We performed a comparison between Cisco Umbrella and Forcepoint Next Generation Firewall based on real PeerSpot user reviews.
Find out what your peers are saying about Cisco, Zscaler, Palo Alto Networks and others in Secure Web Gateways (SWG)."The solution is stable."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The most valuable features are the dashboard, visibility, and reporting capabilities. Our customers can see how much Umbrella is protecting their organization. If you don't know what you've got, you can't protect it. With Umbrella, you get the visibility and see the protection that it's providing. We can get PDF reports on a weekly basis of any malware activities and any denial of service or command-and-control-type activities."
"It blocks malicious DNS queries daily which is very beneficial."
"The customer experience is very good, and the product improves security posture."
"You can manage and create policies based on a group of users. It can permit some URLs and block others."
"When it comes to hybrid work it's pretty effective. We've got the agents. We can protect people inside our building and, when they're using their laptops out in the field, they're still protected. It's working well."
"When we have laptops that leave the building, they could connect to public WiFi before they establish a VPN connection back into the company. For that duration or that period of time when they're not docked in the network or on a VPN, they effectively don't have that full layer of security that I provide inside the building. This tool stands in during that period of time, and we extend the security settings through their basic firewall or their cloud-based firewall at that time. So, we do content filtering and control access, but they also are looking at new domains, IP addresses, and bad requests. They're blocking them on my behalf when a laptop is not sitting behind our security appliances."
"The reports and notifications are the most useful part of the platform. As soon as you deploy the security layers, the reporting is very comprehensive. It helps you to have, at a glance, a clear view of what's going on."
"Threats never come close to your network with security at the DNS level."
"The VPN is great."
"The support is great. They also have very good categorization. It's very good. It captures a lot of threats."
"Next Generation Firewall's best feature is that it can be managed on one platform."
"The most valuable feature is the console management."
"The Forcepoint Next Generation Firewall is a scalable product."
"Forcepoint is a good, stable solution."
"It is stable and scalable. In addition, their support is great. When you ask them for something, they provide support, and if required, they also involve the R&D team to help you to resolve the issues in your configuration."
"I found the initial setup process to be very simple and straightforward."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"There is room for improvement in the dashboard. It could stand to be a bit more detailed. I would also like to be able to customize the dashboard to focus more on what is important for my company."
"Something on our end that might make it better is alerting going to our ticketing system. It's not something that we have discussed, but that would be a proactive option for us to provide a learning experience for the staff."
"It would be useful if they had a malware protection engine running inside their own VM."
"The product can be pretty expensive."
"I would like for their support to be faster."
"There are cheaper solutions in the market"
"The pricing changes too fast. We get the license and we need to relicense it because they already made changes to it. We always need to be on top of the licenses because they're always changing."
"We faced an issue regarding virtual appliances (VAs) during deployment. They could improve the quality and management of the virtual appliances offered right now. You can't see much because it is a Linux machine, and they have customized it. You don't have any route access to the machine, only seeing limited things in it. When we opened a ticket, they didn't know much about VAs themselves. So, that is where it is lacking right now. I know this will improve in the long run."
"Configuration is not easy because it has an old-fashioned interface. The configuration interface is highly complex, and it's been the same for years. They have to change the interface."
"I would like to see more sizing in the next release, and the roadmap should be clear."
"Making this solution easier to use would be an improvement."
"The solution needs to build upon its network functionality. It needs to be a bit smarter."
"They need to increase the local support here. There are also some bugs or fixes on which they need to work. They very well know about these bugs. In terms of licensing, I would like them to either increase the number of features in a single license or make licensing more flexible."
"Its management center should be easier to use. The management interface of Forcepoint is unique and a little bit different from some of the firewall solutions on which people might have worked before. Sometimes, the customers say that it is not very friendly, and we help them with how to use this management interface. It just takes a little bit of time, and after some time, it gets easy to manage or use. It is quite similar to Palo Alto, Fortinet, and legacy Juniper solutions. Their support should be faster. We have received complaints that they are not responding fast, which is not good for the vendor and us."
"Forcepoint Next Generation Firewall could change its interface, allowing standard or direct connect modes to be configured."
"The optimization is not really ready. If you want very good optimization, you have to add it to the network."
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Cisco Umbrella is ranked 1st in Secure Web Gateways (SWG) with 108 reviews while Forcepoint Next Generation Firewall is ranked 25th in Firewalls with 40 reviews. Cisco Umbrella is rated 8.8, while Forcepoint Next Generation Firewall is rated 7.6. The top reviewer of Cisco Umbrella writes "Protects endpoints wherever they are, always pushing people to the right locations to avoid malicious intent". On the other hand, the top reviewer of Forcepoint Next Generation Firewall writes "Provides decent protection for the LAN but complicated interface". Cisco Umbrella is most compared with Zscaler Internet Access, Microsoft Defender for Cloud Apps, Prisma Access by Palo Alto Networks, Palo Alto Networks DNS Security and Fortinet FortiGate SWG, whereas Forcepoint Next Generation Firewall is most compared with Fortinet FortiGate, Palo Alto Networks Advanced Threat Prevention, Check Point NGFW, Cisco Secure Firewall and Sophos XG.
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