Informatica MDM vs Oracle Customer Hub comparison

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Informatica Logo
5,387 views|3,798 comparisons
94% willing to recommend
Oracle Logo
4 views|3 comparisons
66% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Informatica MDM and Oracle Customer Hub based on real PeerSpot user reviews.

Find out what your peers are saying about Informatica, TIBCO, Reltio and others in Cloud Master Data Management (MDM) Solutions.
To learn more, read our detailed Cloud Master Data Management (MDM) Solutions Report (Updated: June 2024).
772,679 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The solution's most valuable features are its data quality, match-merge engine, and CLAIRE AI engine, which helps with AI automation.""Informatica MDM stands out as a tool that can give you the flexibility needed for doing channel-specific data quality or business validation.""The fuzzy matching capability is a great feature.""I think the integration feature is probably one of the key features in Informatica MDM...Stability-wise, I rate the solution a ten out of ten.""​The tool manually checks on applying business rules and helps to implement them.""The valuable feature is that we can automate the integration part...It is a stable solution.""The most valuable features of Informatica MDM are it is cloud-enabled and has all the elements that are supposed to have in terms of MDM as a solution. All the features that are there. It is very well-integrated with any of the SAP and non-SAP applications. It is quite user-friendly. The user experience that you receive in Informatica MDM is quite good.""Its data cleansing capabilities are very valuable. The match and merge and the audit trail functionalities are very good."

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"It provides a single source of truth for customer data."

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Cons
"The cost of Informatica MDM is expensive and has room for improvement.""Informatica MDM could improve the interdependency with integration. The solution sometimes becomes a bit difficult to change considering a lot of interdependency with the integration. There can be some improvement in the workflows and they can introduce more artificial intelligence.""The tool should provide a unified user interface to manage the data objects.""Compared to other tools in the market, Informatica MDM is costly.""I think everything related to the APIs and the manageability of the APIs in Informatica MDM are areas where improvements are required.""This is a costly solution. We have several customers who evaluate it but then look for other solutions because of the cost. At present, Informatica MDM comes as an on-premises or cloud-based solution. I would like to see them offer a SaaS-based MDM model. I think they are working on it.""They have too many diversified products. If you don't know Informatica, it's very confusing and feels very idiotic.""New machine learning could be added to Informatica MDM because the solution is outdated and is not moving with the current trends. The solution is good, but it definitely needs a lot of improvement and needs to speed up as per the market."

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"OCH has adequate functionality and performance to serve a group customer master."

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Pricing and Cost Advice
  • "it's expensive, but if you're looking for a stable solution, Informatica MDM is a good one to choose."
  • "It's pretty high for us. It's more on the higher side, like low to middle high."
  • "It is expensive. That's probably the biggest drawback. The business has heartache paying the license, but that's mainly because they don't realize what value it brings. The key thing about the MDM solution is that it is in the backend, and no one sees what it is actually doing. You don't know it is a problem until it is not there."
  • "Informatica MDM's pricetag should come down. They have to cut some costs."
  • "There is no doubt that it is very expensive, but the brand value comes at a cost. Other MDM solutions in the market that haven't proven themselves like Informatica are also pretty expensive. We need to understand that MDM itself is very expensive to implement. So, Informatica is also pretty expensive. I would rate it a two out of five for being pretty expensive."
  • "It's offers value for money. They're more competitive with respect to pricing and offerings."
  • "Informatica MDM recently changed its pricing model. It's usage-based but I don't have much insight into the current pricing."
  • "Informatica MDM's price could be lower."
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    Questions from the Community
    Top Answer:The solution's most valuable features are its data quality, match-merge engine, and CLAIRE AI engine, which helps with AI automation.
    Top Answer:Informatica MDM is an expensive solution. On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing nine and a half out of ten.
    Top Answer:Compared to other tools in the market, Informatica MDM is costly.
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    Ranking
    Views
    5,387
    Comparisons
    3,798
    Reviews
    23
    Average Words per Review
    530
    Rating
    7.9
    Views
    4
    Comparisons
    3
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Comparisons
    Also Known As
    Siperian, Customer 360
    CDH Customer Hub, Siebel Universal Customer Master, Siebel UCM
    Learn More
    Overview

    Informatica MDM solution delivers the market-leading foundation on which to build that trusted 360-degree view. Companies around the globe rely on Informatica MDM to give business users easy access to the data that drives their strategic decisions about cutting costs, increasing revenues, improving operations, reducing risk, and capitalizing on opportunities. As the industry’s only true end-to-end MDM solution, it incorporates data integration, data quality, data governance, business process management, and master data management on a single vendor-agnostic platform to ensure faster time-to-value.

    Oracle Customer Hub is a customer data integration (CDI) solution that enables organizations to centralize information from heterogeneous systems, creating a single view of customer information that can be leveraged across all functional departments and analytical systems.
    Sample Customers
    UPMC, Citrix
    Industrial Bank of Korea, Elsevier B.V., Posco, The Church Pension Group (CPG), Pella Corporation, Agilent, Zebra Technologies, Donaldson Company Inc.
    Top Industries
    REVIEWERS
    Computer Software Company21%
    Financial Services Firm17%
    Retailer8%
    Healthcare Company8%
    VISITORS READING REVIEWS
    Financial Services Firm15%
    Computer Software Company14%
    Manufacturing Company11%
    Energy/Utilities Company6%
    No Data Available
    Company Size
    REVIEWERS
    Small Business17%
    Midsize Enterprise6%
    Large Enterprise78%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise13%
    Large Enterprise70%
    No Data Available
    Buyer's Guide
    Cloud Master Data Management (MDM) Solutions
    June 2024
    Find out what your peers are saying about Informatica, TIBCO, Reltio and others in Cloud Master Data Management (MDM) Solutions. Updated: June 2024.
    772,679 professionals have used our research since 2012.

    Informatica MDM is ranked 1st in Cloud Master Data Management (MDM) Solutions with 45 reviews while Oracle Customer Hub is ranked 2nd in Customer Data Integration. Informatica MDM is rated 8.0, while Oracle Customer Hub is rated 6.0. The top reviewer of Informatica MDM writes "Optimize business processes while ensuring that users see a return on their investment from the use of the product". On the other hand, the top reviewer of Oracle Customer Hub writes "Its functionality and performance are adequate but it provides a single source of truth for customer data". Informatica MDM is most compared with Reltio Cloud, SAP Master Data Governance, Profisee, TIBCO EBX and IBM InfoSphere MDM, whereas Oracle Customer Hub is most compared with .

    We monitor all Cloud Master Data Management (MDM) Solutions reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.