We performed a comparison between Fortinet FortiClient and Quest KACE Systems Management based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Compliance solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Having a centralized console is a valuable feature. The Fortinet fabric is also very valuable where all different pieces talk together to secure our network and track the North, South, East, and West movement of files and data through our network."
"The initial setup is very good."
"The stability is pretty good."
"Fortinet FortiClient is easy to use, and the single-access managed login is pretty good."
"The solution's TNA feature blocks devices from entering the network that do not meet compliance protocols."
"It is a stable solution."
"Installation was easy."
"It is a fantastic product. Its overall security is valuable. We are very impressed with the web filtering and the application firewall it provides."
"There is one place for a lot of different things. If somebody has a problem with their computer, they will put in a ticket. From there, we will know who it is and the assets assigned to them, because there is one place to go look for what we are talking about and with whom we are talking. Just having one place for everything is really convenient. For example, we are able to deploy software to hundreds of computers. We don't need to go to each individual device."
"We're able to deploy software and push out fixes to endpoints faster than ever."
"The Systems Deployment Appliance is magical when it comes to automating deployment... Not only can we have multiple images, specific to end-users' uses, but we have a plethora of post-installation tasks to install or configure the system, tasks that can be re-used for each system. You just have one basic base image, and then you use the post-install tasks to customize everything else. It is amazing."
"Asset management is most valuable. It is essential for all customers. The other features are also useful, but asset management is most important."
"The service desk can be configured and customized to better serve our environment."
"The information available via KACE is up to date, critical to our normal operations, and has become the go-to tool of our IT teams for extended support."
"With KACE, we were able to have a simplification of the software deployment management with more granularity and flexibility."
"We have our KACE agent deployed on all of our workstations and servers, and it provides us with reports on the hardware and software inventory for those."
"The tool needs to improve its web filtering feature. Its support quality needs improvement. We speak different languages, and this can create misunderstandings."
"FortiClient is not communicating with the new version of the firewall."
"When we change our endpoint, we have to connect again, which means having to enter our credentials and permissions."
"Technical support needs to determine priority level based on the cases rather than the support package bundle."
"They have an EDR feature for end protection detection and response, and this is actually with an add-on subscription, which is charged separately. What I would like to see is this included with the base cost."
"The memory check needs to be improved, giving better visibility into the run-time memory."
"The user interface on the central server could be improved."
"The connectivity could be improved."
"There may be a good reason why some things are not easily able to be done, yet it needs work to compete with some of the other ticketing systems out there now."
"It took a little bit of time to figure out how to use the KACE Service Desk. I like the way that I'm able to customize it. But when it comes to how our techs are able to use it, it's not as functional as our current solution, which is BMC FootPrints Service Desk."
"The initial setup was complex. It is a Linux-based virtual server, where the customer cannot get into the back-end, so you can only follow their prompts. Then, there are specific things that have to be done in their implementation and upgrade phases that have to be done in a certain order or steps. If you don't get those steps right, the system doesn't work. I think that either simplifying that process or providing really good step-by-step documentation would be helpful."
"Paying for the product should come with full and extended training anytime it is needed."
"Scalability is my primary concern right now."
"The problem is that it's harder to directly emulate a lot of the stuff that the group policies do, using the KACE solution. With regular group policies, you just specify the various settings you want to change on the workstations, and then you specify the workstations and—while it's kind of an ugly mess—it does it. Whereas on KACE, you really have to know what you're doing with scripting to effectively script those exact same changes."
"The KACE Go Mobile App crashes a lot, and it always has. I would love to see that get fixed because it's very convenient when it does work properly, but most of the time it does not."
"The only hiccups we had were some power issues, where the box was a little under-powered early on."
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Fortinet FortiClient is ranked 1st in Endpoint Compliance with 86 reviews while Quest KACE Systems Management is ranked 5th in Endpoint Compliance with 38 reviews. Fortinet FortiClient is rated 8.0, while Quest KACE Systems Management is rated 8.8. The top reviewer of Fortinet FortiClient writes "Easy to set up and user-friendly with good support ". On the other hand, the top reviewer of Quest KACE Systems Management writes "Easy to use, saves us time, and increases IT productivity". Fortinet FortiClient is most compared with OpenVPN Access Server, Fortinet FortiEDR, Microsoft Defender for Endpoint, Microsoft Azure VPN Gateway and Kaspersky Endpoint Security for Business, whereas Quest KACE Systems Management is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, BigFix and Kaseya VSA. See our Fortinet FortiClient vs. Quest KACE Systems Management report.
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