We performed a comparison between LEAPWORK and SmartBear TestComplete based on real PeerSpot user reviews.
Find out in this report how the two Test Automation Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It provides automated testing. Instead of us doing manual testing, we can utilize Leapwork, and it tests most of our critical processes. In the next phase, we also plan to do some process work with it, such as using Leapwork to create reports or provide certain extracts of data."
"The UI is user-friendly."
"The most valuable of this solution is the no code option. It offers drag and drop when it comes to development and removes the need for a developer."
"It works very fine. It is fast on almost any machine, and it is also very well organized. I like its object mapping and its capability to find and interact with almost everything that exists on Windows."
"The product is stable for what we are currently using it for, and it is sufficient for us."
"I like the cross browser compatibility. It saves a lot of time re-writing scripts to accommodate different browsers."
"The initial setup is pretty easy and it's quick to deploy."
"The solution is great as a record and playback tool. It also has valuable regression testing."
"Test items, project variables helps in managing automation suite and scheduling execution."
"Runs in different remote machines. We have multiple versions of the software being tested."
"The reporting is ready to use and doesn't require any setup."
"This solution could be improved by offering better reporting related to the integration into Azure DevOps."
"The only thing that I don't like about the product is the need to deploy agents on the laptops of people doing the testing. So, you have an agent on a server, then you have an agent on the laptop of the person who is doing the testing, and that seems like a lot of stuff and a kind of anti-cloud. Why do I have to deploy agents on people's machines in order to do something in the cloud? I'm sure they're doing that so they can monitor their licensing and all that stuff, but it is not necessarily a friendly process."
"The initial setup is difficult."
"It is a very comprehensive tool, and there is a significant learning curve to being able to adopt the tool. Because it does so much, there is only so much that you can learn. You can, however, do some simpler things right away. They do have a kind of boot camp where some of their experts engage with you, and during that time, you can work on the top initiatives that you want to do, and that's a good process. After you start using the tool, there is a lot more that you would want to do."
"We were testing handheld barcode scanners running WindowsCE with many menus of warehouse functions, and our biggest problem was the timing between input and responses."
"At times, identifying or locating an element can be somewhat challenging. However, in a recent test update, they introduced Optical Character Recognition (OCR) capability. This introduction has reduced the challenges to some extent, as we can now utilize OCR if the normal method doesn't work. Nevertheless, there is still significant potential for improvement in TestComplete's ability to identify various object elements. I don't have any specific concerns to mention. I have observed significant improvements in TestComplete over the past few years, especially in its support for highly dynamic object elements used in products like Salesforce Dynamics 365. In earlier versions, there were numerous challenges, but the current version is far superior to its predecessors."
"Stability issues occurred only when connecting to the SourceSafe. Sometimes, after getting the latest version, the tool hangs and it should be reopened in order to recover."
"What is currently missing from this solution is better support for mobile testing."
"During the distribution of our regression test cases, the control IDs are not always recognized correctly."
"Name Mapping feature should be clearer. Whenever I use it, I do not really know what will work and what will not work."
"TestComplete gives support to do requests to a SOAP web service but has no support to do HTTP requests on Restful services."
"The test object repository needs to be improved. The hierarchy and the way we identify the objects in different applications, irrespective of technology, needs adjustments. The located and test objects are not as flexible compared to other commercial tools."
LEAPWORK is ranked 17th in Test Automation Tools with 3 reviews while SmartBear TestComplete is ranked 7th in Test Automation Tools with 71 reviews. LEAPWORK is rated 7.6, while SmartBear TestComplete is rated 7.6. The top reviewer of LEAPWORK writes "The product has a user-friendly UI, and it provides good support, but it is expensive and difficult to setup". On the other hand, the top reviewer of SmartBear TestComplete writes "A stable product that needs to improve its integration capabilities with other test management tools". LEAPWORK is most compared with Tricentis Tosca, OpenText UFT One, Worksoft Certify, Katalon Studio and Avo Assure, whereas SmartBear TestComplete is most compared with Tricentis Tosca, Katalon Studio, Ranorex Studio, OpenText UFT One and SmartBear TestLeft. See our LEAPWORK vs. SmartBear TestComplete report.
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