We performed a comparison between Commvault Cloud and NetApp SnapCenter based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."This is a very stable product."
"The multi-tenancy is the most valuable feature for us because it's the only software that is fully multi-tenant and that has all the features we need to provide to all our tenants. It provides us with advanced features for MySQL and Oracle, among other platforms"
"It is a scalable solution."
"Quick backups and restores of data are the most valuable features. It is important that it is an easy solution to integrate with the SAML authentication of our tenant, so we can have our users log into the systems and do their own restores, if needed."
"The product's stability is good enough."
"Metallic is user-friendly, cost-effective, and the technical support is impressive."
"The most valuable feature is the deduplication ratio. It saves most of our space and reduces the network traffic."
"Real-time synchronization is a good feature."
"Most banks and financial institutions use the solution."
"The central pane view is the most valuable feature. You have one console where you can monitor all your jobs, as opposed to going to different vCenters."
"The most valuable feature is the RBAC, the Role-Based Access Control. In our managed service, we can have different layers of security."
"The backup features are the most valuable because they allow the DBAs to replace SnapManager for Oracle (SMO), which is going away, and to do cloning as well. We can also clone to different servers and have the actual backup clone mounted on different servers. And we can split easily too."
"We have been very satisfied with the technical support's help. Their knowledge level is great. For a noncritical question, they will get back to us within a day."
"The initial setup was straightforward."
"Technical support has been very helpful when we have issues."
"The most valuable feature is that it's centralized. In the old SnapManager days, we had software for each server. Now, with a centralized system, we're able to manage all systems remotely, and all agents remotely, and update them remotely. That's a huge benefit for us."
"The customer support is not good."
"We get an alarm if a lot of files are deleted, for example. That could look like ransomware, even if it is not."
"Our main pain point is that some of our hardware is old. For example, the SSD disks for our application database are slow. It's hard to avoid a slowdown in our environment because the size of our backups is growing every year. If you're growing and don't upgrade the environment, you will see slower backups and restores. You must enhance the environment if you are growing."
"We've faced problems backing up our virtual machines."
"In an upcoming release, the reports could be better."
"Commvault has two management dashboards. The first is the CommCell Console, which is Java-based, and the second is Command Center. We don't always find all the features we need in the Command Center and we need to go through the Java console, and sometimes features are only on the Java console."
"Additional SaaS application support would be good... we have SaaS applications that may not be big enough for Commvault to support yet. Box.com is one we've asked about for years, and it's just not on the radar, as far as I know."
"The initial setup is rather complex, especially when switching versions."
"The GUI is still so-so. I' don't use the GUI that often anymore because it's really slow, refreshing disks, refreshing hosts, and you have to click a lot."
"Reporting of the jobs could be better."
"We have experience some difficulties with our current support. We are engaging in engineering level support because some of our problems are more technical."
"When you have role-based access, for example, it's a bit of a problem that the person who creates the backup job is the owner of it. We are struggling a bit with this, that everyone has the same view and the same permissions in there."
"I want to see a few more features add that will help our team in managing solution better."
"My major issue is when I upgrade. I have to touch every last client that I have in SnapCenter, and right now I have 60... They said that in another release that will get better, but right now it's not better and I've had to do this three times."
"I would like to see replication support between systems. Right now, it's kind of limited. We manage them separately from the storage system interface, not from SnapCenter. It would be nice if it was integrated into SnapCenter."
"What I did witness lately are issues with some Microsoft KBs, the updates. But it happened only once, and not on a major platform, it was on a small one."
Commvault Cloud is ranked 3rd in Backup and Recovery with 104 reviews while NetApp SnapCenter is ranked 42nd in Backup and Recovery with 24 reviews. Commvault Cloud is rated 8.6, while NetApp SnapCenter is rated 8.0. The top reviewer of Commvault Cloud writes "Provides excellent visibility and helps reduce costs and time". On the other hand, the top reviewer of NetApp SnapCenter writes "A stable solution that is mostly used by banks and financial institutions". Commvault Cloud is most compared with Veeam Backup & Replication, Rubrik, Veeam Backup for Microsoft 365, Azure Backup and Zerto, whereas NetApp SnapCenter is most compared with Veeam Backup & Replication, Cohesity DataProtect, NetApp Cloud Backup, Veritas NetBackup and Delphix. See our Commvault Cloud vs. NetApp SnapCenter report.
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