Cloudflare Access vs JumpCloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 31, 2023
 

Categories and Ranking

Cloudflare Access
Ranking in ZTNA as a Service
10th
Average Rating
8.6
Number of Reviews
6
Ranking in other categories
Access Management (10th), Secure Access Service Edge (SASE) (11th)
JumpCloud
Ranking in ZTNA as a Service
9th
Average Rating
8.6
Number of Reviews
16
Ranking in other categories
Single Sign-On (SSO) (8th), Identity Management (IM) (9th), Enterprise Password Managers (7th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (6th), Active Directory Bridge (2nd)
 

Market share comparison

As of June 2024, in the ZTNA as a Service category, the market share of Cloudflare Access is 12.9% and it increased by 49.1% compared to the previous year. The market share of JumpCloud is 1.1% and it decreased by 18.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ZTNA as a Service
Unique Categories:
Access Management
4.3%
Secure Access Service Edge (SASE)
8.2%
Single Sign-On (SSO)
3.2%
Identity Management (IM)
0.9%
 

Featured Reviews

FS
May 24, 2024
Protects and regulates access to internal applications based on policies
Cloudflare Access has strong integration with Microsoft, among other platforms. However, when it comes to Kaspersky, we have clients who typically encounter challenges. The usual setup involves configuring a forward proxy, an IDP, and a CASB. Orchestrating these solutions can be challenging if the client already uses a VPN client such as Check Point or Mobile VPN. Clients typically do not replace their VPNs all at once; instead, they gradually phase out the old solution. The interaction between Cloudflare Access and the legacy VPN solution can be complex, particularly ensuring seamless access without introducing new restrictions. This complexity arises not from the product itself but from the nature of migrating to a new system. Migrating ten thousand employees daily is impractical, so a step-by-step approach throughout about a year is often necessary to facilitate a smoother transition.
ElizabethHatfield - PeerSpot reviewer
Mar 23, 2023
Reasonably priced with central authentication and the ability to expand
They were working on means of delivering a more holistic view of patch management across all of the devices. We didn't get to test out some of their newer features. That was something that we needed. We didn't necessarily have, so we had to go with a different product, and then we never had an opportunity to sort of bring it back into jump cloud versus using that separate product. They need more straightening of the SSO capabilities. For example, with some companies, you can configure just in time, so you don't have to manually go out to that system, and create the user and remove the user, and all of that. They need to automate that process more.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"For Cloudflare Access, I am using the free plan...The most valuable feature is their protection."
"Cloudflare, in my opinion, was easy to implement."
"Enables me to work from two locations."
"The tool also offers good scalability, and the dashboard, along with real-time analytics, is very good."
"It's the endpoint exposition. We don't need to expose our VPN server to the internet and need a zero-test solution. I can apply some conditional access to the endpoint that's connecting to our network to check their security policies or the security condition of their workstation. Once the workstation is trying to connect to my internal network, then I would like to check the discrete condition of these endpoints that are trying to access my internal network. We created some conditional access. We have CrowdStrike, to check if the CrowdStrike is installed, to check if it's updated, and to check for Windows updates. We created some conditional policies to check it."
"Cloudflare Access is part of the Zero Trust philosophy."
"The most valuable features of JumpCloud are flexibility, policy management for devices, and device patch management. For example, we can limit access to devices only in Chile or send a number of commands to the devices to manage them."
"The product enables device management."
"The usual authentication and authorization, which were all controlled into one portal, are very convenient."
"Some of the most valuable features of Jumpcloud have been the use of the policies. They have been very helpful. There are modules in there for policies where you can create your own which indirectly are GPOs similar to what you have for Microsoft environments, however, they are only doing registry changes. They are very powerful and useful. Additionally, having your directory and SSO in one spot is another thing that they provide in application management. Adding, removing, and updating applications are in one place for desktop administration."
"The solution is stable."
"I am impressed with the product's remote access which allows admins to control endpoints which is a timesaver."
"The whole product is great. The device management is amazing. The fact that you can basically set up an entire machine without having the machine in front of you is most valuable."
"Ability to integrate all applications."
 

Cons

"The pricing is an area that can be improved. Pricing, as far as I recall, was the source of our problems."
"They don't have a person to provide support for customers using the solution under their free plan."
"When there are any dynamic changes in complex applications, the tool takes a lot of time, making its analytics-related area a major matter of concern where improvements are needed."
"For the topic of improvement, providing some training material is one of my suggestions."
"Lacks the ability to have various VPN applications."
"JumpCloud could improve the compatibility with other devices and operating systems. For example, the solution only works well with Mac and some Linux devices. It does not work for mobile devices, such as Android."
"Support is not good enough."
"I would like to see some support for printers, especially network printers, through the application."
"It could dip into CI/CD tooling as well. That would be a very interesting part to see."
"There are a few aspects that could be improved. Their API was a little spotty when I last used it, and some of those use cases were around removing systems from our environment."
"The querying for users in Jumpcloud could be improved, it is sometimes difficult to use. When you're trying to query a user and you spell out their name, you don't receive that person. Sometimes you receive a list of people with the same first name or last name. This could be better."
"A nice feature called patch management with different kinds of licensing is not included in JumpCloud."
 

Pricing and Cost Advice

"My company has to make yearly payments towards the licensing costs attached to the solution. There are no hidden charges apart from the licensing costs of the solution."
"The pricing is somewhere in the middle. I would rate the pricing a seven out of ten."
"The prices are slightly expensive."
"The pricing model changed about 18 months ago. It used to be that you got 10 users free, and then you paid for any user above 10 users. Now, when you go above 10 users, you pay for every user. It has become a bit more expensive, but it's such a good product. When you take into account Microsoft licenses, if you were to run Active Directory, you'd need a server to put it on, or you would need a couple of servers, backup, etc. It's a no-brainer. JumpCloud is so much easier to manage from my perspective, regardless of the cost increase. It's just brilliant."
"JumpCloud's monthly license costs around $25 for the complete solution."
"Licensing cost can be anywhere between $2 and $18 a month depending on what you want to do."
"The cost was around $5 per user per month."
"The solution is pretty expensive."
"We are using an enterprise license for JumpCloud. We have purchased a license for approximately $3,000 a year, but we are charged more than $135,000 annually."
"I am pretty sure that the cost to acquire JumpCloud is less. They have à la carte or per-user pricing. The pricing is there on their webpage. I am not sure if they have any enterprise pricing or discounts if you have more users. But the overall pricing is less than Okta."
"The pricing is all on the JumpCloud website. It's not hidden, you don't have to go through a show me a quote type procedure. The pricing is straightforward to understand."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
11%
Government
8%
Manufacturing Company
7%
Computer Software Company
19%
Government
7%
Financial Services Firm
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Cloudflare Access?
The tool also offers good scalability, and the dashboard, along with real-time analytics, is very good.
What is your experience regarding pricing and costs for Cloudflare Access?
The price of Cloudflare Access is the same as compared to Akamai, but I get better performance from Cloudflare. My company has to make yearly payments towards the licensing costs attached to the so...
What needs improvement with Cloudflare Access?
My company has many complex applications. When there are any dynamic changes in complex applications, the tool takes a lot of time, making its analytics-related area a major matter of concern where...
What do you like most about JumpCloud?
The product enables device management.
What is your experience regarding pricing and costs for JumpCloud?
The solution is pretty expensive. It costs us EUR 250 per user per month. It was a point of hesitation for us. We can get premium support, too.
What needs improvement with JumpCloud?
We need more multi-factor authentication possibilities. I opened a ticket for it. However, it is not configurable in JumpCloud.
 

Overview

 

Sample Customers

23andMe
Cars.com, GoFundMe, Grab, ClassPass, Uplight, Beyond Finance, Foursquare
Find out what your peers are saying about Cloudflare Access vs. JumpCloud and other solutions. Updated: May 2024.
787,226 professionals have used our research since 2012.