We performed a comparison between Microsoft Defender for Cloud Apps and Zscaler CASB based on real PeerSpot user reviews.
Find out in this report how the two Cloud Access Security Brokers (CASB) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The solution is stable."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"Shadow IT discovery is the feature I like the most."
"The solution does not affect a user's workflow."
"Defender helps us control which applications are being used and gain more security insight into remote and hybrid users based on user identity and log in location. You can also integrate Defender for Cloud Apps with Defender for Endpoint to extend its capabilities."
"I like the web GUI/the management interface. I also like the security of Microsoft. As compared to other manufacturers, it's less complex and easy to understand and work with."
"It does a great job of monitoring and maintaining a security baseline. For us, that is a key element. The notifications are pretty good."
"The most valuable feature is its policy implementation."
"The general usability of the solution is very straightforward."
"Defender's integration with our identity solutions is critical in our current setup."
"Overall, the solution does a pretty good job at web filtering."
"The most valuable features of Zscaler CASB are API integration and DLP."
"Has a good zero trust feature."
"Zscaler CASB's latency and architecture are excellent."
"It has been helpful in maintaining our infrastructure. The granular level control it offers allows us to set application policies per application for each user."
"The tool's scalability is good."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"Defender could integrate better with multi-cloud and hybrid environments. It requires some additional configuration to ingest data from non-Azure environments and integrate it with Sentinel."
"Sometimes, we'll get false positive alarms. For example, when a SharePoint path has no file sharing, but there is an external user, it will trigger an alarm that the file has been shared with an external user... the alerting mechanism should be more precise when giving you an alert about what activity has been done with the file..."
"The technical support team has room for improvement."
"The integration with macOS operating systems needs to be better."
"We sometimes get errors when we create policies, which is somewhat annoying because some policies stop working due to misconfigurations. We find this challenging because it limits our options for troubleshooting an issue."
"Microsoft Defender for Cloud Apps’s technical support services needs improvement."
"I would like more customization of notifications. Currently, you either get everything or you get limited information. I would like to have something in between where we can customize the data that is included in notifications."
"They should continue integration with all other Microsoft security-related products. The integration with all the other products is still ongoing."
"It needs to offer SSO, single sign-on, and items of that nature."
"User management can be improved."
"Zscaler CASB should include integrations with other SaaS applications."
"The pre-defined dictionaries could be improved."
"The solution's granularity should be improved because it has limited granular options to control, visible, allow, block, delay, and receive."
"Zscaler CASB breaks down at times."
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Microsoft Defender for Cloud Apps is ranked 2nd in Cloud Access Security Brokers (CASB) with 30 reviews while Zscaler CASB is ranked 9th in Cloud Access Security Brokers (CASB) with 6 reviews. Microsoft Defender for Cloud Apps is rated 8.4, while Zscaler CASB is rated 7.6. The top reviewer of Microsoft Defender for Cloud Apps writes "Integrates well and helps us in protecting sensitive information, but takes time to scan and apply the policies and cannot detect everything we need". On the other hand, the top reviewer of Zscaler CASB writes "A stable solution that provides API integration and DLP, but lacks integrations with other SaaS applications". Microsoft Defender for Cloud Apps is most compared with Zscaler Internet Access, Cisco Umbrella, Netskope , Prisma Access by Palo Alto Networks and FortiSASE , whereas Zscaler CASB is most compared with Skyhigh Security, Cisco Umbrella, Prisma Access by Palo Alto Networks, ThreatLocker Elevation Control and Obsidian CDR Platform. See our Microsoft Defender for Cloud Apps vs. Zscaler CASB report.
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