We compared Huawei Wireless and D-Link Wireless based on our user's reviews in several parameters.
Huawei Wireless is praised for its connectivity, performance, design, and battery life, with a focus on customer service and deployment times. D-Link Wireless highlights fast and reliable connectivity, range, and security features, with positive feedback on customer service and pricing. Huawei could improve signal strength and device compatibility, while D-Link could enhance connectivity and setup simplicity.
Features: Huawei Wireless stands out for its efficient performance, reliable signal strength, and user-friendly interface. It also offers a sleek design, extensive coverage range, long battery life, and advanced security features. In comparison, D-Link Wireless excels in fast and reliable connectivity, excellent range, strong signal strength, easy setup process, strong security features, and compatibility with various devices.
Pricing and ROI: Huawei Wireless is praised for its reasonable and competitive pricing. Its setup cost is regarded as straightforward and hassle-free, ensuring a smooth installation process. Users appreciate the easily obtained and flexible licensing options. In contrast, D-Link Wireless is also considered reasonable and affordable in terms of pricing and setup cost, but user reviews do not explicitly mention its licensing aspect., Huawei Wireless has been shown to contribute positively to ROI, according to user feedback. Meanwhile, users express satisfaction with D-Link Wireless, highlighting its reliable performance and versatility.
Room for Improvement: Huawei Wireless could improve its signal strength, compatibility with devices, user interface, durability, and longevity based on user feedback. On the other hand, D-Link Wireless could benefit from enhancements in connectivity, speed, range, signal stability, and simpler setup and configuration processes, according to user feedback.
Deployment and customer support: The feedback on Huawei Wireless suggests varying durations for deployment and setup, with some users spending three months on deployment and an additional week on setup. In contrast, D-Link Wireless had users mentioning a three-month deployment and a week for setup, but it is noted that sometimes these terms can refer to the same period., The customer service and support for Huawei Wireless are highly praised for their promptness, helpfulness, and expertise. Users have reported a professional and efficient experience. On the other hand, D-Link Wireless also receives praise for their responsive, knowledgeable, and helpful customer service, with users reporting positive experiences and satisfaction.
The summary above is based on 26 interviews we conducted recently with Huawei Wireless and D-Link Wireless users. To access the review's full transcripts, download our report.
"The solution is stable."
"The most valuable feature of Juniper Mist is the Virtual Network Assistant, powered by artificial intelligence."
"With Mist, every Wednesday they roll out new features."
"Overall, we've been very pleased with the performance."
"The AI capabilities of Mist Wireless are superior to other OEMs."
"The simplicity is great."
"The artificial intelligence feature is very good."
"The most valuable feature of Juniper Wireless Access Points (AP Series) is the ability to troubleshoot ports on the network. Additionally, when there is an update on the APs they are able to reboot quickly reducing downtime. Other solutions have a longer downtime when updates are done."
"The most valuable feature of D-Link Wireless is its durability."
"The solution is extremely easy to install. You just add them and in a few clicks, they are ready to go."
"The connectivity is good."
"The initial setup process was easy."
"The tool supports new technologies."
"D-Link is a good product that is quite affordable and I recommend it."
"D-Link Wireless is a tool that is used since it is an easy and user-friendly product."
"It's scalable, user friendly, and easy to manage."
"It can scale."
"You can add a lot of features, such as cloud, integration with IoT, etc. They have a lot of options available but the top feature is the performance."
"The solution is easy to set up."
"It is based on 802.11ax, which is a new technology. There are several valuable things, such as its speed and mobility. There are options for self-organizing networking so that it can perform operations and maintain itself. Its three interfaces are very good and user friendly."
"Installation is easy."
"It is easy to set up."
"We've found the solution to be quite stable."
"The product is simple and easy to use."
"Enrolling into the tool is a tedious process."
"There is room for improvement in terms of support and installation."
"The solution is expensive."
"The product should include adaptive Wi-Fi to show a more accurate location."
"The price could be better."
"Improving third-party integration is key for Juniper Mist's next release."
"The pricing should be made cheaper."
"If you want to do more specific stuff, it's a bit limited."
"In future, it would also be good to have a switch within D Link that works as well as the Cisco 9200 Switch."
"D-Link Wireless’s stability needs improvement."
"Sometimes we configure the SSID with a password but the same AP shows two WiFi connections with the same SSID name (one is protected by a password and another one give access without a password)."
"The performance offered by D-Link Wireless can be a bit problematic at times, owing to which it is an area that can be considered for improvement."
"Sometimes, the solution needs to be restarted."
"The tool's technical support can get difficult sometimes. We got a technician only after complaining for 10-15 days. The tool's technicians need to be made available everywhere."
"It would definitely help if we had more advanced features for distributing bandwidth."
"The support offered by the product needs to be faster with better technical personnel."
"What needs improvement in Huawei Wireless is after-sales support. I've faced many after-sales support issues, so that's the area I want Huawei to improve. Having an SLA with customers is what I'd suggest to Huawei Wireless."
"The technical support needs to be improved. They also need to produce some more technical guides."
"Huawei Wireless can improve the signal, sometimes it becomes weak."
"There could be a console port for demonstration or configuration purposes."
"There was one time I had a problem with their centralized licensing. I called the Indian call center, but the response was not that good. One guy attended this call and he told me, "Definitely, I am forwarding your call to the next level. I'll let you know." After that, it took between 10 to 15 hours before I got a call back. By then, we had already resolved the issue. Therefore, they could improve the local support; there should be at very good Tier 1 and 2 support in India. They should be both proactive and reactive."
"I have encountered connectivity issues with the tool. I am not sure if it is due to Wi-Fi inference. I would like the solution to include some marketing analytics features like evaluation of user behavior."
"The ongoing support and ongoing follow-up on customers is an area where the solution lacks."
"The stability could be improved."
More Juniper Mist Wireless Access Points Pricing and Cost Advice →
D-Link Wireless is ranked 11th in Wireless LAN with 15 reviews while Huawei Wireless is ranked 9th in Wireless LAN with 33 reviews. D-Link Wireless is rated 8.0, while Huawei Wireless is rated 8.0. The top reviewer of D-Link Wireless writes "Highly reliable, provides wireless access to resources, and supports new technologies". On the other hand, the top reviewer of Huawei Wireless writes "Customizable and has many unique features, such as encryption, spatial streams, and smart antennas". D-Link Wireless is most compared with Aruba Wireless, Ubiquiti WLAN, Omada Access Points, Ruckus Wireless and Cisco Wireless, whereas Huawei Wireless is most compared with Aruba Wireless, Cisco Wireless, Ubiquiti WLAN, Ruckus Wireless and Fortinet FortiWLM. See our D-Link Wireless vs. Huawei Wireless report.
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