We performed a comparison between Ivanti Neurons for MDM and Sophos Mobile based on real PeerSpot user reviews.
Find out in this report how the two Unified Endpoint Management (UEM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The technical support of Microsoft Intune is good."
"It has helped with compliance. It has helped to ensure that devices comply with the organization's policy. If they are not compliant and secure, they cannot access the resources."
"Great for software update needs, operating system version updates, and security policy enforcement."
"I like the fact that it's integrated with the rest of the Microsoft products, so customers can manage it from their Office 365 portal or Azure portal."
"The most valuable features are the ones that make sure that the deployment is of a standard operating system and the Zero Touch deployment, which is very useful. This allows users to have an out of box experience."
"Users can make screenshots, and devices only need the minimal version of iOS."
"I can see that the patch management process is much improved with the bundled patch management option available in Microsoft Intune compared to the KPI deployment required by the other deployment solutions."
"The security-related tools are excellent; these features allow us to secure devices, lock them down, and ensure compliance."
"The most valuable features of MobileIron UEM are tunneling and enterprise integration."
"The most valuable feature is that everything is in one place, which makes it easy to manage."
"It's effective in what it is able to achieve and it's easy to use."
"The company provides great customer service."
"The user interface is user-friendly."
"The security features work well."
"The solution is quite user-friendly."
"They always add more features to this product."
"In terms of valuable features, we liked the lock feature, the roll-out white feature, and the find feature. I think that Sophos had a GPS locator, so you could figure out where the phone was from a GPS location."
"One of the most valuable features of Sophos Mobile is the Wifi password."
"The utmost importance lies in mobile security and its performance."
"The remote management and cloud-based maintenance features of this solution are very useful for our organization."
"The solution provides us with data protection."
"Microsoft Intune could enhance its patch management for various devices, ensuring regular updates and tracking of device privileges."
"When Microsoft Intune is used with different android devices it does not always work as it is supposed to."
"There's quite a lot of development that they can do within their Intune dashboard. I think there are too many lines hyperlinked to move you around. Others, in contrast, give you a simple dashboard and an intuitive administrative walkthrough."
"Sometimes, customers compare it with AirWatch, but the concept of Intune is different from other solutions. It's an application management app. It gets a bit difficult to explain it to customers, but it's not a product limitation. It takes a presale document or presentation to explain it to customers."
"The solution requires Mac support."
"Microsoft Intune lags market leaders, such as Apperian, in its MAM capabilities."
"In the next release, I would like a feature to be able to properly lock down the device. For example, if an attacker or somebody steals the phone, you can be sure that the pin cannot be broken."
"The most important thing is reporting. They should improve their reporting. They should give a free hand to users. In SCCM, I can create my own reports. For example, in SCCM, I can create an inventory report for my PC or for all PCs, but in Intune, we don't have an option to create any report. Microsoft claims that Intune is a successor of SCCM, but SCCM is more powerful than Intune. So, they should develop Intune more and make it equivalent to SCCM. Then, their product will be great in the market."
"MobileIron UEM could improve the monitoring of devices."
"UI needs an upgrade, feels very outdated."
"The integration between the MobileIron and Advanced Neurons isn't completely in sync, and we're still working on that."
"The interface is complicated and not very easy to use."
"We would like the initial setup to be simpler."
"It could be more secure."
"To manage the Apple devices is not that straightforward there are a lot of features the other third parties solutions are offering which Sophos Mobile is not."
"For Sophos Mobile, it is difficult to get good support."
"We have experienced issues in updating iOS devices when we set a minimum version requirement policy, and we do not have the option to force automatic installation. This means that the device must be supervised in order for updates to be applied, which we would like to see improved."
"They continue to work on integration with mobile device management and mobile security. They are improving the protection but I think that the capabilities still need to be enhanced."
"Our support reps are based in the Philippines, and it's hard to connect with them sometimes. It took me about two months to resolve my issue, so it wasn't a good experience."
"There may be necessary adjustments that need to be made because we are facing certain restrictions within the work profile."
"We would like to see graphics showing the use of each device."
Ivanti Neurons for MDM is ranked 7th in Unified Endpoint Management (UEM) with 5 reviews while Sophos Mobile is ranked 6th in Unified Endpoint Management (UEM) with 13 reviews. Ivanti Neurons for MDM is rated 7.4, while Sophos Mobile is rated 7.6. The top reviewer of Ivanti Neurons for MDM writes "Great customer support which is imperative but lacks language support for non-English speakers". On the other hand, the top reviewer of Sophos Mobile writes "Stable product with central administration to manage device security ". Ivanti Neurons for MDM is most compared with VMware Workspace ONE, Ivanti Avalanche, Jamf Pro, ManageEngine Endpoint Central and Tanium XEM, whereas Sophos Mobile is most compared with Jamf Pro, VMware Workspace ONE, ManageEngine Endpoint Central and Lookout. See our Ivanti Neurons for MDM vs. Sophos Mobile report.
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