We performed a comparison between ConnectWise Automate and Oracle Enterprise Manager based on real PeerSpot user reviews.
Find out what your peers are saying about NinjaOne, Kaseya, TeamViewer and others in Remote Monitoring and Management (RMM)."It's a very good IT tool for a company that provides IT services. It is very helpful for technicians to work with the tool to see all of the customers in one place and then manage all of the computers in one place."
"The database is great. It's a nicely ordered database."
"Remote access and detailed monitoring help us support our equipment."
"The initial setup is easy and the deployment is quick."
"A good automated scripts feature."
"Maybe they could improve the capability to be multi-tenant."
"The most value we get from this solution is that everything is on a patch cycle."
"It's definitely improved the help-desk servicing, et cetera."
"Some of the most valuable features are its real-time performance view/dashboard, metric history, real-time monitoring and alerts, as well as quick access to Oracle's tuning and diagnostic options."
"We use Oracle Enterprise Manager as a tool to monitor Oracle products."
"We can manage everything in our environment."
"It is the best monitoring tool for Oracle databases."
"It is a good tool for monitoring databases."
"It's a useful feature to be able to see the top SQL, the number of executions, the CPU, and the resources that it's using."
"I have found the uptime of all of our systems to be most valuable with this solution. This is important because we need to guarantee specific uptime and preventive maintenance. We need to know upfront if there are going to be any issues on the database so we can proactively solve those."
"It is the best database management system."
"The menu doesn't always load properly."
"In Patch Manager, there should be more reportability so that it is easier to see the updates that I have applied to a machine and when the next update will happen. A lot of times, it seems like all the information is kind of thrown all over the place, and you can't really see it all at the same time. There should be a simplified patch data view that allows us to quickly confirm that our various clients are getting patched as they should be."
"I have a problem with the reports available on the solution. I don't understand how to work with the reporting functionality. For example, when I want to give a report for a specific machine, ConnectWise doesn't seem to have this as an option. I'm not sure if I'm missing something, or if the reporting functionality is just poorly conceived."
"The fixed client for Automate is slow. The web client is not very intuitive."
"Their support needs to be better."
"They always change the GUI to some dumb-down version of tiles which are more "user-friendly", but slows my team down in the end."
"The wait time for a support ticket to be addressed needs to be reduced. They take a couple of days to get back. It is a little frustrating when we have to wait for a couple of days. A lot of times, the issue is critical for us. If we're reaching out to their support team and submitting a ticket, it is because we need it handled quickly."
"Scheduling of automation could be improved and made more simple."
"The solution is considered expensive."
"In my experience, the monitoring could be improved."
"We could use it but definitely with some effort we can streamline much better and sometimes some box here and there, like 13C you have to really wait, but there are great features. Just have to make sure it is a stable product."
"Better mobile access would be useful."
"Oracle Enterprise Manager's scalability is an area with certain shortcomings where improvements are required."
"The deployment is not straightforward."
"The tool is expensive."
"I would say mostly backup and recovery, through the Enterprise Manager. Or any corruptions, to be able to fix them through Enterprise Manager."
ConnectWise Automate is ranked 6th in Remote Monitoring and Management (RMM) with 15 reviews while Oracle Enterprise Manager is ranked 1st in Database Development and Management with 123 reviews. ConnectWise Automate is rated 7.4, while Oracle Enterprise Manager is rated 8.4. The top reviewer of ConnectWise Automate writes "Responsive, integrates well with other applications, and the technical support is helpful". On the other hand, the top reviewer of Oracle Enterprise Manager writes "Provides good stability and has an easy implementation process". ConnectWise Automate is most compared with ConnectWise RMM, Kaseya VSA, NinjaOne, Microsoft Configuration Manager and Tanium, whereas Oracle Enterprise Manager is most compared with Zabbix, Quest Spotlight, Dynatrace, AppDynamics and Quest Foglight for Databases.
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