We performed a comparison between ESET Cloud Apps Protection and Perception Point Advanced Email Security based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Microsoft Defender for Office 365's most valuable features are safe attachments and safe links."
"The most valuable feature is protection against malicious links, fishing, and impersonation. You can train people to be aware of these threats, but they're not always careful. When they're using their phones between meetings, they click on a link, and it's game over."
"Since we have started using the solution, there have been fewer compromises."
"The benefit that stands out to me is the ability for multiple individuals to collaborate simultaneously within the same document. Additionally, there is the option to save the document directly in the integrated OneDrive or SharePoint."
"Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of various email campaigns, pinpointing where they emanate from, and identifying the individuals within our organization who are affected."
"Our customers are satisfied with Defender for 365 because Microsoft products are easy to use and customize to meet the client's needs. Everything is in one place, so we can adjust policies as needed for phishing, DLP, ATP, or any other security features that our clients want to apply."
"Microsoft Defender for Office 365's most valuable feature is its performance."
"It also gives me good visibility because, with Defender, I'm using a Microsoft product to defend Microsoft products. The integration was really seamless and I have wide visibility because it picks up almost everything. Literally, I can see almost every activity that happens, from the e-mail to the workstation itself."
"We are close to having 99% or 98% detection."
"The most valuable features are the precision of detection and the level of customization of the policy."
"Their security engines are very effective at stopping malware and potential attacks before they reach a user's mailbox. They have the best detection engine."
"It has modules to detect malware and that is a strong point. It has a very nice way of showing you, directly in the product, a lot of details about certain pieces of malware. It goes very deep and even shows you the assembly code. It also does detonations on files and shows you the results in different operating systems. That is very useful."
"The solution’s effectiveness when it comes to detection is very good. It has a very good mechanism. It scans our emails. It identifies any threat or phishing attempts and phishing campaigns as well as any bad reputation, servers, or links, then it blocks them. This is what I find to be very good about this system."
"The Perception Point Incident Response team acts as an extension of our SOC team. This is very important for us. This is a benefit provided for their main product of scanning our emails. If Perception Point can give me IR, this is really good versus other products that do not provide this kind of service. Perception Point's service is great. They are very professional. That reduces the time that my internal SOC has to deal with my internal IT person. They just send an email to the IR team at Perception Point, who continues the investigation and blocks any emails, if necessary. This is very good because it can reduce a lot of time and effort from my team. It is like an extension of my SOC, but external."
"I see from time to time that Perception Point is being proactive. They approach us, and say, "Can you check this, and this?" So, it does seem that they are an extension of my incident response."
"We can use it to perform detection and analysis of emails. For any malicious content found in emails, it gives in-depth analysis reports to end users. If you log into the console, you can see in-depth detection and how it happens."
"The most valuable features of the solution are the ones that are related to finding impersonation attacks and detecting attempts to steal credentials. In scenarios where attackers get you to follow URLs to a malicious site that looks similar to a good site, and then ask for the user credentials to try to steal them, it is very useful."
"The most valuable feature I have found is the speed of scanning emails."
"The XDR dashboard has room for improvement."
"Microsoft Defender for Office 365 should improve the troubleshooting tools. It's unclear whether the device is blocked at the firewall level or at the device itself. The granularity needed for troubleshooting is currently lacking. From my perspective, Microsoft should address this issue to benefit many users who likely share the same sentiment."
"The certification training for Defender for 365 needs to be deeper and incorporate Sentinel. I took all the security courses except one, and Sentinel isn't included."
"Configuration requires going to a lot of places rather than just accessing one tab."
"Microsoft Defender for Office 365 could improve by giving customers information on techniques to prevent threats. For example, information about best practices on how to protect their own devices against hackers and scammers, such as educational information or training. This would help others have a better understanding of cyber security. Additionally, there can be more security features added."
"You should be able to deploy Defender for every subscription without the need to add servers."
"The phishing and spam filters could use some improvement."
"About eight months ago, we started to measure the quantity of phishing and spam that we have been receiving, and it has been increasing a lot. That means that protection for our email is not as good as we were expecting."
"The specific domain file for Apache needs to be well-defined."
"It's not easy for an admin to check and decide if the email is good or not."
"In terms of architecture, and I know that they're going to improve this, the solution needs to be much more redundant. There was an outage a month ago in AWS, and that basically stopped the service for two or three hours. Although in two years, this was the first time that something like that happened, our expectation from a company like Perception Point is that it should work with either a multi-cloud or multi-region architecture, to improve the resilience."
"There is room for improvement in terms of adding the DLP (Data Loss Prevention) solution, which would be a good option for Perception Point to look into."
"From a forensics point of view, it could improve a bit more from a threat intelligence aspect. So, if I find a malicious email, they could have more investigations about sources, headers, where it comes from, if they have seen it in other campaigns before, etc. I would like a little bit more from a threat intelligence point of view so I can understand who else might be affected and attacked as well as the vectors of attack."
"They can do better on the spam. Today, Perception Point is not our only solution. We have two solutions, and they are the second in line because the spam filtering is not yet the best."
"Perception Point Advanced Email Security should make available more use cases."
"Its websites for analysis need to be a bit more approachable for people who are less technical. Technically, it is a fire-and-forget solution. So, you want to be able to implement this solution for a lot of companies who don't have security operation teams (SOCs) behind them. You need to have something where a secretary can jump onto this console and release whatever she needs to release. Therefore, it needs to be written in a very specific non-technical language."
"Coming from products in the Microsoft stack, Perception Point doesn't really give you, as an admin, a lot of options to make changes yourself. It's more on their side to make changes in the back end. That's something they could improve on in the future."
"They could improve their anti-spam engine a little bit, because there are a lot of false positives. Sometimes, emails pass through their system but are spam. In terms of security and engines for malicious emails and antivirus, they're doing a good job. Their other engines can be improved."
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ESET Cloud Apps Protection is ranked 22nd in Email Security with 2 reviews while Perception Point Advanced Email Security is ranked 16th in Email Security with 21 reviews. ESET Cloud Apps Protection is rated 9.6, while Perception Point Advanced Email Security is rated 9.0. The top reviewer of ESET Cloud Apps Protection writes "Great protection, good privacy, and helpful support". On the other hand, the top reviewer of Perception Point Advanced Email Security writes "Incident Response team answers immediately and fine-tunes system to continually improve detection". ESET Cloud Apps Protection is most compared with Fortinet FortiMail and Microsoft Exchange Online Protection (EOP), whereas Perception Point Advanced Email Security is most compared with Avanan, Proofpoint Email Protection, IRONSCALES and Sophos Email. See our ESET Cloud Apps Protection vs. Perception Point Advanced Email Security report.
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We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.