We performed a comparison between Kaspersky Endpoint Detection and Response Expert and Symantec Endpoint Detection and Response based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Detection and Response (EDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"The product's initial setup phase is very easy."
"The stability is very good."
"This is stable and scalable."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"It is stable and scalable."
"The most valuable feature of Kaspersky Endpoint Detection and Response is security. It has better security than other solutions, such as Symantec."
"The product is very easy to use."
"The solution provides high-end security that is critical for financial institutions and bankers."
"Kaspersky is easy to use, and it performs well."
"This solution is quite responsive and the tech support engineers are kind and good."
"The most valuable features of Kaspersky Endpoint Detection and Response are the threat detection technologies, and activity monitoring and support tools. Additionally, the port and USB security, and antivirus are effective."
"It helps improve security in our organization."
"What I like best about Kaspersky Endpoint Detection and Response is that it can detect any cyber attack and that it's a reliable product in the cybersecurity space. My company has confidence in it as a product for detecting all cyber attacks. It's a reliable product."
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"A great feature of this solution is that it is very well-integrated with antivirus software. Other ADR solutions are implemented as single technologies and are not integrated with the provider, but Symantec offers AV plus ADR."
"I like Symantec EDR's device control and USB security features."
"The solution does its job with no issues."
"It is very simple to use."
"The most valuable features of this product include network isolation for machines and the ability to work with a consistent and defined set of virtual machines."
"The solution can scale well."
"There are times when Symantec Endpoint Detection and Response tags an executable as malicious when it is trying to get executed on the machine. In this case, it prevents the execution and it gives you a process view of things where you can look into what has happened and whether it is a genuine process trying to access some system activities, or it's a malicious one. Depending upon the process, it gives you a clear identification, and we can do the containment from the interface itself and isolate the machine from the network. The process review on network isolation is good."
"The most valuable feature is that the same agent can act as the endpoint detection and response agent."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"It takes about two business days for initial support, which is too slow in urgent situations."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"Making the portal mobile friendly would be helpful when I am out of office."
"The support needs improvement."
"Kaspersky EDR currently has limited OS support. They only focus on Windows Server and Windows. Kaspersky recently released a Linux version, but it's rudimentary. It does not have any advanced features available on Windows platforms. They should increase their footprint on the Linux side and support other operating systems on the market, like MacOS."
"It consumes many system resources."
"The solution does not offer much support to its users in Spanish, so I would like to see them offer more support in Spanish."
"Documentation needs to be simplified and improved so that it provides good product awareness for end users."
"My opinion is that behavior detection could work better. This feature gets a high rate of false positives."
"The system can be heavy, slowing down performance."
"Installing Kaspersky is complex. It requires more work from system admins and takes almost one week to deploy, including integration and mapping with other solutions. You also have to configure Kaspersky EDR sandboxing then set up permissions for various teams and customers."
"If a customer wants to use Kaspersky on-prem, they'll need to spend a lot on the hardware. Their server must be strong because EDR is a heavy product. You need excellent hardware to run it. It might make sense to deploy the solution in the cloud. If they add features, it will only make the product heavier and increase the hardware costs."
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"It should be easier to deploy Symantec's client for end-users."
"Technical support is not as good as we expect, and resolving problems should be more timely."
"It would be nice to see more granular timeline analysis."
"I think we have experienced some technical issues because the company focuses mainly on bigger clients. Also, sometimes the solution fails to detect zero-day attacks, so that feature needs some enhancement because it is lacking compared to other solutions."
"It would be good if it can anticipate zero-day attacks. I don't know how it can be done and if it is even a feature of this product."
"The solution can always be more stable and more secure."
"While they are quite dynamic, they need to ensure they are detecting threats faster in the future to keep people safer."
"Symantec Endpoint Detection and Response could improve the reporting. It is very difficult to create reports from the user interface."
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Kaspersky Endpoint Detection and Response Expert is ranked 18th in Endpoint Detection and Response (EDR) with 44 reviews while Symantec Endpoint Detection and Response is ranked 24th in Endpoint Detection and Response (EDR) with 28 reviews. Kaspersky Endpoint Detection and Response Expert is rated 8.2, while Symantec Endpoint Detection and Response is rated 7.6. The top reviewer of Kaspersky Endpoint Detection and Response Expert writes "Solid security and performance; overall a useful tool". On the other hand, the top reviewer of Symantec Endpoint Detection and Response writes "A highly stable and affordable solution for detecting and preventing security threats". Kaspersky Endpoint Detection and Response Expert is most compared with Trend Vision One, Microsoft Defender for Endpoint, Cynet, IBM Security QRadar and Check Point Harmony Endpoint, whereas Symantec Endpoint Detection and Response is most compared with Microsoft Defender for Endpoint, Trend Vision One, Bitdefender GravityZone EDR, CrowdStrike Falcon and Trellix Endpoint Security (ENS). See our Kaspersky Endpoint Detection and Response Expert vs. Symantec Endpoint Detection and Response report.
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