We performed a comparison between Infraon IMS and Nagios XI based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The most valuable feature is alerting. We get email alerts when a link is down that tell us which device is having a problem."
"Their discovery is very quick and they have a CSV file upload mechanism that allows you to onboard five thousand devices a day."
"The backup, restore, and comparison features are all good."
"It is a stable product. After the initial configuration, you don't have to tweak it much. All systems of Everest IMS work perfectly."
"Our response time is within 30 minutes for any support. This solution provides alerts immediately, so we are within our SLA, giving efficiency to our support."
"The role-based dashboards provide data points and charts and topology diagrams in a single window. It's like a spider web, where the application, connectivity, and everything is defined for each user of those applications."
"We use the solution to automatically trigger processes to help us resolve issues. The whole IT process has been automated, such as trying to map all the users and the escalation process. So, if any issue happens, we get an SMS and WhatsApp of the report. If there is a critical issue this has to be sorted out, like the entire data center being down, then there is an alarm."
"The feature that I like the most and the best part is the customization."
"The most valuable feature of Nagios XI is customization. We can customize based on our requirements. We can do modifications and implement a lot of scripts. Additionally, it is easy to use."
"Nagios allows us to configure any device so that we can send pager alerts when people don't have access to emails. It also allows us to schedule downtime and maintenance."
"I can monitor a software made in-house to software of bigger companies."
"I can monitor a phone on a desk to very big servers of any company."
"Though I downplayed the administrative NCC GUI, this is by far the strongest aspect of the Nagios XI product."
"The most valuable feature is the monitoring of processes."
"Nagios XI is a simple monitoring tool with performance management."
"The features I've found the most useful are the plug-ins, the fact that you can connect almost everything to it. That's very useful."
"The Wi-Fi side needs improvement."
"The GUI is in need of improvement. It is not drag-and-drop or easy to use."
"We have enquired if there are any possibilities of monitoring non-IPBS devices."
"This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets. There are GDPR and other requirements that might require country-specific sensitive information to be filtered as well as other things that need to be taken care of. Normally, if we need to do any compliance, like ISO27000 compliance, they don't have such a report within their system. This kind of report is missing from their SaaS. That is one of the reasons that we have gone to the on-prem version, where I am assured that my data is secure."
"I would like to have the option to add a new device or meet with the next release. Right now, it needs to be done from the backend which results in a heavy reliance on R&D."
"The graphical view of the topology does not show us all of the connectivity in our network, which is something that could be improved."
"Email support is a bit slow. Once you drop an email, it takes time."
"I would like to see an integrated view of Infraon IMS and Infraon Desk. It would be very helpful if that were integrated into the solution."
"There might be some features in other products that are currently not there in Everest IMS and can be included. I have not yet compared it with any other product."
"The pricing has recently risen. I know they've changed what is covered under the license, however, it doesn't change the way we use it and adds nothing to our experience, and yet we now have to pay more."
"I would like to be able to extend it to all of our data centers, whether they are in the cloud or not. It would be helpful if I could connect everywhere."
"Open-source software is usually not user-friendly."
"The Configuration Wizard needs improvement, because not all vendors are present."
"The product could be optimized to improve the administrative user experience via the Nagios Core Configuration (NCC) GUI module."
"The PNP4Nagios plugin not working easily with XI is an issue for me, because some open source monitoring plugins do not work out of the box. But in the end, you learn to live with it."
"The way Nagios displays information isn't easy for a new user to understand. It's not intuitive enough. You need to read some tutorials or be trained to understand what it's displaying. Also, I think it needs more features to improve network visibility because there are some things you can't detect."
"The reporting structure could be more streamlined."
Infraon IMS is ranked 82nd in Network Monitoring Software while Nagios XI is ranked 8th in Network Monitoring Software with 54 reviews. Infraon IMS is rated 8.4, while Nagios XI is rated 8.2. The top reviewer of Infraon IMS writes "Provides data accuracy for availability and policy harmonization". On the other hand, the top reviewer of Nagios XI writes "Great for monitoring IT services infrastructure with nice tools and helpful notifications". Infraon IMS is most compared with Zabbix and Microsoft Configuration Manager, whereas Nagios XI is most compared with Nagios Core, Zabbix, PRTG Network Monitor, Wireshark and Icinga. See our Infraon IMS vs. Nagios XI report.
See our list of best Network Monitoring Software vendors, best Server Monitoring vendors, and best Cloud Monitoring Software vendors.
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