We performed a comparison between Epicor ERP and Infor CloudSuite based on real PeerSpot user reviews.
Find out in this report how the two ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Epicor ERP is an easy-to-use solution."
"The product enables users to customize their dashboards and reports."
"The most valuable features of Epicor ERP are ease of use, powerful API, and comprehensive integration. It is a one-vendor solution, where other vendors need other software systems from multiple vendors."
"Real-time results make for faster decision making."
"There's good flexibility within the inbuilt tools such as alerts, business process management, dashboards, and screen customization."
"Dashboards and Business Activity Query are very useful."
"Epicor ERP is very technical friendly, if you want to do any customization, it's very easy."
"With Epicor, we can call a pitch between Epicor and the PLM database, which is a significant advantage."
"The customization capabilities of CloudSuite Industrial are also there."
"Infor CloudSuite Industrial is easy to setup. The built-in solution is already there, so we can start implementing it right away when we install it in an organization. After going through different test executions and workshops, any missing features can be added using Infor extension tables and other products. It will take at least eight to nine months to go live."
"From a product perspective, it's more lenient and suitable for using features in finance, such as reconciling our payments, accounts payable, accounts receivable, etc."
"It is a scalable solution."
"Workflow management and collaboration tools enhance operations and facilitate seamless interaction among departments."
"The product's most valuable feature is production planning. It is one of the core features."
"Some valuable features include improved transparency in sales processes, which has been vital for our operations."
"Infor's environment—ION and Infor OS—is better than SAP's. The load time is shorter and Infor performs much better than SAP."
"A number of bugs in 9.05 were only fixed in 10."
"Right now, it doesn't really have a good cloud story."
"There's a new version of the solution that has some bugginess. They're cleaning that up. The user interface is an area that needs improvement and they're improving."
"I would like to see a better reporting tool."
"The tool should provide a better user interface."
"Epicor didn't care about user level and software applications. So, it's not so user-friendly for nontechnical people."
"There are some glitches in Epicor ERP."
"In the newer version of Epicor ERP, it's very difficult to find out that tracing."
"Infor needs to work on its documentation. For example, if I need to create a business object deployment from LVN to element, the instructions for this are insufficient. Many specific use cases aren't covered in the manual."
"There is room for improvement in the pricing. For us, it's the pricing aspect. Since we're South African, it's difficult when it's a dollar-based product."
"Pricing is always an area where there is room for improvement."
"Regarding integration, specific third-party tools are not accepted, for example, on the old version of IBM or Oracle."
"It takes time to properly learn what the product can do."
"There should be better clarity and agreement on all interfaces and requirements before signing a contract. This would avoid unexpected costs and complications later on."
"They could include marketing automation for the product."
"The solution's support service could be better."
Epicor ERP is ranked 17th in ERP with 12 reviews while Infor CloudSuite is ranked 14th in ERP with 13 reviews. Epicor ERP is rated 7.8, while Infor CloudSuite is rated 8.0. The top reviewer of Epicor ERP writes "The product is flexible and easy to use, but the user interface must be improved". On the other hand, the top reviewer of Infor CloudSuite writes " Advanced forecasting and analysis capabilities". Epicor ERP is most compared with Microsoft Dynamics 365 Business Central, Odoo, SAP S/4HANA and SAP Business One, whereas Infor CloudSuite is most compared with Infor LN, Infor M3, SAP Warehouse Management, IBM Maximo and SAP Business One. See our Epicor ERP vs. Infor CloudSuite report.
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