We performed a comparison between IBM Tivoli Business Service Manager and OPS/MVS Automation Intelligence based on real PeerSpot user reviews.
Find out in this report how the two Event Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"The most valuable feature of this solution is the efficiency."
"It's a very stable product. I very much like the SSM stuff in it. The rules engine, it's awesome."
"The service has been wonderful. I like the people that I have had to deal with. The process is very straightforward. I call or use the website."
"It reduces the number of repetitive motions required by a human to respond to the system."
"The documentation is simple, easy to follow, and use. A limited, first-time systems programmer can do it, in that it is out-of-the-box almost functional."
"I can and interrupt what's going on, bring a job down if I need to, and bring it back up."
"OPS/REXX is valuable because it allows us almost unlimited flexibility in automating our system."
"It allows us to respond faster to issues. If there are issues that come out, we're able to capture a message and alert somebody about it."
"Because we can define complex commands, the training of new operators is quicker. We can also put checks in place, that will prevent user errors."
"This application should be made easier to use because it usually needs training and it is not easy to operate."
"One thing that comes to mind is the MQ interface. The last time we tried to use it, it seemed a little clunky."
"It definitely needs more web-based interface, to be more mobile-open. More APIs, more open source to it."
"Scalability is zero. It cannot be scaled because of its age."
"The further expansion of the mainframe teamcenter interface. Also, the web services support is something that I am looking into."
"The interfaces to USS, CA UIM could be better. CA Common Services interfaces - namely Zdata Mover, Zmessage Service, Zdatacolletcor - are poorly documented."
"The GUI interface could be improved, but that is coming. They are working on that."
"It’s a complex product. The initial installation is easy, but implementing various functions is a constant process."
"The reason sometimes it is not stable, we do not have the expertise to write the script."
IBM Tivoli Business Service Manager is ranked 15th in Event Monitoring while OPS/MVS Automation Intelligence is ranked 14th in Event Monitoring. IBM Tivoli Business Service Manager is rated 7.6, while OPS/MVS Automation Intelligence is rated 9.4. The top reviewer of IBM Tivoli Business Service Manager writes "The most valuable feature for my team is the ability to taken event feeds from all/any source tool and put them in a single pane of glass. It's being replaced for our work by another Tivoli tool". On the other hand, the top reviewer of OPS/MVS Automation Intelligence writes "The ability to use command rules is great when our operators have repetitive tasks, but we'd like to automate off of different highlighted messages without actually knowing what the message is". IBM Tivoli Business Service Manager is most compared with , whereas OPS/MVS Automation Intelligence is most compared with BMC MainView, BMC TrueSight Operations Management, IBM Tivoli OMEGAMON and SCOM. See our IBM Tivoli Business Service Manager vs. OPS/MVS Automation Intelligence report.
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We monitor all Event Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
