We performed a comparison between Fortinet FortiClient and Trend Micro Smart Protection based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The setup is pretty simple."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"The stability is very good."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"The product detects and blocks threats and is more proactive than firewalls."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"Forensics is a valuable feature of Fortinet FortiEDR."
"Ability to get forensics details and also memory exfiltration."
"The solution's most valuable feature is its integration capabilities. The processing is fast and the reporting is also very good."
"There is a lot of documentation available online."
"The return on investment was very reasonable. It was low cost and it functioned, so the return on investment was excellent."
"The most valuable features of Fortinet FortiClient are ease of use and simple configuration."
"The EMS server gives us good control and central management."
"It is a fantastic product. Its overall security is valuable. We are very impressed with the web filtering and the application firewall it provides."
"The VPN has proven to be quite useful."
"The product's initial setup phase is easy."
"The solution is easy to use, flexible, and secure."
"The most valuable features of the solution are ransomware protection, device control, and DLP."
"As a Japanese company, it doesn't have any restrictions on usage in our country."
"Trend Micro Smart Protection has good features like malware analysis, C-to-C connection and detection, workbench, auto security play with features, and lots of DDI features."
"Trend Micro is easy to use and it has good security features."
"The sandboxing is more proactive and more reliable than any of the other endpoint protection solutions."
"The administration through the cloud is valuable."
"The solution integrates well with other Trend Micro products."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"Detections could be improved."
"We'd like to see more one-to-one product presentations for the distribution channels."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"The solution should address emerging threats like SQL injection."
"It takes about two business days for initial support, which is too slow in urgent situations."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"The solution is not stable."
"It has a horrible performance. It is one of the most unstable VPNs I have ever used."
"I don't think FortiClient is bad, but it's very buggy. We ran into some issues with the EMS, which amounted to more than 10 cases last year."
"There should be more frequent releases or updates."
"Its stability can be improved. It is not as reliable as I would like it to be. There are times when things don't work quite right. Our biggest pain point is not related to Fortinet FortiClient and the whole scheme of things. It is related to one of the additional services called FortiGuard. They are the arm that does all of the updates to definitions, keeps all the signatures updated, and responds to new threats and whatnot. What we have found is that they react quickly, but sometimes their solutions aren't compatible with all of the components of the Fortinet security suite, specifically around FortiSandbox."
"There is lagging in some of the authentication tools to support the newer versions, this is happening because they are not supported."
"The tool needs to improve its web filtering feature. Its support quality needs improvement. We speak different languages, and this can create misunderstandings."
"The solution could add data to the endpoint."
"Compatibility issues between different versions."
"We found an issue on the server-side. Sometimes, it slows down the servers if you install it on the SQL."
"The solution should improve its mobile management solution."
"There is room for improvement to make it better for customers."
"It is onsite. It does have its challenges in terms of scalability."
"The web filtering could be improved."
"The solution’s technical support is not very good and could be improved."
"I want the tool to provide the solutions integrated within it to have regular updates. Currently, the solutions integrated with Smart Protection get updates from the cloud. I want to minimize the download from the cloud."
"Trend Micro Smart Protection could improve automatic scanning because sometimes it pops up when I am doing my work. It would be helpful to have a feature to have it only automatically scan when the system is on standby mode. I would be able to be more efficient with my work. Additionally, security could improve."
Fortinet FortiClient is ranked 14th in Endpoint Protection Platform (EPP) with 86 reviews while Trend Micro Smart Protection is ranked 30th in Endpoint Protection Platform (EPP) with 40 reviews. Fortinet FortiClient is rated 8.0, while Trend Micro Smart Protection is rated 8.0. The top reviewer of Fortinet FortiClient writes "Easy to set up and user-friendly with good support ". On the other hand, the top reviewer of Trend Micro Smart Protection writes "Offers strong, all-around cybersecurity but is expensive". Fortinet FortiClient is most compared with OpenVPN Access Server, Microsoft Defender for Endpoint, Kaspersky Endpoint Security for Business, Microsoft Azure VPN Gateway and Ivanti Connect Secure, whereas Trend Micro Smart Protection is most compared with Trend Vision One Endpoint Security, Check Point Harmony Endpoint, HP Wolf Security and CrowdStrike Falcon. See our Fortinet FortiClient vs. Trend Micro Smart Protection report.
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