We performed a comparison between Jama Connect and OpenText ALM Octane based on real PeerSpot user reviews.
Find out in this report how the two Application Lifecycle Management (ALM) Suites solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is the user-friendly interface."
"Jama Connect is a good tool for the entire software development cycle."
"It is good at requirements management and test management."
"Technical support answers fairly quickly compared to others like IBM or Atlassian. They also offer quite a good knowledge base for advanced cases and how to plan it, etc. via videos that they provide. They are quite useful."
"Provides suitable tools for managing regulatory requirements."
"I like Jama Connect because it's easy to use and understand. The widgets are great, and linking is straightforward. The solution is not complex compared to its competitors."
"You can get full traceability with any other system. It also includes a test module, and you build the traceability matrix incrementally throughout the development process."
"Micro Focus' technical support is good."
"Octane creates a gentle approach to Agile-based projects."
"A valuable feature is the pipeline, so that we can now connect to Jenkins and then have all the results from testing, from external, in the tool, so that we can see the whole approach from there. Also, We can work with labels so we have better filtering solutions than in ALM. And it's much smarter and leaner to use than ALM."
"It is a very stable tool. The tool has been in the industry for so many years. Stability-wise, I rate the solution a nine out of ten."
"It’s easy to set up."
"People really how easy it is to customize. In some previous tools, that has been very limited, or you had to know how to write code to do some of the customizations, or it was very confusing. Going back to the user interface, they've made the customization of the tool, the workspace settings, very easy for people to figure out and use."
"The dashboards and metric reporting are valuable features."
"I like the fact that you can use it on top of Jira."
"Test management can be improved. It's not so scalable. The user interface needs to split things into small projects."
"There are some security concerns with Jama Connect, including two-factor enablement."
"The user interface could be modernized and the product lacks project management functionalities."
"I have inquired about pricing for this solution but have not yet heard anything, so their response time in this regard is something that should be improved."
"I think there's room for improvement, especially with the review process. Reviews should be integrated with requirement evaluation instead of being separate from it. The review should not run parallel to the requirement."
"t is rather slow, so the speed of the process and consuming information should be improved. It doesn't have a nice way of viewing information. We would like to see better interfaces for consuming information."
"The initial setup could be better, it's complicated."
"I believe one of the weak points is the reporting side. You must export inter-readable reports from Jama if you do not use the system as a repository for your design history file. Jama is great if you keep it in Jama, but reporting out requires some customization to get it right."
"The elements in filtering need to be improved, meaning the number of filters I can use in widgets or in the grid views in parallel. There's a limitation which bothers a lot of our users. Filtering in text, or having a complex filter is limited. In a given field, for example, I can use a filter only once. I cannot say, 'Include the values 1, 2, and 3, and exclude value 17.' This is not possible but we have requested it often."
"Globally, I don't see many major points of improvement. It's mostly plenty of little things, and it's weird to me that they are not in the product yet. They are really details, but they're annoying details... Today, in the tool, we've got plenty of assets we can handle, like requirements, user storage, defects, tasks and so on. And to all of those elements, we can add comments. We can add comments to any asset in Octane but not to tasks. It's just impossible to understand why it's not available for the tasks because it's available everywhere else. Similarly, for attachments, you can attach files absolutely everywhere except on automated runs, which is, again, awkward. I don't understand why on this element, in particular, you cannot do it. It's little touches like that."
"The Requirements Module could be better, to build up a better requirements process. There's a huge improvement from ALM.NET to Octane, but it's still not really facilitating all the needs of the product owners, to set up their requirements in Octane."
"We've only had a few stability issues. Generally, we have issues following any deployment they do, so if they do a deployment on a Sunday, then we may have a couple of issues on a Monday or Tuesday."
"Also, while there is a Requirements Module in Octane, it is very plain. It's okay to have some requirements described there, but it's not really following the whole BDD approach. I would like to have more features for requirements in there."
"Improvements could be made by way of additional integrations across the lifecycle."
"Technical support can be slow."
"The reporting is lacking from a requirements matrix and a traceability perspective."
Jama Connect is ranked 13th in Application Lifecycle Management (ALM) Suites with 9 reviews while OpenText ALM Octane is ranked 7th in Application Lifecycle Management (ALM) Suites with 38 reviews. Jama Connect is rated 7.4, while OpenText ALM Octane is rated 8.2. The top reviewer of Jama Connect writes "Agile, well structured, and has a great review module, which makes the design reviews smooth". On the other hand, the top reviewer of OpenText ALM Octane writes "Reporting engine, widgets, and dashboards are a huge plus, and powerful REST interface means we can interact with other tools". Jama Connect is most compared with IBM Rational DOORS, Polarion Requirements, Jira, IBM Rational DOORS Next Generation and Microsoft Azure DevOps, whereas OpenText ALM Octane is most compared with Jira, OpenText ALM / Quality Center, Microsoft Azure DevOps, Rally Software and GitLab. See our Jama Connect vs. OpenText ALM Octane report.
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