We performed a comparison between Eggplant Test and Sauce Labs based on real PeerSpot user reviews.
Find out in this report how the two Test Automation Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."DAI's newest release allows us to test via scripts rather than models, because we have done 95 percent of our development in functional, not through modeling. I am really happy that then we can use the controller to run scripts rather than having to translate things to models. There are lots of options."
"The most valuable features would be the image recognition and the OCR."
"We are able to now automate tests, which so far have been manual."
"It is easy to set up."
"Good text reading ability."
"The features that we like the most are the developer interface and the ability to quickly develop and deploy tests."
"The solution is based on a Windows model, where adding users is just a few clicks. It is easy to manage users and add them."
"The main feature of Eggplant Test is that it can do fully automated web testing and app testing."
"It has significantly enhanced our testing accuracy by approximately 50%."
"With only a few clicks, it gives us the availability to use any browser and OS combination whenever we want."
"The insights section provides a great overall state of the automation suite and can identify trends relatively quickly. If we see a dip in our passing rate over time, we can look at what changed when the test started failing to find the root cause rather than doing a quick fix to find that the test fails a short time later."
"I like the dashboard and seeing the test results. As a manager, I like to see the insights of the people using it, understanding the total path and run. I can see all of that as a manager. I also know team members love seeing the dashboard and seeing the test results in real-time."
"It provides zero maintenance browser instances."
"Running tests in parallel."
"The most valuable feature is the ability to run concurrent automated tests up to a specified value, depending on what we are currently paying for."
"It offers the single best solution for integrating deep automated browser testing in a CI/CD pipeline."
"Its performance and stability could be better."
"The reporting function is a bit shallow. The solution does not offer very comprehensive reporting in terms of your test results. The reporting time and the logs are very high level as well. These areas need improvement."
"The language is too specific; it is just for Eggplant."
"We found that we had issues regarding the VPN setup, which is one of the reasons that we did not purchase this solution."
"In terms of additional features, it would be helpful to have one package for all testing. You have the manager, the AI, then you have functional, and about 10 different packages for installing."
"Eggplant Digital Automation Intelligence could improve by lowering the price."
"They need to update the Linux. I think it's kind of an outdated Java Swing application."
"It has low productivity."
"Integration with Github, as well as several other similar tools, could be improved."
"Sauce Labs' dashboard could be improved by adding more filters and allowing more customization options. There was one instance where the dashboard on the Sauce Labs UI didn't meet our requirements, so we had to use the Sauce Labs API to create some apps and dashboards on our own. The API endpoints could be a little more robust and customizable."
"We have found that during automated testing this can be very slow. This causes inconsistencies with the tests. It's very difficult to rely on a service when you can't be sure if a test will pass or fail the next time it runs. This means building in a lot of sync time into the tests which in turn slows them down. If this speed could be improved then the service would be much better."
"The real concern is the load time of applications or real devices when we start our tests. It takes some time to load the application or web browser. Sometimes, it is frustrating too. Since they are real devices, we understand it takes some time to load. However, if it were to improve, then that would be a great asset to the solution. So, we would like better responsive times when opening applications and running tests."
"On a rare occasion, I will come into a ticket where a customer will have reached out to me after reaching out to Sauce Labs, saying, "Sauce Labs doesn't understand what I am going through. They are not being very helpful." So, I try to do clean up there. Outside of those extremely rare occasions, I have only had one or two of those support issues."
"We have had some issues with the Sauce Connect Proxy on our Jenkins servers failing to start, which makes the optimal CI/CD pipeline come to a halt."
"One of the challenging areas for us is the reporting and the matrix. It should be based on roles, but right now it is only available for the admin role. The admin role can really do a lot of stuff, but our infrastructure team, which holds the admin role, is not ready to hand it over to us on the testing team. If Sauce Labs had permissions associated with roles, where this role could do this activity and that role could do that activity, it would be easier for us."
"The one issue I have is the 14-day trial that a new user gets for free. I understand the concept of the trial period; however, I think this could be revamped to a free 30-minute run time every few months or after a significant update once the trial period has ended."
Eggplant Test is ranked 12th in Test Automation Tools with 16 reviews while Sauce Labs is ranked 13th in Test Automation Tools with 113 reviews. Eggplant Test is rated 7.8, while Sauce Labs is rated 8.8. The top reviewer of Eggplant Test writes "Empowers effective test automation with comprehensive platform coverage and scalability". On the other hand, the top reviewer of Sauce Labs writes "Robust documentation, helpful support representative, good licensing model". Eggplant Test is most compared with Selenium HQ, Tricentis Tosca, Katalon Studio, froglogic Squish and ACCELQ Automate, whereas Sauce Labs is most compared with BrowserStack, Perfecto, LambdaTest, Bitbar and HeadSpin. See our Eggplant Test vs. Sauce Labs report.
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