We compared GitLab and Tekton based on our user's reviews in several parameters.
Users find GitLab to offer competitive pricing, flexible licensing options, and positive ROI, with room for improvement in user interface, speed, and performance. They appreciate robust version control features and strong customer support. On the other hand, Tekton is praised for its ease of use, reliable customer service, and seamless integration, with users highlighting the customizable features and positive impact on productivity and efficiency. Both tools have varying feedback on the time required for deployment and setup, showing differences in user experiences.
Features: GitLab stands out with its robust version control capabilities, comprehensive issue tracking system, and seamless collaboration tools. On the other hand, Tekton excels in its ease of use, extensive customization options, and great reliability.
Pricing and ROI: In terms of setup cost, users find both GitLab and Tekton to be easy and straightforward. GitLab offers flexible licensing options for individuals and businesses, while Tekton users have not expressed any difficulties or dissatisfaction with licensing., The ROI for GitLab has been positively rewarding, providing users with valuable investment for their projects. Tekton has also shown positive ROI, improving productivity, efficiency, accuracy, cost savings, and customer satisfaction. Users appreciate its versatility and ease of use.
Room for Improvement: Some areas for improvement in the GitLab product include its user interface and navigation, performance and speed for larger projects, project management features, and the code review process. Meanwhile, users of Tekton expressed the need for improvements in certain aspects of the product.
Deployment and customer support: The user reviews for GitLab and Tekton differ in terms of how they define and separate the deployment and setup phases. Some users see them as separate phases, while others consider them as the same period., In terms of customer service and support, GitLab's product is highly praised for its prompt assistance, effective troubleshooting, and helpful guidance. They are known for going above and beyond to resolve issues and have a strong community. On the other hand, Tekton's customer service is also highly praised for its promptness, helpfulness, reliability, and efficiency. Both products ensure a positive experience for customers.
The summary above is based on 53 interviews we conducted recently with GitLab and Tekton users. To access the review's full transcripts, download our report.
"Git hosting has an integration with ACD which is why we liked this solution in the first place."
"I like GitLab from the CI/CD perspective. It is much easier to set up CI/CD and then integrate with other tools."
"This product is always evolving, and they listen to the customers."
"We like that we can create branches and then the branches can be reviewed and you can mesh those branches back. You can independently work with your own branch, you don't need to really control the core of other people."
"GitLab offers a good interface for doing code reviews between two colleagues."
"The solution is stable."
"The initial setup of GitLab is pretty simple, with no complications."
"GitLab is a solution for source code management, container registry, pipelines, testing, and deployment."
"Tekton is an orchestrator. It provides seamless integration for our pipelines. It offers robust support for executing tasks within the pipeline, allowing us to set up and run pipelines quickly."
"Its seamless integration with Kubernetes, being built on top of it and utilizing Custom Resource Definitions, ensures a smooth experience within Kubernetes environments exclusively."
"Tekton is serverless and runs on OpenShift, and we leverage Tekton to take full advantage of the Kubernetes features such as running and scaling the solution in PaaS."
"This solution could be improved by adding modifications such as slack notifications."
"I would like to see static analysis also embedded in GitLab. That would also help us. If there's something that it does internally by GitLab and then that is already tied up with your pipeline and then it can tell you that you're coding is good or your code is not great. Based on that, it would pass or fail. That should be streamlined. I would think that would help to a greater extent, in terms of having one solution rather than depending on multiple vendors."
"The solution should again offer an on-premises deployment option."
"GitLab can improve the integration with third-party applications. It could be made easier. Additionally, having API control from my application could be helpful."
"I would like more Agile features in the Premium version. The Premium version should have all Agile features that exist in the Ultimate version. IBM AOM has a complete Agile implementation, but in GitLab, you only have these features if you buy the Ultimate version. It would be good if we can use these in the Premium version."
"I would like to see security increased in the future. A secure environment is very important."
"The user interface could be more user-friendly. We do most of our operations through the website interface but it could be better."
"The initial setup was quite challenging because it takes some time to understand how to pull out or push the code."
"Configuring Tekton requires a deep understanding of Kubernetes, which can be difficult for developers."
"There might be occasional issues with storage or cluster-level logging, which can affect production."
"It tends to occupy a significant amount of disk space on the node, which could potentially pose challenges."
GitLab is ranked 1st in Build Automation with 70 reviews while Tekton is ranked 4th in Build Automation with 3 reviews. GitLab is rated 8.6, while Tekton is rated 6.4. The top reviewer of GitLab writes "Powerful, mature, and easy to set up and manage". On the other hand, the top reviewer of Tekton writes "Provides seamless integration for pipelines, allowing easy setup and execution of tasks but working with YAML files in Tekton can be challenging to modify ". GitLab is most compared with Microsoft Azure DevOps, Bamboo, SonarQube, AWS CodePipeline and TeamCity, whereas Tekton is most compared with GitHub Actions, Travis CI, Harness, Jenkins and CircleCI. See our GitLab vs. Tekton report.
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