We performed a comparison between Jobvite and SmartRecruiters based on real PeerSpot user reviews.
Find out in this report how the two Applicant Tracking and Recruiting Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The feature that I have found most valuable is the interview schedule piece. This allows me to see what interviews are going on. It allows me to put them on my calendar and to track that piece so that I can follow up both with my candidate and with my hiring manager."
"The ability to manage and track candidates in one place, and also when you are scheduling is a plus."
"It has a really nice scheduling feature, which is very valuable for scheduling interviews. It is an automated feature and one of my favorite things about Jobvite. The other thing that I like about Jobvite is customer service. Their customer service is amazing, and they're constantly improving it and making it better. Jobvite also integrates with LinkedIn."
"Having an applicant tracking system like Jobvite helps companies get organized."
"I found the core product quite useful. It is easy to use and quite user-friendly. They have also got other options, such as CRM and HRS. They have other versions such as smart distribute, which is an HRS type of system to analyze and get permissions needed from the applicants. In terms of pricing, SmartRecruiters is much better than its competitors."
"What I really like about it is that it feels minimal, but is also dynamic. There aren't a lot of ways to get lost, which is good."
"With just a click of a button, we can manage the process. Even generating offer letters and obtaining electronic signatures through DocSign are integrated into this application."
"The all-encompassing ability to manage the process cohesively out of the SmartRecruiter system was valuable."
"Job publishing and application tracking are the most valuable features. You can keep the flow of a candidate's application into one system. The whole collaboration can also be done within the system, which means that you can schedule interviews and add your feedback and ratings there. You can also communicate with the candidates. The analytics part of it is also very valuable. It is a useful feature that we use quite a lot. We don't really use other features such as recruitment marketing or CRM candidate relationship management in SmartRecruiters."
"I used the free version, which I found valuable."
"It has a lot of good features. We post all of our jobs through the system, and they have a marketplace where you can share the job post with the job boards they're working with. It is integrated with all the records about from where the applications are coming. We have all of our candidates gathered there. We can set up our own hiring processes depending on the type of job and then move them through the process there. It is also possible to involve hiring managers and give them access so that they can also track the candidates and have a look at TBE and interact in the system, which is very useful. We also use SmartRecruiters for job approvals before posting the job as well as for offer approvals before sending an offer. We have everything in the system itself, and everything is being tracked, which is very good for us. It is a reliable system, and you can use it for the full cycle of recruitment. You can really adapt it to your processes. When it comes to the configuration, it is easy to configure. Something that is good with SmartRecruiters is that they are always working on improvements. Every quarter, they have different enhancements or product releases, which is something that we appreciate."
"SmartRecruiters is a candidate management system or ATS system that we use for recruitment purposes."
"Sometimes it seems, for whatever reason, that not all of the messaging goes through. I don't know if that's an internal email issue or that's an email issue with them. So I will externally follow up a lot of my communication through Microsoft Outlook as my own redundancy to make sure that my messages get out."
"It has very inefficient, integration capabilities with the HRS systems"
"The user experience can be improved."
"Its reporting feature can be improved. Reporting is currently not user friendly, and it is just complicated. If you want specific reports that aren't available within the system, then you have to pay extra. We don't use Jobvite for onboarding or payroll. They have the option, but we don't use them for onboarding or payroll. We strictly use it just for the recruiting cycle. If we did have a more comprehensive package with them, the reporting might not be so bad. One thing that kind of bothers me is the fact that you can have somebody apply to several different requisitions, and the notes don't merge together because it is requisition-focused. In other words, it is not strictly candidate-focused, which is kind of a pain sometimes. You have to go back and forth with the notes if somebody applies, or you could miss some important information."
"Sometimes, there is this language or communication barrier in terms of what the applicants mentioned. SmartRecruiters sometimes has trouble understanding certain types of keywords or has certain types of language, translation, or grammar issues."
"Around 2015 and into '17, I worked at a federal contractor. I had to switch to a different applicant system as I didn't know if SmartRecruiters was OFCCP compliant, which is something that, as a US-based federal contractor, you have to ensure. They should work to appeal to the contractor industry and get the product OFCCP compliant."
"I don't see the integration of SmartRecruiters with SAP happening quite seamlessly, making it an area where improvements are required."
"We ran into some serious issues related to language barriers."
"The filters are not accurate. The results are inaccurate when filtering multiple criteria, such as country and hiring manager."
"The solution's reporting feature could be improved because it is not very strong."
"One of the areas that we would like them to improve is the self-scheduling feature. They have a self-scheduling feature that can be made a little bit more automated when it comes to scheduling. We are trying to use it, but it doesn't feel very user-friendly. This is something that could be improved. They have launched WhatsApp connections in the system, where instead of sending emails, you can WhatsApp candidates directly from the system, but currently, it mainly works in a few countries. Spain, where I'm based, is not one of them. If we use the system, the phone number for the candidates would be from the UK, and we don't think that would be the best. This feature is good for some countries, but not for all at the moment. It was first launched in the USA and then in a couple of countries in Europe. It is not yet launched fully in Europe. Reporting is always something that can be improved. Even though it is working well for us, its reporting can be better. Currently, it is a little bit complicated when it comes to reporting. It has a few pre-made reports that are easy to access, but if you want more details, you need to build your own reports. In order to do that, it is a bit tricky to learn and understand how it works. Even though you have help agents and support for help, it takes some time to learn, but it is not impossible. We have very recently made some integrations with Tableau. We are building dashboards in Tableau where we can get daily updated reports, and they are definitely helpful. That's something we would recommend. SmartRecruiters has recently implemented an inbox. You can have an inbox where you can see all your conversations, but currently, it is not filtering between the recruiters, so you see everyone's emails in there. They have already announced that they are working on the filtering feature for a specific inbox to make it more personalized per recruiter. This way the recruiters can have an overview of their own work."
"The solution needs to work on a single sign-on."
Earn 20 points
Jobvite is ranked 9th in Applicant Tracking and Recruiting Software while SmartRecruiters is ranked 1st in Applicant Tracking and Recruiting Software with 15 reviews. Jobvite is rated 6.0, while SmartRecruiters is rated 8.2. The top reviewer of Jobvite writes "Allows us to manage a large amount of candidates at a large amount of sites and still be very site specific". On the other hand, the top reviewer of SmartRecruiters writes "Efficiently automates tasks but lacks certain features in terms of usability". Jobvite is most compared with , whereas SmartRecruiters is most compared with Workday, SAP SuccessFactors, Greenhouse, Oracle HCM Cloud and Zoho Recruit. See our Jobvite vs. SmartRecruiters report.
See our list of best Applicant Tracking and Recruiting Software vendors.
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