We compared Microsoft Defender for Office 365 and Perception Point Advanced Email Security across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Microsoft Defender for Office 365 stands out for its thorough email scanning, ease of use, and anti-phishing capabilities. Perception Point Advanced Email Security is known for its ability to identify impersonation attacks and exceptional scanning capabilities.
Room for Improvement: Microsoft Defender for Office 365 can improve integration with non-Microsoft solutions and offer better documentation for its advanced security features. Perception Point Advanced Email Security could improve content analysis and the ability to detect BEC attacks.
Service and Support: Microsoft customer service has received mixed feedback. While some customers find it responsive and prompt, others believe it could be more advanced and attentive. Perception Point's customer service is highly regarded for being responsive, attentive, and interactive.
Ease of Deployment: The setup for Microsoft Defender for Office 365 is generally considered effortless. Users appreciate its seamless integration with Office 365 and the minimal maintenance it requires. Some users find Perception Point’s setup process to be straightforward and easy, while others have encountered hurdles.
Pricing: Some reviewers found Microsoft Defender for Office 365 to be reasonably priced, and others consider it expensive. Defender is typically sold in a bundle, so it’s challenging to compare the cost to other solutions. Perception Point Advanced Email Security offers affordable pricing that accommodates all budgets and delivers satisfactory value.
ROI: Microsoft Defender for Office 365 helps users prevent ransomware and malware while enhancing email security and providing cost savings through its subscription-based service. Perception Point Advanced Email Security excels in its ability to detect threats effectively, resulting in significant time and cost savings by preventing downtime and the need for extensive cleanup.
Comparison Results: Defender is praised for its thorough email scanning and integration into a single console. Defender users desire a more centralized interface and improved spam and malware detection. Perception Point Advanced Email Security is praised for its ability to detect and prevent impersonation attacks and great customer support. The solution could improve in detecting BEC attacks and providing user-friendly configuration options.
"Microsoft Defender for Office 365's most valuable feature is its performance."
"I like its investigation capabilities, as that is what is most important to me. It is fairly simple with a user-friendly interface."
"It gives us visibility into threats and, for endpoints, it helps us to prioritize threats. We used to have a lack of visibility, but now our time to detect and respond has decreased."
"Microsoft Defender for Office 365 helps people to work remotely. It is a secure solution. We don't need to use our company's computers or get VPN connections to the networks. I can control how they share screens and what they send to the devices. It keeps our organizations confidential and sensitive information safe."
"Defender is a SaaS platform, so it offers more flexibility. Managing the permissions is easier. The solution's automated detection and response features are scalable."
"Some of the valuable features on the email side are anti-phishing, anti-malware, and Safe Links."
"Defender enables us to secure all 365-related activity from a single place. It gives us visibility into everything happening in Outlook, protecting us against phishing and other email-based threats. Defender helps us detect any suspicious behaviors."
"At the moment we are satisfied with this product. It's a stable, scalable, and resilient solution for us."
"The solution is used to block malicious items hidden inside a document or PDF file."
"It has modules to detect malware and that is a strong point. It has a very nice way of showing you, directly in the product, a lot of details about certain pieces of malware. It goes very deep and even shows you the assembly code. It also does detonations on files and shows you the results in different operating systems. That is very useful."
"It really works well on SharePoint when you upload a file or save a file. Advanced Email Security scans if it is malicious and identifies issues. It can do some forensics on its console, which is nice."
"Scalability-wise, I rate the solution a ten out of ten."
"We haven't had a client, who uses their protection, have an email security breach. That is the best thing about what they do. We don't have to think too much. Their product just works and keeps bad emails away."
"The solution’s effectiveness when it comes to detection is very good. It has a very good mechanism. It scans our emails. It identifies any threat or phishing attempts and phishing campaigns as well as any bad reputation, servers, or links, then it blocks them. This is what I find to be very good about this system."
"The most valuable feature is the technical support services."
"The most valuable feature I have found is the speed of scanning emails."
"We are always looking for others tools to increase automation on tasks. There can be better integration with other solutions, such as PowerPoint and email."
"We noticed that from time to time, Microsoft's stability does have problems. Sometimes the service goes up and down. Sometimes they change without prior notice."
"One area for improvement is integration. For example, when it comes to external SaaS platforms, we were not able to get a lot of information on integrations with such apps for security and authentication."
"One area for improvement is support, in terms of being able to reach them and, especially, technical support for configuration."
"They have moved features from one console to another. Things have been moved around in the interface and it takes me time to find where certain features are."
"Microsoft should provide more documentation for users so they can self-educate. I would like to see more documentation for advanced security features."
"There's room for improvement regarding the time frame for retrieving emails."
"Microsoft wants its well-paying customers to finish testing some of its half-baked products, find bugs, and report bugs back to Microsoft's team, which is a little frustrating for those who have to manage it and roll it up to thousands of people across the organization."
"We have had a few false positives, not that many, but a few... they have a feature where someone from the Incident Response team can look at an email and mark it as 'verified malicious.' You might think that if an engine detects it is malicious, and an IR team member has flagged it as malicious, it will definitely be malicious. But that's not always the case."
"The only thing that can be improved in Perception Point is the in-depth analysis and attribution to cyberattack groups."
"There is still room for improvement with BEC. There is more work to be done by Perception Point on machine learning and neuro language as well. BEC is very difficult if you don't have a computer language looking into the content of the email and trying to make a determination through that. With BEC you often don't have an attachment or a URL."
"Perception Point Advanced Email Security should make available more use cases."
"From a forensics point of view, it could improve a bit more from a threat intelligence aspect. So, if I find a malicious email, they could have more investigations about sources, headers, where it comes from, if they have seen it in other campaigns before, etc. I would like a little bit more from a threat intelligence point of view so I can understand who else might be affected and attacked as well as the vectors of attack."
"They just don't do a good job of promoting themselves. They seem like a typical busy IT company who is just working on fixing problems and making technology better. However, they are not fantastic at marketing themselves to existing partners, which is not a bad thing. It is just something for improvement."
"I think the interface could be improved in the next release."
"Our users would like the solution to scan outgoing emails. So, if my system is compromised, and I have malicious content in my system, then there is a possibility that I am sending a colleague that malicious content."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
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Microsoft Defender for Office 365 is ranked 1st in Email Security with 41 reviews while Perception Point Advanced Email Security is ranked 14th in Email Security with 21 reviews. Microsoft Defender for Office 365 is rated 8.4, while Perception Point Advanced Email Security is rated 9.0. The top reviewer of Microsoft Defender for Office 365 writes "Allows for easy reporting of problems, valuable anti-phishing, and anti-malware support". On the other hand, the top reviewer of Perception Point Advanced Email Security writes "Incident Response team answers immediately and fine-tunes system to continually improve detection". Microsoft Defender for Office 365 is most compared with Proofpoint Email Protection, Mimecast Email Security, Microsoft Exchange Online Protection (EOP), Cisco Secure Email and Barracuda Email Security Gateway, whereas Perception Point Advanced Email Security is most compared with Avanan, Proofpoint Email Protection, IRONSCALES, Sophos Email and Darktrace. See our Microsoft Defender for Office 365 vs. Perception Point Advanced Email Security report.
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We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
