We compared Commvault Complete Data Protection and NetApp Cloud Volumes ONTAP across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Comparison Results: Commvault has a more intricate setup process, but once implemented, it is commended for its simplicity and user-friendly interface. It provides a wide range of recovery options and integrates well with various storage platforms. Conversely, NetApp Cloud Volumes ONTAP has a straightforward setup and is highly regarded for its integration capabilities with both on-premises and cloud environments. It offers features like cloud backup and data replication between different cloud providers. However, it receives mixed feedback regarding customer support and is considered costly by certain users.
"The solution's interface is easy to use. For manageability, it doesn't matter where the resource is coming from or going to. That's the great power of the Control Panel: It's easy to use and does not matter if you manage on-prem or cloud resources."
"With the use of the cloud, the solution is easy to learn."
"The data protection itself is very good compared to other products."
"The product is a reliable solution."
"The most valuable feature is the deduplication ratio. It saves most of our space and reduces the network traffic."
"Commvault software is a single platform where you can enable whatever you want to use, like endpoint protection. You can enable those licenses on a single platform screen. This is where I see the value ad. This is a single management tool."
"What I found most valuable in Commvault Complete Data Protection is its deduplication technique, mainly because the solution has the highest deduplication ratio, giving you higher storage capacity."
"It provides us a good holistic view of everything that we have backed up so far. It also provides us all the recovery points. If we look at an an object that has been backed up, we can tell how many retention copies it has, how far we can go, and recover any data, if needed."
"It makes sure we have control of the data and that we know what it's being used for. The main thing for us is that we need to know what applications are consuming it and responsible for it. The solution helps us do that."
"The most valuable features of this solution are SnapShot, FlexClone, and deduplication."
"One of the most valuable features is its similarity to the physical app, which makes it familiar. It's almost identical to a real NetApp, which means you can run all of the associated NetApp processes and services with it. Otherwise, we would definitely have to deploy some hardware on a site somewhere, which could be a challenge in terms of CapEx."
"If you have a larger amount of data than normal in cloud, it is easy to provision and maintain. Waiting for the delivery of the controller, the configuration of enclosures, etc., all this stuff is eliminated compared to using on-premise."
"The good thing about NetApp is the features that are available on the cloud are also available on-premises."
"The ability to do a straight SnapMirror from our on-prem to the cloud with no other data transitions is excellent."
"ONTAP has been very stable for us, specifically in the cloud environment. It allows us to have high availability as well as standalone systems if that's what we want within our specific workloads. Also, on-premise has been a very stable environment. We have very few outages and when we do, we work with support to get systems back online in a timely manner."
"This solution has helped us because it is easy to use."
"The product is a bit complex."
"The setup is not that straightforward or easy. Even the documentation is not generic or public like other products. You have to be a partner or you have to have a specific account and download it from the vendor themselves."
"We've run into some issues when attempting to restore very large numbers of files. Of course, that's more of a design issue."
"I would like to have a manager-level dashboard to review the backups. This is not from an administrative perspective where you can see the details of the execution. Rather, it would only show the percentage of completeness for each one."
"The interface could be improved because it has two different consoles."
"Getting my guys the right access has a learning curve. Sometimes, it is, "Oh, okay. I think I got it for you." Then, they say, "Oh, nope. I logged in but I can't see this." Then, it is, "Okay, hold on. Give me a second. Let me change that. Okay, it's this one." That learning curve has probably taken a little bit longer than some simpler things. So, Metallic has some granularity, and as a systems administrator, I appreciate that. At the same time, I also realize that I have to learn it."
"They reply to the support portal weekly, but there are some delays."
"There are many settings that have to be done on your own. It would benefit from a better interface."
"I would like NetApp to come up with an easier setup for the solution."
"I would like to see more aggressive management of the aggregate space. On the Cloud Volumes ONTAP that we use for offsite backup copies, most of the data sits in S3. There are also the EBS volumes on the Cloud Volumes ONTAP itself. Sometimes what happens is that the aggregate size just stays the same. If it allocates 8 terabytes initially, it just stays at 8 terabytes for a long time, even though we're only using 20 percent of that 8 terabytes. NetApp could undersize that more aggressively."
"Their support and development teams can collaborate better to resolve an issue."
"The only issue we had lately was that outside our VPC we could not reach the virtual IP, the floating IP. I heard that they have fixed that..."
"When it comes to support provided by NetApp, they have room for improvement. Every time we go through their support, we end up answering the same routine questions."
"When Azure does their maintenance, they do maintenance on one node at a time. With the two nodes of the CVO, it can automatically fail over from one node to the node that is staying up. And when the first node comes back online, it will fail back to the first node. We have had issues with everything failing back 100 percent correctly."
"Some of the licensing is a little kludgy. We just created an HA environment in Azure and their licensing for SVMs per node is a little kludgy. They're working on it right now."
"The support is good in general but the initial, front-line support could be improved. Because I have already been using the product for so long, when I call support I would rather talk to somebody who is a little bit more advanced or senior, rather than talking to the first-level support. Usually, it takes some time to reach out to their senior support."
Commvault Cloud is ranked 2nd in Cloud Backup with 104 reviews while NetApp Cloud Volumes ONTAP is ranked 10th in Cloud Backup with 60 reviews. Commvault Cloud is rated 8.6, while NetApp Cloud Volumes ONTAP is rated 8.8. The top reviewer of Commvault Cloud writes "Provides excellent visibility and helps reduce costs and time". On the other hand, the top reviewer of NetApp Cloud Volumes ONTAP writes "Its data tiering helps keep storage costs under control". Commvault Cloud is most compared with Veeam Backup & Replication, Rubrik, Veeam Backup for Microsoft 365, Azure Backup and Zerto, whereas NetApp Cloud Volumes ONTAP is most compared with Azure NetApp Files, Amazon S3, Amazon EFS (Elastic File System), Google Cloud Storage and Portworx Enterprise. See our Commvault Cloud vs. NetApp Cloud Volumes ONTAP report.
See our list of best Cloud Backup vendors.
We monitor all Cloud Backup reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.