We compared Cisco Umbrella and Infoblox Advanced DNS Protection across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Cisco Umbrella is highly regarded for its seamless integration with existing infrastructure, extensive range of security features, and ability to centrally manage security. Infoblox Advanced DNS Protection is highly regarded for its DHCP capabilities and debugging capabilities, Ansible scripts, and reporting.
Room for Improvement: Cisco Umbrella could enhance security by adding a transferring proxy feature and improving its Linux agent for Linux-based companies. Users say Infoblox Advanced DNS Protection could benefit from simplifying the dashboard display, improving API functionality, and enhancing integration with network elements.
Ease of Deployment: Based on the feedback, Cisco Umbrella has a simple and user-friendly initial setup that can be completed quickly in around 30 minutes. The setup process for Infoblox Advanced DNS Protection is considered complex but still manageable, requiring around an hour to finish.
Service and Support: Customers have praised Cisco Umbrella's support, describing it as excellent and superior to the customer service of other vendors. Opinions on Infoblox customer service varied, with some users describing it as a challenging experience.
Pricing: The cost of Cisco Umbrella differs based on the specific needs and approach of the customer, with flexible pricing and transparent charges. It is seen as reasonable and competitive by some, but a few perceive it as costly. Infoblox Advanced DNS Protection is considered a pricey solution. Infoblox offers various license types, but there might be limitations on sizing that necessitate an additional tier of license.
ROI: Cisco Umbrella has proven to be a valuable investment by addressing maintenance concerns, reducing expenses associated with hardware updates, and effectively thwarting threats. It offers enhanced visibility and aids in remediation efforts. The reported ROI of Infoblox Advanced DNS Protection is uncertain and may vary depending on the specific needs of the enterprise or carrier-grade usage.
Comparison Results: Cisco Umbrella is highly regarded for its simple setup process, seamless integration with infrastructure, and intuitive interface. It provides a comprehensive solution encompassing DNS security, secure internet gateway, and cloud firewall integration. At the same time, some users pointed to Umbrella's Linux agent support and interface as two areas that need improvement. Infoblox Advanced DNS Protection is praised for its DHCP capabilities. While the pricing for Cisco Umbrella is negotiable and considered reasonable, Infoblox Advanced DNS Protection is perceived as expensive. Infoblox users had mixed experiences with customer support, whereas Cisco customer service is generally regarded as exemplary.
"The most valuable features are the protection against ransomware and phishing."
"The reports and notifications are the most useful part of the platform. As soon as you deploy the security layers, the reporting is very comprehensive. It helps you to have, at a glance, a clear view of what's going on."
"I have found the malware protection feature valuable. It is helpful and deliverable and is able to protect my entire organization from getting compromised. It also prevents us from visiting any malicious sites which are not visible to the users."
"The most valuable feature for us is the DNS-based protection."
"It is a good cloud-based solution for DNS security."
"It has helped reduce my unit's security events."
"The most valuable feature is the ability to filter malware sites that could infect clients or allow them to download infected files."
"The solution is extremely stable. It has excellent performance."
"The security of the solution is perfect. It's very good at protecting us from attacks."
"I like that Infoblox Advanced DNS Protection is one hundred percent good, performance-wise."
"It is a stable solution."
"Grid high availability technology ensured network reliability, resilient network services, failover, recovery, and seamless maintenance."
"Infoblox offers granularity and advanced DNS protection to mitigate DNS attacks. It's a very secure solution."
"DHCP is a basic service, and they've been doing it for years, so it's mature and stable."
"The solution helps to identify and mitigate DNS attacks."
"The solution's user interface is very smooth compared to other products."
"There are cheaper solutions in the market"
"Its DNS service does not support IPv6 query."
"I would like to see more integrability with other products."
"It would be better if there was a little bit of flexibility for organizations that don't have SD One in their environment. Because of the complexity of the environment, it's not easy to actually turn on the feature of the secure internet gateway for our users. We have not been able to explore that option yet."
"Although Cisco Umbrella has an excellent global network footprint, there is still room for improvement and growth in this area. Additionally, there are bandwidth limitations associated with the connectors that need to be addressed. To be a viable solution for larger offices, Cisco Umbrella must continue to expand and improve its capabilities in these areas."
"It should have a real-time malware classification engine. It should check the malware on the website. It would be good if it had a real-time malware check for the websites because currently, it just compares the DNS queries of the blacklist. It should also have malware control over file execution and the types of files that the users are allowed to download."
"Its on-prem rollout is quite challenging. It needs better coordination with the Internet Service Provider. It is a cloud-based solution, and any endpoint that connects to it has to go through all the gateway ISPs, but some of the ISPs block HTTPS-based DNS. That's where the challenge occurs with Umbrella."
"We faced an issue regarding virtual appliances (VAs) during deployment. They could improve the quality and management of the virtual appliances offered right now. You can't see much because it is a Linux machine, and they have customized it. You don't have any route access to the machine, only seeing limited things in it. When we opened a ticket, they didn't know much about VAs themselves. So, that is where it is lacking right now. I know this will improve in the long run."
"The price could be reduced to improve the solution."
"The solution is expensive."
"There is a steep learning curve to be able to use Infoblox Advanced DNS Protection well."
"They are not supporting high query logging. They have a very limited size for the syslog, so they are usually asking for external storage, external network, and integration in order to keep the syslog. If you are considering the high volume traffic of the carrier-grade, then the syslog will hold for around five to 10 minutes. This is not enough time and it is being rotated. This is the main issue and the main limitation that we face with them that they need to work on."
"They should release frequent updates for its on-premises version."
"There needs to be more capabilities in order to configure the console itself instead of the user interface dashboard. Configuring the DNS or DHCP through the console instead of the GUI dashboard would be better."
"The solution's logging could be improved."
"Infoblox Advanced DNS Protection could be more user-friendly because you need knowledge if you want to use it. To handle the solution, you need to be a subject matter expert, so this is one area for improvement."
More Infoblox Advanced DNS Protection Pricing and Cost Advice →
Cisco Umbrella is ranked 1st in Domain Name System (DNS) Security with 108 reviews while Infoblox Advanced DNS Protection is ranked 2nd in Domain Name System (DNS) Security with 12 reviews. Cisco Umbrella is rated 8.8, while Infoblox Advanced DNS Protection is rated 8.2. The top reviewer of Cisco Umbrella writes "Protects endpoints wherever they are, always pushing people to the right locations to avoid malicious intent". On the other hand, the top reviewer of Infoblox Advanced DNS Protection writes "Stable, with good performance, and has no issues, support-wise". Cisco Umbrella is most compared with Zscaler Internet Access, Microsoft Defender for Cloud Apps, Prisma Access by Palo Alto Networks, Palo Alto Networks DNS Security and Cloudflare DNS, whereas Infoblox Advanced DNS Protection is most compared with F5 BIG-IP DNS, Palo Alto Networks DNS Security, Zscaler Internet Access, EfficientIP DNS Guardian and Microsoft Defender for Cloud Apps. See our Cisco Umbrella vs. Infoblox Advanced DNS Protection report.
See our list of best Domain Name System (DNS) Security vendors.
We monitor all Domain Name System (DNS) Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
