We compared Microsoft BitLocker and ESET Endpoint Encryption across several parameters based on our user's reviews. After reading the collected data, you can find our conclusion below:
Microsoft BitLocker is preferred over ESET Endpoint Encryption due to its seamless integration with Windows operating systems, user-friendly interface, and robust encryption capabilities. Users appreciate the peace of mind provided by BitLocker's encryption and its ability to protect sensitive data from unauthorized access. Additionally, Microsoft BitLocker's customer service and support have been praised for their helpfulness and responsiveness. While ESET Endpoint Encryption also received positive feedback, Microsoft BitLocker's integration and ease of use make it the preferred choice.
"The initial setup is easy."
"It is very secure and we have finally decided to use this after a thorough check. The interface is easy to navigate."
"The most valuable feature of ESET Endpoint Encryption is the high level of encryption protection."
"The most valuable feature of ESET Endpoint Encryption is its rate of capturing viruses and malware."
"The usability is the most valuable feature."
"It is a very stable solution. Stability-wise, I rate the solution a ten out of ten."
"ESET Endpoint Encryption works as an antivirus system."
"The Remote Administrator is the most valuable feature that ESET offers for us. Centralized management of our ESET environment is what I like about the Remote Administrator."
"While it helps mitigate unauthorized data access by enhancing file and system protection through encryption, the tool is really enhanced with the combination of other Microsoft Security and Compliance features like data labeling."
"It's my understanding that the initial setup is straightforward."
"It's a straightforward solution for encryption."
"There's a lot of manageability within the solution. This is very helpful."
"The tool has improved the starting up of our notebooks and end-user devices."
"The most valuable feature is the authentication process which is very fast."
"I like the fact that you can get a BitLocker encryption key out of OneDrive."
"It is easy to use. It is usually easy to recover someone's privacy. The manageability is much easier than McAfee. I think that Microsoft is a leader in this area. We are in the Microsoft school so our judgment of McAfee will be a little bit unfair as we recommend Microsoft all the time because of the easy manageability and support. I think that McAfee is designed for a different customer and every time we open a ticket with their support, it takes a very, very long time. The main difference is just the manageability and support. In terms of the solution itself or the functionality, I know that McAfee is very strong, but manageability and support, for us, is much more important. It's strengthens the solution for us."
"Integration with central management needs improvement."
"From an admin perspective, the solution's UI could be more user-friendly."
"I would like to see better compatibility with mobile devices."
"The overall compatibility of the device is an area where the solution lacks."
"If you have issues with your network, you can't get updates, which is a problem."
"There should be more frequent updates."
"There could be an option for users to restart the system without a password."
"The initial setup could be made easier."
"There is room for improvement in stability."
"The pricing should be improved."
"I would like to see improvement in the solution's central management of passwords. Currently, we install it separately."
"If integration with Active Directory are not mandatory for him, I think that there are many other solutions in the market that equal or are much stronger than Microsoft."
"At the end of it all, we are looking for something that can be easier to manage."
"In future releases, I would like to see a feature where I can have a view of each device that has BitLocker to see if these machines are encrypted or not. So, I just want a view or a dashboard that can tell us so that I can remediate and add BitLocker to those systems or devices."
"I would like to be able to encrypt our cloud tenancy."
"It's possible that the time it takes to pull items in to BitLocker could be reduced a bit."
ESET Endpoint Encryption is ranked 6th in Endpoint Encryption with 13 reviews while Microsoft BitLocker is ranked 1st in Endpoint Encryption with 61 reviews. ESET Endpoint Encryption is rated 8.4, while Microsoft BitLocker is rated 8.2. The top reviewer of ESET Endpoint Encryption writes "A reasonably priced solution that is an easy-to-use and effective at the same time". On the other hand, the top reviewer of Microsoft BitLocker writes "User-friendly, easy to set up, and offers real-time machine status updates". ESET Endpoint Encryption is most compared with Sophos SafeGuard, Symantec Endpoint Encryption and WinMagic SecureDoc, whereas Microsoft BitLocker is most compared with McAfee Complete Data Protection, Symantec Endpoint Encryption, Trend Micro Endpoint Encryption, WinMagic SecureDoc and Sophos SafeGuard. See our ESET Endpoint Encryption vs. Microsoft BitLocker report.
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Are you in a regulated industry? If so using the native BitLocker is not enough to prove compliance. You will need to use something like BitLocker Administration and Monitoring (MBAM) which is part of MDOP (Microsoft Desktop Optimization Pack) or another tool that will manage Bitlocker and give you proof the device is encrypted in the event of a lost or stolen device. You also need to enforce secure password management, user training on passwords and regular password changes.
If you have Microsoft 365 Business premium you have additional controls over Bitlocker; or, M365 E3/E5, Windows Enterprise E3/E5 all have MDOP...
Other Bitlocker management can be found with SOPHOS and I believe TrendMicro as well.
Another tool to consider, especially for laptops, is ABSOLUTE software. It is built into the BIOS of the major laptop brands and just needs the key to activate it...
Also, ESET is a quality product for encryption. It gives you additional options for less than some of the Microsoft alternatives.
BitLocker is just not FREE if you are in a regulated industry since it needs management to truly be secure the device and prove compliance.
I hope some of this helps.
I guess the solution depends upon a couple of things for us and how we currently approach this for our clients.
We have both in place around a variety of small clients. As 99% of our systems have Windows Pro, they have BitLocker, therefore this would now be the first choice.
However, if the client requires centralised management and control we would then advise ESET. And that is the core to this for us, if they need central management, control, recovery - ESET every time.
If it is just encryption and there is no need to control/recover and a simple reformat would work (and loss of history/data is not an issue), then BitLocker is ok.