We compared Dell ECS and Dell PowerScale (Isilon) based on our user's reviews in several parameters.
In comparing user reviews of Dell ECS and Dell PowerScale (Isilon), Dell ECS is praised for its efficient performance, while Dell PowerScale (Isilon) shines for its exceptional data scalability. Dell ECS receives positive feedback for its reasonable pricing and satisfactory ROI, whereas Dell PowerScale (Isilon) is commended for its prompt customer service and support. Both products have areas for improvement, with Dell ECS needing enhancements in reliability, customization, and customer support effectiveness, while Dell PowerScale (Isilon) could benefit from improvements in interface, performance speed, scalability, compatibility with other systems, and technical support.
Features: In terms of valuable features, Dell ECS is praised for its efficient performance, seamless integration, and reliable storage capabilities. On the other hand, Dell PowerScale (Isilon) is known for its exceptional data scalability, efficient storage management, and reliable performance.
Pricing and ROI: The setup cost for Dell ECS is considered straightforward and easy with no major complications, accommodating different business needs. On the other hand, Dell PowerScale (Isilon) also has a straightforward setup cost without any hidden charges or complexities, ensuring smooth integration and use of the product., Users have reported positive ROI with Dell ECS, citing cost savings, improved resource allocation, increased productivity, and streamlined processes. Dell PowerScale (Isilon) users appreciate its performance, scalability, efficiency, seamless integration, and cost savings from improved productivity and data management.
Room for Improvement: Dell ECS could benefit from improvements in product reliability, user interface intuitiveness, customer support effectiveness, and customization options. In contrast, Dell PowerScale (Isilon) needs enhancements in interface, performance speed, scalability, compatibility with other systems, and technical support.
Deployment and customer support: The user reviews for Dell ECS indicate that the timeframes for establishing a new tech solution varied, with some users taking three months for deployment and an additional week for setup. In comparison, the reviews for Dell PowerScale (Isilon) also mention varying timeframes, with some users spending three months on deployment and others reporting a week for setup. However, it is important to note that in cases where a week was required for both deployment and setup, these terms refer to the same period and should be evaluated together., Dell ECS has received commendations for their exceptional customer service, with users expressing satisfaction with the prompt response time and efficiency in resolving concerns. Dell PowerScale (Isilon) is highly commended for its exceptional customer service, with users praising the promptness, efficiency, and effectiveness of Dell's assistance. The level of expertise and professionalism demonstrated by the support team is also praised.
The summary above is based on 35 interviews we conducted recently with Dell ECS and Dell PowerScale (Isilon) users. To access the review's full transcripts, download our report.
"I have been satisfied with the stability."
"The tool is easy to use."
"The stability is the most valuable aspect of the solution."
"It is a stable platform."
"It's my understanding that the initial setup is straightforward."
"Competitive object storage platform that's stable and scalable."
"The most valuable feature for me is off-site storage."
"This solution is very easy to use, and is very reliable."
"The solution is stable."
"The solution is extremely easy to manage. This is its most valuable feature."
"Dell PowerScale is a scalable solution. It allows non-disruptive upgrades and maintenance of the system."
"PowerScale allows us to manage storage without managing RAID groups or migrating volumes between controllers. It has really simplified things. We're not having to worry about the underlying infrastructure. That takes care of itself. We just worry about the data. It's really easy for deploying and managing storage at the petabyte scale."
"The flexibility and the user-friendly interface are the most valuable features."
"It's easy to manage. The web UI is very intuitive, and there's CLI also that you can use to manage it."
"Isilon is flexible in supporting various data workloads while keeping them protected. Dell continues to release updates and patches which enhance the use of this solution. This includes offering ransomware protection."
"This is the best platform that we could have for storage utilization. It is affordable and scalable. At the end of the day, it's something that we find very easy to use."
"The solution’s stability could be improved."
"The initial setup is not so easy."
"You should be able to calculate so that when it's full it's 100% full, not just 90%."
"We have concerns about the write performance. We would also like it to be easier to scale out, to add more boxes to the system. And we want improved performance, to use a next-generation NFS service."
"There is room for improvement in the DPI reports, as they could be made more user-friendly."
"In Taiwan, they don't have professional technical support."
"Dell ECS needs to improve its performance."
"Dell EMC ECS could improve by having Relational Database Services(RDS) to review progress. Additionally, if the training was provided it would be a benefit, it would be good for our engineers."
"The solution's rate structure or rate redundancy needs to be improved."
"The legacy file system for Epsilon didn't scale into the cloud and didn't have a separate OS. It would be key if this was made possible."
"The product needs to improve CLI since commands are complex. The search option is also difficult since you must give the full path."
"I would like to see increased reporting and statistics functionalities."
"The only thing that I think PowerScale could do better is improving the HTTP data access protocol. At the present, you cannot protect access to data via HTTP or HTTPS the same way that you can secure data access through other protocols like NFS or SMB[...]the Unified Permission Model that would allow a user to authenticate before being able to access a private file, does not apply."
"There aren't many templates still coming out for it. They need to provide templates so we can copy and paste what we've done in the past to future, new things."
"The solution can be a bit complex for those not well versed in the technology."
"We used to have a chat feature available on the support site. It's not available to us anymore."
Dell ECS is ranked 5th in File and Object Storage with 25 reviews while Dell PowerScale (Isilon) is ranked 2nd in File and Object Storage with 39 reviews. Dell ECS is rated 8.0, while Dell PowerScale (Isilon) is rated 9.0. The top reviewer of Dell ECS writes "Enables multiple protocol support, but its IOPS functionality needs improvement in terms of performance ". On the other hand, the top reviewer of Dell PowerScale (Isilon) writes "We can easily deploy, manage, and maintain systems without needing a huge amount of expertise to facilitate them". Dell ECS is most compared with Amazon AWS, NetApp StorageGRID, MinIO, Red Hat Ceph Storage and Scality RING, whereas Dell PowerScale (Isilon) is most compared with NetApp FAS Series, Pure Storage FlashBlade, Qumulo, HPE StoreEasy and Red Hat Ceph Storage. See our Dell ECS vs. Dell PowerScale (Isilon) report.
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