We performed a comparison between Fortinet FortiMail and Trend Micro ScanMail based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Cisco, TitanHQ and others in Email Security."Microsoft Defender for Office 365 has improved my organization's security. It makes it easier to manage the infrastructure without the help of third-party applications."
"It also gives me good visibility because, with Defender, I'm using a Microsoft product to defend Microsoft products. The integration was really seamless and I have wide visibility because it picks up almost everything. Literally, I can see almost every activity that happens, from the e-mail to the workstation itself."
"The product is not resource-intensive."
"Defender is a SaaS platform, so it offers more flexibility. Managing the permissions is easier. The solution's automated detection and response features are scalable."
"Defender for Office 365 has helped eliminate having to look at multiple dashboards and that is the aspect I like most about it. It is simpler, effective, and convenient. The users like the process efficiency."
"Safe attachments, safe links, policies, and the ability to protect from zero-day threats are the most valuable features."
"The email protection is excellent, especially in terms of anti-phishing policies."
"The benefit that stands out to me is the ability for multiple individuals to collaborate simultaneously within the same document. Additionally, there is the option to save the document directly in the integrated OneDrive or SharePoint."
"I am satisfied with both the scalability and the stability of this solution."
"The anti-spam features are valuable."
"FortiMail is extremely flexible and very easy to learn. Compared to other email security products that we've tried, it is mainly the ease of configuration that makes FortiMail valuable to us."
"The antiphishing capabilities are very good."
"The most valuable feature of the solution is its interface, allowing users to get around the solution easily. The integration capabilities in the solution are also very easy."
"The solution has a user-friendly interface. It is easy to deploy and handle. You can easily troubleshoot the issues of the solution."
"After implementing FortiMail, the spam, and malicious emails we receive have significantly reduced, making it much simpler to manage."
"It has a very high level of security through special licensing with solutions like FortiGuard, sandboxing solutions in the cloud, and URL rewriting solutions."
"The analysis part is good."
"What I like the most about Trend Micro ScanMail is its easiness."
"It does the job. Even when our clients have a very high rate of emails per second, there has been no problem."
"I like that Trend Micro ScanMail is very effective and quite strong."
"Its integration with mail platforms is valuable."
"In one of the reports I can get the exact place where a vulnerable file resides. But for that, I need to explicitly go into the device and check. If they could include that file part in the report, without my having to go to the device itself, that would help."
"About eight months ago, we started to measure the quantity of phishing and spam that we have been receiving, and it has been increasing a lot. That means that protection for our email is not as good as we were expecting."
"We are always looking for others tools to increase automation on tasks. There can be better integration with other solutions, such as PowerPoint and email."
"The only thing they should improve is the licensing model. They should stop changing it. A year ago, the five features I mentioned were included in one product. Now, three of them are bundled into one product, and you have to pay extra for the other two. I don't mind paying extra, but I don't want them to change it every year or every six months. I need to know what I'm looking at and not worry about it next year."
"Microsoft wants its well-paying customers to finish testing some of its half-baked products, find bugs, and report bugs back to Microsoft's team, which is a little frustrating for those who have to manage it and roll it up to thousands of people across the organization."
"Microsoft security solutions work as expected. They are constantly updating the solutions to make them better. At the same time, the changes can impact a customer's environment, and we need to adjust settings. Sometimes we aren't aware of the changes, and nothing is pushed from the backend automatically."
"There's room for improvement regarding the time frame for retrieving emails."
"Microsoft sometimes has downtime, and we'll get several incidents coming in back to back. We have a huge backlog of notifications, many of which may be false positives. However, there might be serious alerts, so we can't risk dismissing all of them at once."
"An additional feature that could be added is a pop-up screen notifying you that an email has been blocked, without having to double click on it to take you there it could provide you with a summary explaining why it was on hold or why was it spam when you hover over it with your cursor."
"It would be nice if we could manage the solution from the cloud so I could handle things off-site if necessary."
"A room for improvement in Fortinet FortiMail is that it only has a hardware version. I also didn't find the solution scalable, so that's another area for improvement."
"The product's cybersecurity features could be better."
"Fortinet FortiMail's technical support team has shortcomings and needs improvement."
"I need a stable update in the product that stays for a long time instead of having to deal with frequent updates."
"In the Latin America market, some spam messages use Portuguese language. Some clearly spam messages would be better identified by the anti-spam if not for the language."
"The web console management interface could be improved."
"ScanMail was one of the best solutions a few years ago, but it is no longer the best solution because of its old-fashioned management console. Customers associate it with something that is old because there is no change in the management console. It has old icons, and it is not fresh enough. It is also not easy to use or play with. The report engine is also old-fashioned. Customers want something easier, quicker, and cleaner."
"The sandboxing part can be improved."
"Its user interface is pretty old-fashioned, and sometimes, it's hard to find the features that you are looking for. The user interface definitely needs some improvement."
"The weaknesses of Trend Micro ScanMail are that it doesn't fully protect ad-based web access and lacks proper security for Outlook, iOS, and web browser access."
"The price could be better. I think it's pretty good compared to other solutions as far as the features are concerned. It basically covers most of the stuff which we require for email security. But it would be better if they made it a little cheaper and more cost-effective. That would make it easier for us to sell it."
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Fortinet FortiMail is ranked 5th in Email Security with 57 reviews while Trend Micro ScanMail is ranked 29th in Anti-Malware Tools with 5 reviews. Fortinet FortiMail is rated 8.6, while Trend Micro ScanMail is rated 6.6. The top reviewer of Fortinet FortiMail writes "Good GUI and configuring security policies is easy but the pricing needs improvement". On the other hand, the top reviewer of Trend Micro ScanMail writes "Simple to use but lacks security in certain areas". Fortinet FortiMail is most compared with Cisco Secure Email, Microsoft Exchange Online Protection (EOP), Barracuda Email Security Gateway, Proofpoint Email Protection and Fortinet FortiMail Cloud, whereas Trend Micro ScanMail is most compared with Microsoft Exchange Online Protection (EOP), Trend Micro Email Security, Microsoft Defender for Endpoint and CrowdStrike Falcon.
We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.