We performed a comparison between Field Effect MDR and Sophos MDR based on real PeerSpot user reviews.
Find out in this report how the two Managed Detection and Response (MDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"The most valuable part of Binary Defense is its team of cybersecurity analysts. Their analysts filter out the noise and only forward the critical threats that require a response instead of false positives."
"The most valuable features are the SIEM and the ticketing function; the latter is very smooth and easy to read and understand. We don't have any issues looking at the ticketing information when we're trying to identify what's going on."
"The case interface is Binary Defense MDR's most valuable feature."
"The best part about Binary Defense MDR is that it runs on everything, and they keep an eye on things 24/7."
"The customization has been the most valuable aspect and was really the reason we ended up selecting Binary Defense. They worked with us to provide exactly the level of support, features, response, and collaboration we needed."
"Binary Defense's most valuable feature is the 24/7 monitoring and threat hunting. Their team checks the latest breaches and how they're done."
"With Binary Defense, we don't just get an alert, but also a detailed rundown of why they're alerting us on it. They tell us what was executed, or the username, script, or IP. That way, we're not wasting time investigating."
"One of the main benefits of Binary Defense MDR is the ability to easily meet with their support team to discuss any issues we encounter."
"The solution's advanced detection behaviors, automated notifications and responses, and automated remediation behaviors are valuable features."
"It is very user-friendly. We have regular reports to see what is going on."
"Hackers are trying to breach a business when they least expect it - that's often at night, weekends, and holidays. Covalence never sleeps or misses a second of monitoring."
"The standout feature is its continuous 24/7 monitoring of all network traffic, providing unparalleled vigilance."
"The ARO alerts are helpful to use almost daily to get a sense of what actions we need to take to expedite security measures."
"There are user notifications about our cloud solutions and access, meaning authentication and possible breaches. Overall, the notifications and alerts are valuable. There are also new features like the DNS protection, which is quite good."
"I like how comprehensive Field Effect Covalence is."
"The most valuable features are Action Recommendations of Observations, which keep us informed about existing vulnerabilities so we can proactively update our endpoints and those of our customers against potential threats."
"The most valuable aspect of this solution is the ability to interact with the firewall and workstations seamlessly to shut down the threats. Additionally, you are able to control the workstations remotely."
"The most valuable feature is the ability to integrate multiple functions into a single dashboard regardless of the vendors being integrated."
"The product as a whole is truly outstanding and it excels in detecting and responding to various types of cyberattacks."
"The product’s most valuable feature is ease of use."
"The tool's ability to work with security threats is competitive. The best part is monitoring and the way we receive automated emails and updates. When an issue arises, a ticket automatically gets raised, clearly outlining the necessary actions to be taken from our end."
"I like Sophos MDR's inbuilt feature for DLP (Data Loss Prevention)."
"The product's most valuable feature is its ability to view environmental activities."
"There are lots of benefits because it includes real-time network threat detection (RNT), IP spoofing prevention, and a 24/7 support system. There is also protection against ransomware attacks."
"We should be able to isolate devices faster. They should shorten the time between clicking on a device to contain it and carrying out the action. That would be a welcome improvement."
"We found a couple of bugs in the user interface."
"The current reporting system could benefit from improvement."
"The only area I see for improvement with Binary Defense is their service portal. It could benefit from some enhancements."
"I would like to get more reports from Binary Defense about what they're blocking."
"It's hard to think of anything that they need to improve on, but just to point out something, I would like to see them provide advanced XDR."
"The most significant area for improvement is in support for non-English speakers; we're a global organization, so many of our users are not English speakers, which can make interacting with them a challenge. There's no Chinese language support, so we must rely on what we can do with the internet. We don't expect Binary Defense to build a language staff, but details can get lost in translation when we assume the whole world speaks English."
"It's sometimes difficult to know when to engage Binary Defense or TrustedSec, their sister company. TrustedSec is more focused on offensive security, as opposed to the defensive security that the MDR solution provides. It would be awesome if there were a better bridge between that relationship for when we need to get more proactive services or when we need to do a penetration test."
"They could use more third-party integrations with other MSP tools."
"It would be more effective if it could surgically isolate the specific malicious process instead of deleting the entire machine."
"The cost of the solution has room for improvement."
"There are tags for security threats, but I only view them. I do not action anything. I just see what is happening. Sometimes, they are a little bit vague, and I am unsure what they mean, so I leave that to the IT experts. Overall, we are quite satisfied with their product and how it is working."
"Because this is a security solution, I would recommend that they extend their support hours, and perhaps for emergencies, even to 24/7 or 24/5."
"I'd love the price to be a little bit less."
"The area where they can make it better is by giving responses to the end-user. For example, when there is an alert to the administrator, I get it. I have to copy and paste everything to everyone... And then I have to follow up with them, and it's a real pain."
"I would like Covalence to include patching."
"One of the limitations that we have found is with communications and the languages in different countries."
"Sophos MDR's support and basic training of their devices could be improved."
"There is room for improvement in performance and upgrades."
"The technical team for Sophos MDR is not so good since they take a long time, like a week, to provide a solution to a simple case or problem we face in our company."
"The integration with third-party solutions as an area for slight improvement"
"Once in a great while, an update fails."
"Threat intelligence is an area for improvement for MDR."
"The product's pricing could be less expensive."
Field Effect MDR is ranked 6th in Managed Detection and Response (MDR) with 22 reviews while Sophos MDR is ranked 5th in Managed Detection and Response (MDR) with 22 reviews. Field Effect MDR is rated 9.2, while Sophos MDR is rated 8.6. The top reviewer of Field Effect MDR writes "Helps to manage cybersecurity vulnerabilities, and improve our security team's efficiency and security posture ". On the other hand, the top reviewer of Sophos MDR writes "Proactive protection, scalability, and cloud-based efficiency". Field Effect MDR is most compared with CrowdStrike Falcon Complete, SentinelOne Vigilance, Huntress and Arctic Wolf Managed Detection and Response, whereas Sophos MDR is most compared with CrowdStrike Falcon Complete, SentinelOne Vigilance, Arctic Wolf Managed Detection and Response, Trend Micro Managed XDR and Bitdefender MDR. See our Field Effect MDR vs. Sophos MDR report.
See our list of best Managed Detection and Response (MDR) vendors.
We monitor all Managed Detection and Response (MDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
