We compared Microsoft Defender for Endpoint and Microsoft Exchange Online Protection based on users' reviews in six categories. We reviewed all of the data and you can find the conclusion below.
Features: Microsoft Defender for Endpoint excels in file protection, encryption, and ransomware defense. It integrates seamlessly with other Microsoft security products. Users appreciate its user-friendly interface and scalability. Microsoft Exchange Online Protection offers seamless integration with Windows, a central alert console, and real-time monitoring of suspicious URLs.
Room for Improvement: Users say Microsoft Defender for Endpoint should improve its central console and auto-recovery feature. Users also requested better reporting capabilities and integration with third-party platforms. Microsoft Exchange Online Protection could offer more training and enhance its security features. Users also requested better encryption, gray email management, and integration with non-Microsoft platforms.
Service and Support: Microsoft customer service garnered mixed feedback. Some praised the fast response times and expertise of the support engineers, while others were dissatisfied with slow replies and a lack of coordination among the support teams. While some users found MEOP support to be helpful and responsive, others experienced slower response times.
Ease of Deployment: Microsoft Defender for Endpoint's setup is straightforward. While it can be more complex for larger organizations, it is generally considered simple, particularly for smaller companies or those familiar with Microsoft environments. Users had varied experiences setting up Microsoft Exchange Online Protection, ranging from easy to difficult. It may necessitate dedicated personnel for maintenance.
Pricing: Reviewers say Microsoft Defender for Endpoint is fairly priced, noting that it is typically included for free with Windows or Microsoft Office 365 subscriptions. However, some users believe that Microsoft's pricing could be more affordable, and others noted that their licensing models can be complex. Some users said Microsoft Exchange Online Protection is expensive, but others considered it reasonable.
ROI: Microsoft Defender for Endpoint delivers cost savings, enhanced efficiency, and heightened threat management. Microsoft Exchange Online Protection has proven to be a solid investment.
Comparison Results: Microsoft Defender for Endpoint offers sophisticated protection against ransomware, easy deployment, and smooth integration with Microsoft solutions. However, Microsoft’s customer support has received middling reviews, and users would like better compatibility with third-party solutions. Microsoft Exchange Online Protection is praised for its seamless integration with Windows and useful features like URL holding and threat management. At the same time, users say it could improve in areas such as pricing, documentation, and security features.
"We can react to threats faster and stop them from spreading from one machine to another. It protects from suspicious email attachment downloads. It will lock down the SOC and the workstations."
"It is stable and very easy to use."
"Microsoft Defender for Endpoint's WCS function, a content filtering solution, has proven to be the most useful, stable, and reliable option for our current needs."
"It shows us the risky sign-ins, and if a user's password has been compromised."
"The performance of Microsoft Defender for Endpoint has been good."
"It captures data through machine learning, which is built-in on the back-end. It also provides built-in analytics and a threat intelligence feature. It is a one-stop solution that doesn't require an antivirus because it comes prebuilt into Windows 10."
"What I found most valuable in Microsoft Defender for Endpoint is that it's out-of-the-box, which brings more value to the customer. The technical support for the product is also one of the best parts, because it's good, in terms of the product knowledge of the technical engineers."
"Microsoft Defender for Endpoint is quite good. We haven't really experienced any issues with it."
"It provides security to both on-premises and Azure infrastructures."
"The initial setup was easy. The configuration process is very straightforward."
"The scalability is pretty good; it does what it is supposed to do."
"It's definitely scalable."
"It's all running in the backend, so it doesn't affect the app functionality."
"The solution uses artificial intelligence and machine learning, so you don't need train it to detect something. The detection and response times are short. It's an excellent product."
"We like the holding facility that is available for potentially suspicious URL's. This allows a real-time review to be performed before the email reaches a users inbox."
"Online Protection's most valuable feature is its admin interface."
"Microsoft Defender for Endpoint's licensing is confusing. It has conflicting information on the website. We also faced integration issues with other systems. It makes laptops slower than traditional antivirus systems."
"Microsoft support could be more knowledgeable."
"In terms of improvements for their technical support, a focus on enhancing response times could be beneficial."
"The time to generate certain alerts on our dashboard can take between 45 minutes to an hour, and I am unsure of the factors that influence this duration."
"I would like to have a dashboard that shows an overview of the results for the enterprise."
"Our team's knowledge of the solution needs to be improved, and Microsoft could do a better job conveying the necessary information to users. We could proactively use the tool more and explore capabilities we are not yet utilizing."
"The system can always be simplified and have a better integration check. More detailed reports would be good. When it does the integrated check, it just shows if the system is okay but I want to know what happened."
"Phishing and Malware detection could be better."
"The biggest issue that I experience is that Microsoft keeps moving things around, and it's very inconsistent as to where you find the information when you're trying to work on different pieces."
"When you're using a Microsoft product solution, you can scale it, but if you're not, there are limitations."
"Having orchestration features added to Microsoft Exchange Online Protection, particularly automation and remediation, would be quite useful."
"Online Protection has an issue in that it doesn't provide an option to stop impersonation."
"The security features could be better."
"Microsoft 365 Defender and EOP policies are stable with the proper license. However, with the basic policy, it's hard to say it's stable due to configuration limitations."
"Microsoft has some training portals, but more could be developed."
"Not all settings can be configured automatically and most still require manual configuration. However, there is an automation tool available that can be used to input all the configurations either as a script or a tool it would be helpful."
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Microsoft Defender for Endpoint is ranked 1st in Anti-Malware Tools with 182 reviews while Microsoft Exchange Online Protection (EOP) is ranked 11th in Anti-Malware Tools with 34 reviews. Microsoft Defender for Endpoint is rated 8.0, while Microsoft Exchange Online Protection (EOP) is rated 8.2. The top reviewer of Microsoft Defender for Endpoint writes "Eliminates the need to look at multiple dashboards by automatically providing one XDR dashboard to show the security score of each subscription". On the other hand, the top reviewer of Microsoft Exchange Online Protection (EOP) writes "An effective email security solution that provides DLP, Safe Attachment, and Safe Links". Microsoft Defender for Endpoint is most compared with Symantec Endpoint Security, Intercept X Endpoint, SentinelOne Singularity Complete, CrowdStrike Falcon and Cortex XDR by Palo Alto Networks, whereas Microsoft Exchange Online Protection (EOP) is most compared with Microsoft Defender for Office 365, Proofpoint Email Protection, Cisco Secure Email, Mimecast Email Security and Fortinet FortiMail. See our Microsoft Defender for Endpoint vs. Microsoft Exchange Online Protection (EOP) report.
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