We performed a comparison between Epicor ERP and Infor LN based on real PeerSpot user reviews.
Find out in this report how the two ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."There's good flexibility within the inbuilt tools such as alerts, business process management, dashboards, and screen customization."
"Epicor ERP is an easy-to-use solution."
"With Epicor, we can call a pitch between Epicor and the PLM database, which is a significant advantage."
"The product enables users to customize their dashboards and reports."
"The most valuable features of Epicor ERP are ease of use, powerful API, and comprehensive integration. It is a one-vendor solution, where other vendors need other software systems from multiple vendors."
"The ability to deploy a generic implementation without advanced customization."
"Dashboards and Business Activity Query are very useful."
"Real-time results make for faster decision making."
"The initial setup is easy."
"LN is definitely a stable product. It's number one on Gartner's four quadrants."
"The project module is the best that I've ever seen, and more than that, it's the company's flexibility to change. It means that in our company, Infor LN has the capability to support many kinds of industries."
"The best thing about Infor LN is that you can use it for inter-company business and for international businesses, especially by mid-sized and big companies."
"The most valuable features are manufacturing, and manufacturing costing modules. These are all powerful features of Infor LN."
"Infor LN has basically the same structure as CloudSuite Industrial, but LN has more advanced planning tools for manufacturing."
"It's fast, predicts well, and is basically the best tool in the market for the automotive industry and network planning projects."
"Our clients appreciate the financial part of the solution, which is usually very complex. The Spanish localization is also very good."
"The tool should provide a better user interface."
"Epicor didn't care about user level and software applications. So, it's not so user-friendly for nontechnical people."
"I would like to see a better reporting tool."
"Right now, it doesn't really have a good cloud story."
"In the newer version of Epicor ERP, it's very difficult to find out that tracing."
"A number of bugs in 9.05 were only fixed in 10."
"There are some glitches in Epicor ERP."
"There's a new version of the solution that has some bugginess. They're cleaning that up. The user interface is an area that needs improvement and they're improving."
"From a customers' perspective, Infor LN covers most of the processes in the company, but sometimes, they have to choose other tools because of the functionality or the cost of the Infor solution. It covers the core functions of the company—such as financial, operations, logistics, and so on—very well, but it doesn't cover some parts such as invoices, digitization, etc."
"The solution’s performance could be improved."
"Only people who undergo training from the companies can learn about Infor products."
"When it comes to planning, it's more challenging to consider the entire structure, such as having a specific SKU and wanting to look at the planning for the whole structure. You must delve into individual item details to plan for it with order planning. Therefore, improvements will allow more comprehensive planning for each SKU."
"It's not that intuitive."
"The interface can be difficult sometimes. I need to apply a bar code system, such as business intelligence and user interface tools. The user has to be a technician sometimes to use it."
"One area that could be improved in Omada Access Points is team communication."
"Infor LN has customer support in India, but service could be improved. So, basically, they prioritize agreements, and the number of tickets closed within a certain timeframe, not necessarily the quality or resolution of the tickets themselves. They just open and close them, sometimes without even understanding the issue. That's the biggest problem."
Epicor ERP is ranked 17th in ERP with 12 reviews while Infor LN is ranked 8th in ERP with 25 reviews. Epicor ERP is rated 7.8, while Infor LN is rated 8.2. The top reviewer of Epicor ERP writes "The product is flexible and easy to use, but the user interface must be improved". On the other hand, the top reviewer of Infor LN writes "A flexible ERP with the best project module and excellent support". Epicor ERP is most compared with Microsoft Dynamics 365 Business Central, Odoo, SAP S/4HANA, SAP Business One and Infor M3, whereas Infor LN is most compared with SAP ERP, Infor M3, Infor LX, Infor CloudSuite and JD Edwards EnterpriseOne. See our Epicor ERP vs. Infor LN report.
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