We performed a comparison between ESET Endpoint Security and Trend Micro Apex One based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: ESET Endpoint Security is highly regarded for its encryption capabilities, effortless automatic updates, and intuitive interface. Trend Micro Apex One stands out for its centralized reporting, efficient policy implementation, and a diverse array of features including DLP, encryption, and patch management. ESET Endpoint Security has room for improvement in terms of faster threat alerts, automation, and ransomware protection. Trend Micro Apex One users say the platform should improve its compatibility with different operating systems and address performance issues. Users also say the reporting, forensic analysis, and ransomware features could use some work.
Service and Support: ESET's customer service is praised for its helpfulness and quick response. Trend Micro support generally earned positive reviews, but some said that support could be more proactive and respond faster.
Ease of Deployment: The setup process for ESET Endpoint Security is generally regarded as effortless. Most users thought Trend Micro Apex One was easy to set up, but a few said that it’s more complex than competing solutions.
Pricing: ESET Endpoint Security is considered to be reasonably priced with various licensing options. Some considered the price of Trend Micro Apex One to be fair, while others found it expensive.
ROI: Some reported a high ROI from ESET Endpoint Security due to cost savings, while others find it difficult to measure its effectiveness. Trend Micro Apex One provides extra cost-effective advantages and safeguards vital information.
"The setup is pretty simple."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"It is stable and scalable."
"This is stable and scalable."
"ESET Endpoint Security is stable. When comparing the solution to competitors it is more stable."
"What is great about ESET is the ERA Web Console through which we can pull various reports, monitor and administer all clients and servers, and the console is easy to use."
"The tools and the features available with this solution are very competitive. It is always updated to prevent upcoming attacks."
"The solution's features and pricing are pretty good."
"It is pretty easy to deploy. Its update definition file is small, so it can dispatch very quickly within the enterprise. The product itself is very lightweight, so it won't delay your endpoint. You also don't have to do any difficult configuration because it comes with a very good default setting. So, you just install it and forget it."
"I like the integration; it lets you see the product installed on a particular computer."
"ESET Endpoint Security is stable, I did not have any issues with it."
"They do a program where you can renew for three years. It's very reasonable, as far as the cost per year, because you can renew for three years. They will also do multiple computers, so I actually protect all my family computers, as well as my work computers, all under one license. This means I only have to deal with re-upping my license once every three years. That's the big thing for me."
"Trend Micro Apex One is good at detecting zero-day threats. When the solution was in operation I did not notice any system performance problems. Upgrades of the solution were simple to do and there are plenty of features."
"The most valuable feature is the vulnerability attack and detection since it enables swift action."
"The most valuable feature is that it's normal, and not for a specific server."
"It is updated automatically without much intervention from our side. We can also get some reports easily."
"The most valuable feature is the behavior monitoring."
"The solution offers quick and timely updates."
"The antivirus is the most valuable aspect of Trend Micro Apex One."
"I think this is the best solution in the category of endpoint protection, it's really excellent. It's better than McAfee."
"Detections could be improved."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"The solution is not stable."
"The only minor concern is occasional interference with desired programs."
"I haven't seen the use of AI in the solution."
"The SIEM could be improved."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"The new versions only support no operative systems in Mac and do not support operative systems."
"Dual management for the customer, who needs to access the local on-premise console from a remote cloud-based console."
"It can be hard to set up if you need to customize it."
"The detection could be better in ESET Endpoint Security. Sometimes it takes time to detect threats and might be because it's not holding all the memory. There are some features that have to mature. More features might be available in the higher-end product."
"It would be great to have VIP functions added to the solution in a future release."
"We do get false positives."
"They can improve ransomware protection, and there should be cloud sandboxing for Mac."
"It would be useful if they could automate the deployment more."
"We have to manually log in to the machines and give them an update command."
"The integration capabilities could be a bit better."
"The Apex One endpoint sensor has room for improvement."
"This software could affect the performance of your device negatively, particularly causing slow performance after installation."
"It is weak in terms of intelligence. By implementing Trend Micro Apex One, I wanted to see real-life scenarios. I deployed it on 50 clients to check if I could do lateral moments and zero-day exploits. I wanted to check how the zero-day protection works with Trend Micro. It fails with most of them because it is signature-based. They are not looking at the MITRE ATT&CK framework, so with zero-day attacks, it mostly fails."
"The solution could improve the Linux XDR functionality. It is not mature. There could be some improvement in the area of the use cases. For example, improvement is needed in OTN."
"We are completely satisfied with the functionality of the product, but the reporting should be more granular."
"Apex One's account security could be improved."
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ESET Endpoint Protection Platform is ranked 11th in Endpoint Protection Platform (EPP) with 96 reviews while Trend Micro Apex One is ranked 6th in Endpoint Protection Platform (EPP) with 124 reviews. ESET Endpoint Protection Platform is rated 8.2, while Trend Micro Apex One is rated 8.2. The top reviewer of ESET Endpoint Protection Platform writes "Easy to set up with good security and rapidly improving capabilities". On the other hand, the top reviewer of Trend Micro Apex One writes "Good monitoring and server protection with helpful machine learning". ESET Endpoint Protection Platform is most compared with Microsoft Defender for Endpoint, Kaspersky Endpoint Security for Business, CrowdStrike Falcon, SentinelOne Singularity Complete and Fortinet FortiClient, whereas Trend Micro Apex One is most compared with Trend Micro Deep Security, Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks and CrowdStrike Falcon. See our ESET Endpoint Protection Platform vs. Trend Micro Apex One report.
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