We compared Microsoft Azure API Management and Kong Enterprise based on our user's reviews in several parameters.
Microsoft Azure API Management stands out for its customer service and variety of pricing options, providing flexibility and value for money. Meanwhile, Kong Enterprise excels in API management capabilities and advanced security features, with praised scalability and reliability. Users highlight the need for improvements in Azure's user interface and Kong's scaling capabilities.
Features: Microsoft Azure API Management is valued for its user-friendly interface, seamless integration, and excellent security measures. On the other hand, Kong Enterprise is praised for its exceptional API management capabilities, advanced security features, and comprehensive documentation.
Pricing and ROI: When comparing the setup cost of Microsoft Azure API Management and Kong Enterprise, user feedback shows that Azure API Management offers reasonable setup costs with a streamlined onboarding process. On the other hand, Kong Enterprise users have provided insights into the costs and ease of setup but no specific information on the setup cost itself., Microsoft Azure API Management has been praised for its positive ROI, with increased efficiency, scalability, cost savings, and improved API performance. Kong Enterprise also delivers favorable ROI, enhancing business outcomes, revenue growth, efficiency, scalability, cost savings, and customer experiences.
Room for Improvement: The Microsoft Azure API Management product could benefit from improvements in user experience, documentation, support, and performance. In contrast, Kong Enterprise could enhance its scaling capabilities, user interface, documentation, error handling, and performance optimization.
Deployment and customer support: The reviews of Microsoft Azure API Management indicate varying durations for deployment and setup, ranging from one week to three months. In contrast, the reviews for Kong Enterprise also show varied durations, with some users taking a week for deployment and setup, while others taking three months. The context in which these terms are used needs to be carefully evaluated for accurate evaluation., Microsoft Azure API Management has received positive feedback for its exceptional customer service, praised for its prompt and effective assistance. Users appreciate the knowledgeable and friendly support team. Kong Enterprise's customer service is highly praised too, with prompt and effective assistance and a friendly and knowledgeable support team.
The summary above is based on 50 interviews we conducted recently with Microsoft Azure API Management and Kong Enterprise users. To access the review's full transcripts, download our report.
"The most valuable features of Kong Enterprise are the out-of-the-box open source easy functionality."
"In our buying companies' perspective, it was easier to use compared to other platforms. The markets were pretty familiar with the solutions."
"The most valuable feature of the solution stems from the fact that it seamlessly supports a vast number of tools."
"We use the solution for load-balancing, caching, and rate-limiting APIs."
"Protocol transformation is the most valuable feature of Kong Enterprise."
"Kong Enterprise comes with some ready plug-ins, which is very good for the customers."
"I like everything about it. It provides the security we need."
"The most valuable feature of Kong Enterprise is its capability to integrate with various security tools."
"The API management and the hosting of the API platform are great."
"The most valuable feature of Microsoft Azure API Management is the developer portal because it's very quick and easy to get something published."
"Without a doubt, it has a very robust, strong marketplace where we can directly integrate with existing APIs and begin working on those."
"The Application Gateway we have found to be the most useful in Microsoft Azure API Management. We have integrated the Microsoft Azure API Management with Application Gateway. Application Gateway is a type of load balancer that we are using for the high availability of our API calls."
"What I like most about Microsoft Azure API Management is that it's flexible and user-friendly. The solution also has rich documentation and guides available, so users can configure and use it."
"Microsoft Azure API Management is better because it has a DevOps integration by default."
"Azure API Management is an API gateway that can be used for different purposes, for example, to monetize APIs."
"API Management does not take long to deploy."
"Kong is meant for north-south communications, so it will be interesting to see what solutions they can come up with in the realms of east-west communications, service-to-service communications, and Zero Trust architecture. I believe that if they can provide for these areas, then they will be able to solve the overall integration and security concerns for microservices architecture in general."
"The developer portal needs to be improved."
"The tool needs improvement in UX."
"The product's price is an area of concern where improvements are required."
"Kong Enterprise has decided not to support the web portal feature anymore, but I think that feature should stay in the on-premises solution."
"They could focus more on pricing."
"There should be an easier way to integrate with other solutions, even though it's the same API solution layer. Comparability will be a good improvement."
"The technical support team's response time needs to be improved."
"Multi-tenant functionalities is missing from the system, especially when it comes to the developer code of features."
"Support for GraphQL could be better."
"Microsoft Azure API Management is lagging behind Apigee and should also have a better CICD process."
"The solution's integration suite needs improvement."
"It could be more user friendly for developers. It would be nice if developers could view things more easily."
"There is room for improvement in the user interface and workflow for hosting APIs, especially third-party APIs."
"From my understanding, there are some constraints around governance and service-to-service intercommunication managing priorities and our own governance."
"It can be quite complex, somewhat lacking in flexibility."
More Microsoft Azure API Management Pricing and Cost Advice →
Kong Gateway Enterprise is ranked 6th in API Management with 18 reviews while Microsoft Azure API Management is ranked 1st in API Management with 68 reviews. Kong Gateway Enterprise is rated 7.8, while Microsoft Azure API Management is rated 7.8. The top reviewer of Kong Gateway Enterprise writes "Provides role-based access control and can be easily customized with Lua script". On the other hand, the top reviewer of Microsoft Azure API Management writes "Efficiently manages and monetizes API ". Kong Gateway Enterprise is most compared with WSO2 API Manager, Apigee, Apache APISIX, Layer7 API Management and MuleSoft Anypoint API Manager, whereas Microsoft Azure API Management is most compared with Amazon API Gateway, Apigee, MuleSoft Anypoint API Manager, IBM API Connect and WSO2 API Manager. See our Kong Gateway Enterprise vs. Microsoft Azure API Management report.
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We monitor all API Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.