DX Unified Infrastructure Management vs IBM Tivoli NetCool OMNIbus comparison

"It is easy to implement."

"What I like about DX Unified Infrastructure Management is that it's a very good product. The feature I found most valuable in the solution is the MCS feature, which is the automatic deployment of the objects you want to monitor. You can set up a system, for example, if it's a Windows machine and I want to test specific devices on it, I could do that through DX Unified Infrastructure Management. That type of deployment is very good because it means you won't miss any monitoring aspect on any server."

"It gives us visibility inside applications. It helps us to dig down and find the root cause of any issue within the network."

"It gives an alarm when there's something going on, not just when there's an expected spike that happens every night on a server."

"Probe packages and probe deployment."

"MultiWAN and Balance service"

"It delivers our customers many metrics, so they may make decisions"

"Great out-of-the-box capability."

"Probes are the best feature because they are well written which rarely requires you to write additional rules. These probes monitor activity within your environment."

"It is an easy-to-use solution."

"The most valuable feature is the event management capability."

"It is customer-centric. Customers can access the event list from their location or desktop and view the event. There is no need to go and connect to any other server and run events to have a view of all the events happening in the environment. We get a good response from customers about this feature and the main architecture of NetCool. Its processing is very good. Deduplication and correlation functionalities are good in this solution as compared to other solutions. A big advantage of NetCool is that it also supports multi-layered protocols. We can receive multiple events from different protocols like UDP, HTTP, and those events can be captured in NetCool."

"The monitoring is the solution's most valuable feature."

"The biggest plus points for me are the configurability and scalability of the solution, as well as the multi-tenancy of the platform."

"How we can get more native information from CA's solutions."

"I would like to see auditability. We've built our own audit functionality to ensure that every CI has the desired model configuration applied to it. And we run that on a daily basis. If that became part of the product, I think it might be a little bit less intensive in terms of resource, because we're doing it with scripts."

"They need to continue to advance the filter capabilities, and provide more input fields."

"We had to do some work to make what was more of a business class solution work at an enterprise level."

"The UIM has no features through goods and services yet. ​"

"It needs a little bit more functionality in the Admin Console."

"It would be good to implement views showing the aggregated status graphically."

"Making a GUI with criteria such as selection by robot/hub/probe etc."

"Its integration could be better. They should provide an easier integration for all the monitoring stuff, and it will make things easier for us. Currently, there is a complexity in integrating it with a vendor application, and we have to use another tool to integrate it with a vendor application. To integrate some applications with NetCool, I need to install an IBM tool on top of it. It would be good if they can provide an API or any kind of interface that we can leverage while developing a new protocol interface or application. We should be able to use an API or interface with NetCool. Its GUI can also be better. As compared to other tools, it is not user friendly, and it is not easy to do stuff through GUI. Whenever we do anything on the GUI, it takes time. They need to focus on the GUI part, especially the dashboard. They should focus on how users can effectively drill down from one box to another. The visual appeal of the dashboard is as important as the data and functionality."

"I would like for the next release to be more user-friendly and out of date. The next release should focus on the cloud, AI, and ML technologies."

"There should be an easier-to-understand model, more of a flat-structured model rather than different tiers of licenses which complicates licensing."

"Its technical support team takes longer to reply."

"The web portal and typical event controls are a little outdated."

"The cost of the product is quite high. They should work to adjust their pricing models."

"Pricing for DX Unified Infrastructure Management isn't cheap at all. It's a complex tool, so you have to pay more. No one is happy with a large bill to pay, but if it's a complex product and you designed a complex solution to be monitored, it'll be your fault that you need to buy an expensive product, and that would be implicit in the design of DX Unified Infrastructure Management. Monitoring is just a small part of it. Sometimes you have to pay a significant amount of money for a complex yet very good solution."

"The license cost depends on the number of probes and robots."

"CAD $400,000 annually."

"Customers pay for the license and the support."

"The product-price ratio is better than other brands such as Fortinet or SonicWall."

"Reasonable setup cost and licensing prices."

"This product is expensive compared to other vendors (SolarWinds, ManageEngine)."

"It is a costly solution."

"You have to have the right level of budget to afford this solution."

"Its license cost is a little bit more than other solutions. Our customers expect a standard market price that is comparative to other products. For each and every NetCool OMNIbus component, we have to purchase a separate license. These components are not free with the product."