We performed a comparison between IFS Cloud Platform and Infor LN based on real PeerSpot user reviews.
Find out in this report how the two ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We could quickly understand what was going on and what the customer wanted to do."
"The main reason for the ERP project was to bring together our fourteen sites, which had until then worked in separate silos."
"The best feature is the maintenance module, which is essentially an industry-specific workflow designed with a manufacturing module as per industry standards. It's very precise and specific without having complex functionalities. It's straightforward. Field Service Management is definitely a wonderful product that IFS has developed because it caters to field services. The energy and utility sectors can answer their business needs using the software."
"The most valuable features of IFS Applications in the latest version are the new user Arena interface. It's from Apps 9, but it brings more flexibility in usage, especially around different devices, such as mobile usage, which doesn't restrict you from using a computer. We are it for the HR side, and it's proving quite good. It has a new modern feel to it similar to a standard cloud application which enhances the user experience."
"The most valuable features of IFS Applications are their intuitiveness and ease of use. The navigations are also straightforward, which makes it easy to train users. The feedback I always receive is that it is very user-friendly."
"Having a young talented programmer, during the six years of use, we were able to save around 75 000 EUR preparing simple modifications using customization rather than ordering them in IFS / Partner."
"The workflow of the solution is very good."
"The most valuable feature is the distribution module."
"LN is definitely a stable product. It's number one on Gartner's four quadrants."
"It has strong sales, purchase, warehousing, and logistics order management."
"I would say that it is typically used by large-scale manufacturing industries, especially in discrete manufacturing, and it has proven to work brilliantly."
"The best feature of this solution is it comes as a complete bundle. The solution has effective project, document, and application management. Additionally, the collaboration is fantastic, it is well integrated, and can be customized."
"Our clients appreciate the financial part of the solution, which is usually very complex. The Spanish localization is also very good."
"The most valuable features are manufacturing, and manufacturing costing modules. These are all powerful features of Infor LN."
"It's fast, predicts well, and is basically the best tool in the market for the automotive industry and network planning projects."
"The best thing about Infor LN is that you can use it for inter-company business and for international businesses, especially by mid-sized and big companies."
"IFS uses Crystal Report mostly, which isn't too user-friendly. Developing reports isn't easy and requires a lot of dev time. Since SAP bought it, Crystal Report has become more complicated to use on IFS. You have a dashboard for reporting that is good, but it's incomplete. Most of our clients use Power BI or some additional tooling for BI."
"Aspects of HR and payroll could be better."
"The support provided by IFS Applications has room for improvement. I'm based in Poland, and when my company had an issue, finding people from IFS to give my company the support it needed was difficult."
"Technical support could be improved."
"The integration is a bit complex, and post-implementation support services need to be improved. They have a service center based out of Sri Lanka. The support aspect is good, but the response time is a little slower than we anticipated. In the next release, it would be better if Warehouse Management could be improvised. They have a product line that's a data warehouse management system, but it's still premature and requires a bit of enhancement."
"An area for improvement would be transactions, which can be tedious to complete as the process is very complex."
"The solution needs to improve its documentation and user-friendliness."
"It would be ideal if, in the future, the product could incorporate IoT and blockchain elements. We'd like to explore more of these types of features going forward."
"One area that could be improved in Omada Access Points is team communication."
"The user interface needs to be improved."
"From a technical perspective, LN needs to work on customization and integration. It's fairly expensive for many clients to migrate from a customized private solution to the cloud. Infor needs to improve the cloud solution to make the migration from the on-prem customized solution faster and smoother. Otherwise, many clients will find it difficult or expensive to do."
"While Infor LN incorporates the latest business processes and functions, there is always room for improvement as the business grows. In the new normal, it could stand to incorporate quite a few automation processes like the RPA and utilize machine learning in the Internet of Things."
"Regarding areas for improvement within the solution, I would say that the solution's asset management and quality management need attention."
"The finance model within this solution does not have very strong reporting functionality, which I would like to see improved."
"Infor LN has customer support in India, but service could be improved. So, basically, they prioritize agreements, and the number of tickets closed within a certain timeframe, not necessarily the quality or resolution of the tickets themselves. They just open and close them, sometimes without even understanding the issue. That's the biggest problem."
"When you have a bug in the system, you get some kind of alert. They should explain those alerts more."
IFS Cloud Platform is ranked 9th in ERP with 29 reviews while Infor LN is ranked 8th in ERP with 25 reviews. IFS Cloud Platform is rated 7.8, while Infor LN is rated 8.2. The top reviewer of IFS Cloud Platform writes "Robust, customizable, and modern". On the other hand, the top reviewer of Infor LN writes "A flexible ERP with the best project module and excellent support". IFS Cloud Platform is most compared with SAP ERP, SAP S/4HANA, Oracle E-Business Suite, Microsoft Dynamics 365 Business Central and AWS License Manager, whereas Infor LN is most compared with SAP ERP, Infor M3, Infor LX, Infor CloudSuite and Infor VISUAL. See our IFS Cloud Platform vs. Infor LN report.
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