We performed a comparison between CrossBrowserTesting and SmartBear TestComplete based on real PeerSpot user reviews.
Find out in this report how the two Functional Testing Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It was the perfect solution that saved us time and money to perform web viewing tests on real devices, which allowed our team to correct multiple failures in devices."
"The screen shot portal is essential for an easy way to run tests across hundreds of browsers and retrieve screenshots which then indicate success or failure."
"With screenshots, I can quickly verify a page looks universally good in minutes."
"At the moment, all our deploys depend on results of automation. If the tests are failing, then we know that something is wrong at the early stages of development."
"I have found CrossBrowserTesting to be scalable."
"The support team is top-notch. I have a great relationship with them. They are extremely honest and responsive."
"The features that I find most useful and the ones that I use the most are local site testing, device and browser testing, and screenshots."
"SmartBear has excellent, informative webinars, so keep an eye out for those."
"It is very easy to maintain tests with this tool. It covers all necessary items in the test plan. The most painful item in testing is maintenance. When changes occur, the tests should be maintained."
"The reporting is ready to use and doesn't require any setup."
"It is a strong automation tool for desktop, browser, and API testing."
"The most valuable feature of this solution is regression testing tools."
"It's cross platform automation capabilities specially ranging across web, UNIX (via putty), and other systems."
"The database checkpoints detect problems which are difficult for a human resource to find."
"When compared to other tools, it is very simple."
"Selenium integration."
"Elements of 'real' mobile/tablet testing could be sped up."
"Sometimes the testing is slow."
"The five minute timeouts can cause irritation if you have just popped away to consult some supporting documentation."
"I have experienced some lagging issues, and it does not seem like all of the testing environments are configured the same."
"The speed connection in mobile devices could be improved, because sometimes the load time is uncertain."
"We had some issues with the onboarding process and the cloud conductivity could improve."
"A problem that we are facing quite often is related to the network connection. Tests can fail if the remote CrossBrowserTesting's VM has connection problems. This happens mostly with browsers of Internet Explorer family which work on Windows OS."
"There should be more detailed training on CrossBrowserTesting."
"The solution needs to extend the possibilities so that we can test on other operating systems, platforms and publications for Android as well as iOS."
"To bring it up to a 10, I would be looking for the addition of some key functional API testing."
"In scenarios where two of our engineers work on the same task, merging codes is a bit difficult."
"During the distribution of our regression test cases, the control IDs are not always recognized correctly."
"SmartBear products generally have a weak link when it comes to integration with other test management tools like Inflectra."
"In the cross-browser domain, it has a few snags with Microsoft Edge and Chrome; although, these problems are not critical."
"TestComplete gives support to do requests to a SOAP web service but has no support to do HTTP requests on Restful services."
"At times, identifying or locating an element can be somewhat challenging. However, in a recent test update, they introduced Optical Character Recognition (OCR) capability. This introduction has reduced the challenges to some extent, as we can now utilize OCR if the normal method doesn't work. Nevertheless, there is still significant potential for improvement in TestComplete's ability to identify various object elements. I don't have any specific concerns to mention. I have observed significant improvements in TestComplete over the past few years, especially in its support for highly dynamic object elements used in products like Salesforce Dynamics 365. In earlier versions, there were numerous challenges, but the current version is far superior to its predecessors."
Earn 20 points
CrossBrowserTesting is ranked 28th in Functional Testing Tools while SmartBear TestComplete is ranked 10th in Functional Testing Tools with 72 reviews. CrossBrowserTesting is rated 9.0, while SmartBear TestComplete is rated 7.6. The top reviewer of CrossBrowserTesting writes "Static screenshots are the feature most often used, because they are a simple method of detecting problems". On the other hand, the top reviewer of SmartBear TestComplete writes "A stable product that needs to improve its integration capabilities with other test management tools". CrossBrowserTesting is most compared with BrowserStack, Bitbar, Tricentis Tosca, LambdaTest and Automai AppVerify, whereas SmartBear TestComplete is most compared with Tricentis Tosca, Katalon Studio, Ranorex Studio, OpenText UFT One and froglogic Squish. See our CrossBrowserTesting vs. SmartBear TestComplete report.
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