CrossBrowserTesting vs Eggplant Test comparison

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Executive Summary

We performed a comparison between CrossBrowserTesting and Eggplant Test based on real PeerSpot user reviews.

Find out in this report how the two Functional Testing Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed CrossBrowserTesting vs. Eggplant Test Report (Updated: May 2024).
772,679 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"I must acknowledge that the customer support has been A++ when I have run into problems.""With screenshots, I can quickly verify a page looks universally good in minutes.""The support team is top-notch. I have a great relationship with them. They are extremely honest and responsive.""CBT has made it easier to troubleshoot issues across devices when we do not have actual access to those specific devices. I even opt for CBT sometimes when we do have access to the device just because it is easier.""When developing new pages that have questionable functionality or coding, we will often use CBT to test it in a browser. CBT works with our testing environment and development site.""The features that I find most useful and the ones that I use the most are local site testing, device and browser testing, and screenshots.""Record and Replay is the most used functionality for us, as we can record the test cases and play them on multiple combinations of platforms.""The ability to replay sessions is valuable for tracking down issues."

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"It provides very strong cross-platform support.""The solution is a stable one.""Everything is happening on the layout or display that is used by the user. Eggplant prompts processes, like 'click here,' or 'look for this image.' Eggplant makes it possible for QA people and BAs, working in the actual display, to check if the software is providing the right images, the right text, and the right results. They don't have to go inside the code or to the TCP/IP layer. Everything is happening at the highest level.""We are able to now automate tests, which so far have been manual.""DAI's newest release allows us to test via scripts rather than models, because we have done 95 percent of our development in functional, not through modeling. I am really happy that then we can use the controller to run scripts rather than having to translate things to models. There are lots of options.""The main feature of Eggplant Test is that it can do fully automated web testing and app testing.""It is easy to set up.""Its scalability is good. It is useful for desktop applications, and it also uses OCR and does image recognition."

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Cons
"I have experienced some lagging issues, and it does not seem like all of the testing environments are configured the same.""The "Getting Started" documentation for Selenium testing could be improved.""A wider range of physical devices with more browser versions in the Selenium Grid would be great to insure users with out-of-date devices are able to interact with our sites.""Sometimes, some of their instances fail, particularly in older versions of browsers.""Being able to test on real devices via the virtual connection is wonderful, but it can cause some lag and load time issues while testing.""It would be useful if we can run the live-testing test cases on multiple platforms at the same time, instead of waiting for one session to finish.""A problem that we are facing quite often is related to the network connection. Tests can fail if the remote CrossBrowserTesting's VM has connection problems. This happens mostly with browsers of Internet Explorer family which work on Windows OS.""Elements of 'real' mobile/tablet testing could be sped up."

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"In terms of additional features, it would be helpful to have one package for all testing. You have the manager, the AI, then you have functional, and about 10 different packages for installing.""Eggplant Digital Automation Intelligence could improve by lowering the price.""A step forward would be to have event support, because it is more or less linear at the moment.""There was no free trial in it.""Its performance and stability could be better.""If one area could be improved, it would be some of their documentation. In particular, some of their online help and user support documentation is a little bit out of date and could be revised and updated on a more frequent basis. Other than that, I haven't really found any issues or problems.""They need to update the Linux. I think it's kind of an outdated Java Swing application.""It has low productivity."

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Pricing and Cost Advice
  • "The lowest price point is very reasonable. It is also useful if only one person in the company needs to check on the browser display."
  • "A few intermediary pricing options for small QA teams would be nice, e.g., unlimited screenshots, "as you need it" parallel tests, etc."
  • "CrossBrowserTesting offered the best value for its price."
  • "It is worth the pricing as the product is supported on multiple platforms and browsers."
  • "SmartBear offers bundles of products that work together."
  • More CrossBrowserTesting Pricing and Cost Advice →

  • "It is scalable, but it is a matter of money in the pocket. You can scale it, but then you have to have additional licenses. The licensing approach of eggPlant is not the best."
  • "Make a smart decision about the number of developer- and execution-only licenses you purchase to maximize your budget. We found that going heavier on execution-only licenses has been a way to reduce our costs and maximize our ability to benefit from the software."
  • "End-to-end testing isn't possible for us because of the licensing problems. It's very expensive, so we only have two development/execution licenses."
  • "It probably has a yearly license."
  • "This solution is expensive when compared to the market. However, the reason it is more expensive is because of its stability, high performance, and for its support of any technology."
  • "Eggplant Test is a very expensive solution."
  • More Eggplant Test Pricing and Cost Advice →

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    Top Answer:Selenium HQ’s biggest advantage is that it is customizable. Its other most valuable feature is that the driver interface is really helpful and user-friendly; Selenium HQ makes it easy to navigate… more »
    Top Answer:The most valuable features of Eggplant Digital Automation Intelligence are bug hunting and OCR technology.
    Top Answer:Eggplant Digital Automation Intelligence could improve by lowering the price.
    Ranking
    28th
    Views
    1,182
    Comparisons
    880
    Reviews
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    Average Words per Review
    0
    Rating
    N/A
    12th
    Views
    3,373
    Comparisons
    1,801
    Reviews
    4
    Average Words per Review
    539
    Rating
    7.8
    Comparisons
    Also Known As
    Eggplant Digital Automation Intelligence, Eggplant DAI, Eggplant Automation Cloud, Eggplant Manager, Eggplant Mobile, Eggplant Customer Experience Insights
    Learn More
    Overview

    CrossBrowserTesting is a cloud testing platform that gives instant access to 1500+ different real desktop and mobile browsers for testers, developers, and designers.

    • Native debugging tools make manual testing easy to inspect and correct HTML, CSS, and JavaScript errors on any browser.
    • Take automated screenshots across multiple browsers at once, then compare side-by-side against historical test runs.

    Across every industry, digital transformation is top of mind. New methods of developing software are driving fast change, and test teams are feeling the pressure. Increasing demand to release faster while maintaining the highest levels of quality is making the testing process more complex and harder to scale.

    With AI-powered testing, Eggplant’s test and automation intelligence delivers the coverage you need to optimize the user experience, speed up release cycles, and improve your quality assurance process. Discover a fast, secure, and easy-to-use solution that tests any kind of software on any platform or device.

    Sample Customers
    St. Jude Children's Research Hospital, Accenture, Sony, Los Angeles Times, ADP, Verizon, T-Mobile, Wistia
    FUJIFILM Group, NEC Personal Computers
    Top Industries
    REVIEWERS
    Financial Services Firm21%
    Healthcare Company14%
    Computer Software Company14%
    University7%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Financial Services Firm13%
    Government10%
    Comms Service Provider6%
    REVIEWERS
    Computer Software Company29%
    Aerospace/Defense Firm14%
    Financial Services Firm14%
    Healthcare Company7%
    VISITORS READING REVIEWS
    Healthcare Company13%
    Computer Software Company13%
    Financial Services Firm12%
    Manufacturing Company9%
    Company Size
    REVIEWERS
    Small Business35%
    Midsize Enterprise22%
    Large Enterprise43%
    VISITORS READING REVIEWS
    Small Business24%
    Midsize Enterprise17%
    Large Enterprise60%
    REVIEWERS
    Small Business17%
    Midsize Enterprise11%
    Large Enterprise72%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise11%
    Large Enterprise72%
    Buyer's Guide
    CrossBrowserTesting vs. Eggplant Test
    May 2024
    Find out what your peers are saying about CrossBrowserTesting vs. Eggplant Test and other solutions. Updated: May 2024.
    772,679 professionals have used our research since 2012.

    CrossBrowserTesting is ranked 28th in Functional Testing Tools while Eggplant Test is ranked 12th in Test Automation Tools with 16 reviews. CrossBrowserTesting is rated 9.0, while Eggplant Test is rated 7.8. The top reviewer of CrossBrowserTesting writes "Static screenshots are the feature most often used, because they are a simple method of detecting problems". On the other hand, the top reviewer of Eggplant Test writes "Empowers effective test automation with comprehensive platform coverage and scalability". CrossBrowserTesting is most compared with BrowserStack, Bitbar, Tricentis Tosca, LambdaTest and Automai AppVerify, whereas Eggplant Test is most compared with Selenium HQ, Tricentis Tosca, Katalon Studio, froglogic Squish and SmartBear TestComplete. See our CrossBrowserTesting vs. Eggplant Test report.

    We monitor all Functional Testing Tools reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.