We performed a comparison between Heroku and Salesforce Platform based on real PeerSpot user reviews.
Find out in this report how the two PaaS Clouds solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like the tool's scalability, CLI, and dashboards."
"Thanks to Heroku, we don't need to do as much direct management in AWS."
"What I found most valuable about this solution is that it's easy to use and integrate with GitHub actions."
"It is easy to deploy applications, and we don't need to bother about software updates on the server. We don't need to bother about machines, servers, and hardware. We only need to care about the system and functionality that we need or want to develop. They take care of everything else. It provides high availability. It is a pretty good solution that provides everything that we need. It has everything that we need to run our applications. We have many different applications, and we generate three million bills for a company in Brazil. We see more than a billion requests per day in another application. Everything works just fine, and it is very good."
"The platform is very Node.js-friendly, which is something that is important to us."
"We use Heroku to run generic data. We also use it for our customer development environment. It helps us to build and test websites."
"One of the best things about Heroku is that it is very easy and straightforward to deploy an application."
"The solution's most valuable feature is the auto maintenance of databases."
"The solution's stability is fine. There are no issues with Salesforce's stability."
"Intuitive to work with and the overall fundamental of the platform is very strong."
"The presentation is clear and easy to comprehend."
"Salesforce is a phenomenal application. It's very diverse."
"We like that the technology is very agile and flexible in the sense that there's a large partner ecosystem within Salesforce Platform. This enables us to choose from many different partners with different advantages, and all of it can be done in a plug-and-play kind of way."
"The keyword search helps me in finding stuff quickly. So, I don't have to click around a lot."
"I like using the reports feature, but also the fact that we are able to have a smooth process when it comes to leads and opportunities."
"It has definitely improved how we function."
"I improved the application performance by monitoring and adjusting the cleaner configuration to help set better lightweight limits on containers that run the app instances."
"Their support is good, but they can improve their response time."
"They could flesh out some of their analytics a little more."
"We don't find the pipelines intuitive. The user experience could be better. Having to set up multiple apps, then a pipeline, seems like an overkill on the amount of work to do."
"Heroku should increase its slug size limits."
"We would like to be notified when something goes wrong in the process. When something is not working, we should get an alert."
"We have to do daily restarts of some processes, which is annoying, and the support for custom CI could be better."
"I think this solution would be improved if free demos were available indefinitely."
"We have a lot of strategic accounts and large accounts that are tied with all the growth and acquisitions across North America, being able to tag parent-child accounts in an easier fashion would be better. This is the biggest pain point is associating parent to child and being able to align and manage it better. Overall a better parent-child relationship between accounts would be a benefit."
"In Salesforce, every customer is unique and it's not possible to bundle them together effectively if they are from the same company or move companies, et cetera."
"When it switched to lightning, it threw me for a loop. When they changed the look and feel, I had a hard time finding things and doing what I used to do."
"The general reports could be made easier in the Salesforce Platform. Generating needs extensive training to know the exact structure of the design. Whenever you search for something you need to know what are the exact fields that you need to view. It's not an easy process to learn."
"I think the interface should be enhanced and more user-friendly."
"Areas of improvement can be around Engagement of Customers feature and approvals of transactional records."
"The reporting for Salesforce could be approved. It is a manual process and it would be useful to have a guide or videos on how to generate reports or any other cool things that you could do with the platform."
"It would be better if they can add more from the pricing and functionality perspective. It is very expensive. I would be more than happy if they drop the prices. From the licensing perspective, if they can add more functionality, I would be more than happy."
Heroku is ranked 13th in PaaS Clouds with 28 reviews while Salesforce Platform is ranked 8th in PaaS Clouds with 81 reviews. Heroku is rated 8.4, while Salesforce Platform is rated 8.2. The top reviewer of Heroku writes "Used for server deployment and provides auto maintenance of databases". On the other hand, the top reviewer of Salesforce Platform writes "Reliable with good reporting and custom dashboards". Heroku is most compared with Microsoft Azure, Google Cloud, Google App Engine, OpenShift and AWS Fargate, whereas Salesforce Platform is most compared with Microsoft Power Apps, Oracle Application Express (APEX), Microsoft Azure, Appian and ServiceNow. See our Heroku vs. Salesforce Platform report.
See our list of best PaaS Clouds vendors.
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