We compared Microsoft Azure and Google App Engine based on our user's reviews in several parameters.
In summary, Microsoft Azure is praised for its scalability, reliability, customer service, pricing, and return on investment. On the other hand, Google App Engine is appreciated for its scalability, easy deployment process, infrastructure, customer service, pricing, and return on investment. The main difference lies in Azure's extensive range of services and flexibility, while App Engine could benefit from improvements in scalability and performance optimization.
Features: Microsoft Azure is highly praised for its scalability, versatility, reliability, and extensive range of services. In contrast, Google App Engine stands out for its easy deployment process, strong infrastructure, automatic scaling, and efficient datastore. It also seamlessly integrates with other Google services.
Pricing and ROI: The setup cost for Microsoft Azure is praised for its ease and simplicity, according to user feedback. Users find the licensing terms flexible and varied. On the other hand, Google App Engine has minimal and straightforward setup cost, making implementation easy. Its pricing is considered cost-effective and well-suited for users' needs., Microsoft Azure has been praised for its cost savings, improved efficiency, and scalability. It offers a diverse range of services and tools. On the other hand, Google App Engine is known for its positive ROI, increased efficiency, and seamless integration with other Google products. Users also reported time and resource savings.
Room for Improvement: Microsoft Azure users have provided feedback on areas that require improvement, while Google App Engine users have suggested enhancements in scalability, performance, resource allocation, latency issues, flexibility in configuration, and deployment options.
Deployment and customer support: Microsoft Azure users have provided varying feedback on the time required for deployment, setup, and implementation phases, with some mentioning a three-month deployment period and an additional week for setup. Other users mention a one-week timeframe for both deployment and setup. Careful evaluation of the context is crucial for accurately assessing implementation duration. Similarly, users of Google App Engine also reported different timeframes for deployment, setup, and implementation. Some mentioned three months for deployment and an extra week for setup, while others reported one week for both. Considering the specific context is essential to evaluate the duration of each phase accurately., In terms of customer service, Microsoft Azure receives positive feedback for its responsiveness and expertise. Users appreciate the prompt and helpful assistance in resolving technical issues, as well as the availability of comprehensive documentation. On the other hand, Google App Engine also has highly regarded customer service, with users appreciating the responsiveness, effectiveness, and reliability of the support team. They find the promptness in addressing queries and the knowledgeable guidance offered by customer service representatives to be satisfactory.
The summary above is based on 27 interviews we conducted recently with Microsoft Azure and Google App Engine users. To access the review's full transcripts, download our report.
"The solution is serverless, so we don't have to operate it."
"Google App Engine's most valuable feature is self-management. You do not have to manage the infrastructure underneath where all the functions are happening, such as load balancing deployment and version management, they are managed by the system itself."
"Administering App Engine is simple; it has intuitive UIs and a very scalable app engine."
"The initial setup is okay. It's not too complex. Deployment took about one day."
"It is simple to use. It is much simpler than AWS. It is also very powerful."
"The product's setup and deployment phases are easy."
"I've found that all of the features are valuable, especially the shared drive and the ability for multiple people to use their documents at the same time."
"Seurity features - unauthorized individuals are unable to access certain applications."
"It is stable and scalable. It is useful for many applications and services, such as SharePoint, Microsoft Teams, and OneDrive."
"The most valuable features of this solution are the value for money and flexibility."
"There are many different components such as SaaS, PaaS, and API so every month they are releasing a few hundred new features."
"We like that you sign in only once and that grants access to all of the Microsft applications, as well as others such as ServiceNow and SAP Concur."
"The stability has been excellent."
"It is easy to use and flexible."
"The product has been quite stable."
"I know there have been a lot of improvements and a lot of new services lately. I'm really not aware of all of them."
"The documentation and community are lacking for this product."
"Difficult to assess how pricing is managed."
"I am limited to sending a photo to five people. I want to be able to send a photo to many people, not just five."
"The support for the Indian region is not as good as compared to the support that is offered to the regions in Europe."
"I would like a simpler deployment tool on laptops. It is a bit complicated at the moment. We know how to do it, but it could be easier to deploy it on laptops."
"The only concern is that there is a number of the offerings which are built on their own proprietary technologies. With some of the offerings in Google Cloud, it's difficult to have a path to migrate to other cloud providers."
"The product's price is an area of concern where improvements are required."
"I think there's still a lot that can be done with Google Meet and the video conferencing part of it. It could be more dynamic in terms of what can be done with it."
"Microsoft Azure is so complicated inside. If you should do something internally, if you have to configure something, the opinion about Azure is that it is a little complicated inside. That's why the end users and clients are looking for help and why we help them configure and do anything inside of Azure. That is why we offer other tools to optimize the Azure environment."
"The deployment was quite complex."
"It would be nice if there was an on-premises version of the solution, and it wasn't just cloud-based."
"It would be advantageous if the dashboard had more clarity, in terms of the visibility that it provides."
"There are always new features to add in terms of additional indicators, improving the looks of the dashboard and stuff. There are some dashboards that are not attractive, we are looking to make them fancier and nice-looking."
"Quite an expensive solution."
"The management portal can be confusing sometimes. We have difficulty navigating the menus because the terminology is unclear, especially when referring to the content or actionable items."
"The interface for configuring the environment is not very intuitive. Certain things are at different places, and it is not easy to navigate. They should have a more transparent licensing model. Currently, Microsoft's licensing is a bit clunky, and it keeps changing depending on the type of subscription you have. Different features are included, and sometimes, it is very hard to figure out the right licensing. So, the commercial aspect of the licensing can be improved, and they can make it easier to understand all the features that are included."
Google App Engine is ranked 11th in PaaS Clouds with 23 reviews while Microsoft Azure is ranked 1st in PaaS Clouds with 299 reviews. Google App Engine is rated 8.2, while Microsoft Azure is rated 8.4. The top reviewer of Google App Engine writes "Simplifies app development process for businesses". On the other hand, the top reviewer of Microsoft Azure writes "Promotes clear, logical structures preventing impractical configurations and offers seamless integration ". Google App Engine is most compared with Amazon AWS, Heroku, IBM Cloud Private, IBM Public Cloud and Pivotal Cloud Foundry, whereas Microsoft Azure is most compared with Google Firebase, Amazon AWS, Oracle Cloud Infrastructure (OCI), Pivotal Cloud Foundry and Salesforce Platform. See our Google App Engine vs. Microsoft Azure report.
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