We performed a comparison between Fortinet FortiExtender and Ruckus Wireless WAN based on real PeerSpot user reviews.
Find out in this report how the two Wireless WAN solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."You don't need to have two different vendors to interoperate and get into comparability issues or inter-operability issues."
"The solution is extremely user-friendly."
"The initial setup was was just beautiful. It was straightforward."
"We appreciate that this solution can be used as an active secondary link as well as a backup."
"The most valuable feature will be that it works."
"For me, the best feature of Fortinet FortiExtender is its integration with an external solution such as a 5G LTE broadband modem, wired modem, and cellular network. I also like that the product can be integrated into one device or a unified device, and that is one of its best features because it allows you to manage and centralize the control of every device."
"The product is easy to use and easy to integrate."
"Management can be carried out from a central point."
"The feature I like most, is the product activity."
"It’s reliable."
"The actual wireless access points themselves are very powerful."
"One of the best features of Ruckus Wireless WAN that customers are interested in is the adaptive antenna called BeamFlex. Ruckus Wireless WAN also has the best management platform, and even if there are thousands of users of the solution, it's very easy to manage on Ruckus Wireless WAN. It can also support third-party equipment. It's an all-in-one solution and it has IoT and secure access capabilities. Upgrading the network to Ruckus Wireless WAN is also easy."
"The analytic solution is good and should be improving further."
"We found the technical support to be helpful."
"It's highly scalable as long as the licenses are in place. You can expand it easily."
"We use things like VLAN and all the multibeam features that are built in, but at the end of the day, the most important thing for us is to get a good signal and site-wide coverage."
"What most of my clients are telling me is the price is a problem."
"There is a huge downside because we need to remove and insert the SIM to get it working."
"The support could be faster and more responsive."
"We would like to see some improvement in the price for 5G models, as they are currently very expensive."
"I would like to see them make it smaller in the next release so that it has a smaller footprint for mobile clients."
"The engineering of the solution has some negative points, especially in terms of troubleshooting. It's difficult to troubleshoot when we have a problem. It's not like other products like Cisco or Palo Alto which make troubleshooting much easier."
"The solution would be a lot better if it was a little bit more intuitive. Additionally, the help menu would be a lot better if it was easier to identify the items that I was looking for. I find the graphical interface a little bit difficult to navigate. And I find the font that is used on the HTML interface not conducive to being able to be read in low light situations."
"Though Fortinet FortiExtender has some security features, the product could still be improved by adding features similar to those in FortiGuard, such as antivirus, intrusion, prevention, and detection, as well as web filtering features. The product is also not as user-friendly, so that's another area for improvement. In the FortiGate UTM solution of Fortinet, there's software-defined or SD-WAN, and in the next release of Fortinet FortiExtender, I'd like to see SD-WAN embedded in the product. Most of the communication in Fortinet FortiExtender is related to WAN and Edge, so having an SD-WAN function in the product would be useful for integrating and controlling WAN communication."
"The solution's AI offering and pricing could be improved."
"Pricing is an area for improvement. The devices are relatively expensive."
"The pricing, when compared to Ubiquiti, isn't competitive enough. If you want to have a Government or Public sector client they will ask why they should pay 200 euros if they can get something for 40 euros."
"I would like to see the billing system improved by adding a billing system integration."
"So far, I find Ruckus Wireless WAN okay in terms of the technology and existing business network, but licensing could be more flexible, especially the IoT license that was changed to adapt to the IoT Controller and sensor subscription. The previous licensing method for Ruckus Wireless WAN was better. In my opinion, it wasn't a good decision to change it because the customer prefers the previous licensing over the current licensing. It's not only about the money in terms of licensing, but also about flexibility. The latest license change isn't as flexible. I also found the cloud solution not partner-friendly, so that could also be improved. Another area for improvement in Ruckus Wireless WAN is answering partner requests because currently, it doesn't seem easy for them. What I'd like to see in the next release of the solution is the AP having its MQTT forwarder. Ruckus Wireless WAN AP supports IoT modules now and to use the IoT modules, you need all IoT data to pass through the IoT Controller. If I could forward that IoT data directly to my environment, similar to what you can do with other solutions, that would be great."
"Ruckus Wireless WAN needs to improve its pricing."
"The initial setup is complex."
"I would like to have a better built-in reporting feature."
Fortinet FortiExtender is ranked 6th in Wireless WAN with 8 reviews while Ruckus Wireless WAN is ranked 2nd in Wireless WAN with 45 reviews. Fortinet FortiExtender is rated 8.2, while Ruckus Wireless WAN is rated 8.2. The top reviewer of Fortinet FortiExtender writes "Seamless with excellent integration capabilities and flexibility". On the other hand, the top reviewer of Ruckus Wireless WAN writes " Offers robust outdoor connectivity, but signal strength and support need improvement". Fortinet FortiExtender is most compared with Cisco Wireless WAN, whereas Ruckus Wireless WAN is most compared with Ubiquiti Wireless and Cambium Networks Wireless WAN. See our Fortinet FortiExtender vs. Ruckus Wireless WAN report.
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