We performed a comparison between IBM SevOne Network Performance Management (NPM) and ThousandEyes based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The single dashboard is a valuable feature."
"One of the solution's biggest strengths is its capacity management performance, with out-of-the-box reports through NMS, as well as its ability to collect NetFlow-related data from devices. The collection of network performance and flow data is important because we have many critical business applications."
"The automation feature is good because if your CMDB is OK and it is already in sync, then the automation part is good to go."
"The feature that I have found most valuable is the scale-up and scale-down. The scale-up is an operation where the CPU boosts-up and then the memory will boost-up. That works awesomely."
"SevOne provides support for all universal connectors. They internally work with other data sources to get features implemented. We have an SD-WAN implementation and use other app data to monitor performance. If you pull that data into one centralized location, that is very useful for management."
"The modules and the performance management reports that come with data insights are two of the most valuable features. I also find the reports for Wi-Fi, Netflow, LAN, and WAN for monitoring to be very good."
"Its ability to monitor practically any type of network device via SNMP is most valuable. This is the main functionality that we're using. If a network device exposes a metric, such as interface utilization, SevOne will monitor it for us."
"The network data collection has been very flexible for us. It's been thorough in areas that were lacking. They have a team that I've worked with to add other pieces to it. So if it's missing something out of the box, they work with me to add it. I was able to collect that data. It's not perfect, but it's pretty thorough."
"The most valuable feature as of late has been the API integration with ServiceNow."
"The company provides excellent service."
"ThousandEyes gives companies better visibility."
"The authentication overall - including to the VPN and LAN - is excellent."
"From our perspective, ThousandEyes stands out as an invaluable tool because of its deep and extensive capabilities."
"The solution is very easy to use."
"The solution's initial setup process was straightforward...In terms of ROI, the solution is worth the money."
"The most valuable features are integration and ease of use."
"It's fairly easy to set up."
"The Wi-Fi side needs improvement."
"The technical support needs improvement."
"I would like to see live maps as an added feature. Also, build modules on AI and EML to provide better data insights that would proactively tell us what we should be looking after."
"User-friendly, multi-tenancy."
"One area that requires a little bit of improvement is the topology of visualization and being able to map out connections, end-to-end. It's able to do that, but it's not as impressive as we would like it to be. We would like to understand the different interface types and the connection points better, through the visualization. Heatmaps also need further development."
"Some similar solutions offer end-to-end visibility."
"The user management features need to be improved. It would be nice if we had more granular control, or layers of control, out of the box."
"I'm not really sure if this was the software's fault or a server issue, but a couple of years back the disks were failing on our SevOne physical server every month and the server would go down. The secondary server took over from the primary until the disk issue was resolved. That was annoying."
"The one area with room for improvement is probably administration. They added data insights to make a better user experience, but I'd like to see some improvements in the way the system's administered."
"We previously have had discussions on some reporting enhancements. So, we raised a feature request, which was delivered from SevOne."
"It would be nice if the solution covered other areas like server monitoring."
"The tool does not provide features for application-level monitoring."
"Once I fully use the tool 100%, I'm sure I would have something to critique, however, for now, I'm happy with it."
"I would like the product to offer more agility."
"ThousandEyes could improve the dashboards by adding more features."
"It's an expensive solution."
"The guest portal is hard to use."
"They only offer synthetic requests."
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IBM SevOne Network Performance Management (NPM) is ranked 41st in Network Monitoring Software with 53 reviews while ThousandEyes is ranked 12th in Network Monitoring Software with 11 reviews. IBM SevOne Network Performance Management (NPM) is rated 8.4, while ThousandEyes is rated 8.4. The top reviewer of IBM SevOne Network Performance Management (NPM) writes "We can get a new vendor certified and monitored in our system significantly faster than before". On the other hand, the top reviewer of ThousandEyes writes "Reliable. simple to set up, and offers fast monitoring capabilities". IBM SevOne Network Performance Management (NPM) is most compared with Instana Infrastructure Monitoring, LogicMonitor, SolarWinds Network Device Monitor, Splunk Enterprise Security and NetBrain, whereas ThousandEyes is most compared with Cisco Secure Network Analytics, Accedian Skylight, Dynatrace, SolarWinds NPM and AppDynamics. See our IBM SevOne Network Performance Management (NPM) vs. ThousandEyes report.
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