We performed a comparison between Microsoft Defender for Cloud Apps and Symantec CloudSOC CASB based on real PeerSpot user reviews.
Find out what your peers are saying about Cisco, Microsoft, Palo Alto Networks and others in Cloud Access Security Brokers (CASB)."The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The solution is stable."
"The product’s most valuable feature is SQL database."
"I like the alert policies because they are quite robust. It has some built-in templates that we can easily pick up. One of them is the alert for mass downloads, when a particular user is running a massive download on your SharePoint site."
"I like the web GUI/the management interface. I also like the security of Microsoft. As compared to other manufacturers, it's less complex and easy to understand and work with."
"In Microsoft Defender for Cloud Apps, there is an option to enable files. Once you enable that, it will give you all the files in your organization and where they are located in the cloud... That feature is very useful for investigation purposes."
"The most valuable feature is the seamless integration across different clouds."
"It does a great job of monitoring and maintaining a security baseline. For us, that is a key element. The notifications are pretty good."
"On-demand scanning is the most valuable feature. In addition, it's a fairly fluid product. It syncs back to the cloud and provides metrics. It's pretty intelligent."
"It is very easy to use, which is what we look for in these types of solutions."
"The value in some of these solutions is just the integration of technologies with their on-prem DLP solution. So, you can tie on-prem and cloud DLP policies together. You can apply on-prem policies to the cloud to have consistent policies in a hybrid environment. So, it works very well in that hybrid environment of on-prem and cloud."
"The ability to monitor for threats is the solution's most valuable aspect."
"The monitoring and threat protection were the solution's most valuable features."
"This solution has improved my organization because it allows us to have visibility and monitoring over our global workforce connectivity to Office 365 and for Service Now."
"The active directory integration is very valuable as we can connect to the list of users that we have and the cloud control, the blocking, the access control of the cloud, can be handled by this product."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"It takes some time to scan and apply the policies when there is some sensitive information. After it applies the policies, it works, but there is a delay. This is something for which we are working with Microsoft."
"We would like to get more information from the endpoint. I don't get enough detailed information right now on why something failed. There is not enough visibility."
"Sometimes, we'll get false positive alarms. For example, when a SharePoint path has no file sharing, but there is an external user, it will trigger an alarm that the file has been shared with an external user... the alerting mechanism should be more precise when giving you an alert about what activity has been done with the file..."
"The technical support team has room for improvement."
"I want them to enhance in-session policy."
"There are some features, such as user navigation content filtering, that are disabled by default, and it probably makes sense to enable them by default."
"I would like to see them include more features in the older licenses. There are some features that are not available, such as preventing or analyzing cloud attacks."
"Microsoft Defender for Cloud Apps' initial setup was quite technical but we were prepared. The time of the implementation depends on the job and how many users are being set up."
"The solution should work to incorporate some machine learning policies like IDM and VML."
"I would like to see them develop the ability to integrate it with a central management system."
"They have some room for improvement in terms of being able to do troubleshooting. If you're trying to troubleshoot it, you have to work a lot with their backend people in order to get to a solution. So, trying to do your own troubleshooting can be a little bit difficult."
"The data security needs improvement. We should be able to leverage it a bit better for situations where someone may be trying to upload documents onto the cloud application."
"It's a niche product. Not many people use it, and therefore there isn't as much of a knowledge base surrounding it."
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Microsoft Defender for Cloud Apps is ranked 2nd in Cloud Access Security Brokers (CASB) with 30 reviews while Symantec CloudSOC CASB is ranked 17th in Cloud Access Security Brokers (CASB). Microsoft Defender for Cloud Apps is rated 8.4, while Symantec CloudSOC CASB is rated 9.0. The top reviewer of Microsoft Defender for Cloud Apps writes "Integrates well and helps us in protecting sensitive information, but takes time to scan and apply the policies and cannot detect everything we need". On the other hand, the top reviewer of Symantec CloudSOC CASB writes "Works very well in a hybrid environment in terms of DLP policies, but trying to do your own troubleshooting can be a little bit difficult". Microsoft Defender for Cloud Apps is most compared with Zscaler Internet Access, Cisco Umbrella, Netskope , Prisma Access by Palo Alto Networks and Microsoft Defender for Identity, whereas Symantec CloudSOC CASB is most compared with Netskope , Prisma Access by Palo Alto Networks and Menlo Security Remote Browser Isolation.
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