We performed a comparison between Fortra's Powertech Identity & Access Manager and OneLogin by One Identity based on real PeerSpot user reviews.
Find out what your peers are saying about CyberArk, Delinea, BeyondTrust and others in Privileged Access Management (PAM)."HelpSystems Powertech's feature that I have found most valuable is its flexibility. It is able to be extended. A lot of the products these days, especially the ones on the cloud, are limited and can't handle all the use cases. Often there is not even a way to customize the application to meet uncommon use cases and HelpSystems provides an infrastructure that lends itself to the ability to be customized."
"Documentation."
"Simplicity is the most valuable part of OneLogin."
"When it comes to access management, the solution's single pane of glass is extremely important. The single pane of glass for access management enables collaborative work between IT and security. We have access to certain applications that require device trust. Based on the role, we can access those applications through OneLogin Desktop."
"OneLogin is efficient."
"One aspect I particularly appreciate is their exceptional customer support whenever I've needed assistance."
"The solution allows the user to search logs based on a specific time."
"It's super useful to have a single pane of glass when it comes to access management."
"The most valuable feature is the ease with which we can manage the sign-on feature."
"In terms of what could be improved, I would say the support of the product. It's hard to get support for it. I think this is emblematic of the fact that they don't have a lot of employees who have long-term experience with it."
"To offboard, you have to manually click on this checklist, each of the checkmarks. It would actually be really nice if, for offboarding someone, you just click "offboard" and it automatically runs a script to do that."
"I'd like OneLogin to have a customization section that displays the company's offerings, categorized by different topics."
"We've been experiencing some pain points since the acquisition. For example, there have been some outages we didn't see previously, which are a big topic with my executive team. You have hundreds of applications relying on this service for login. If the service is unavailable, nobody can log into these applications."
"The solution keeps going down for many hours, which impacts the entire company. You can't access any applications. OneLogin Desktop has a huge problem where it locks your computers and you need to reset the whole computer, which is pretty insane."
"In terms of managing the users on a large scale, it would be easier if they had some kind of user management portal."
"More off-hour support."
"This product doesn't necessarily provide us with all of the functionality that we need, such as being able to share passwords with external users."
"I would like better reporting from SmartFactor Authentication when a user is not able to sign in due to a new location, new IP, new device, et cetera."
Earn 20 points
Fortra's Powertech Identity & Access Manager is ranked 38th in Privileged Access Management (PAM) while OneLogin by One Identity is ranked 8th in Identity and Access Management as a Service (IDaaS) (IAMaaS) with 16 reviews. Fortra's Powertech Identity & Access Manager is rated 5.0, while OneLogin by One Identity is rated 8.6. The top reviewer of Fortra's Powertech Identity & Access Manager writes "Inexperienced support for old product, but good flexibility for use case customization". On the other hand, the top reviewer of OneLogin by One Identity writes "Integrated well and had a single pane of glass, but downtime and pricing were issues for us". Fortra's Powertech Identity & Access Manager is most compared with , whereas OneLogin by One Identity is most compared with Auth0, Microsoft Entra ID, Okta Workforce Identity, LastPass and One Identity Manager.
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