We performed a comparison between Microsoft Defender for Office 365 and Symantec Messaging Gateway based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I would say that 90% of the spam and phishing attack emails get blocked right off the bat."
"Threat Explorer is one of the features that I very much like because it is a real-time report that allows you to identify, analyze, and trace security attacks."
"The email protection is excellent, especially in terms of anti-phishing policies."
"Defender for Office 365 has helped eliminate having to look at multiple dashboards and that is the aspect I like most about it. It is simpler, effective, and convenient. The users like the process efficiency."
"There are several features that I consider valuable."
"The technical support is good and quick to resolve issues."
"The deployment capability is a great feature."
"The most valuable feature is protection against malicious links, fishing, and impersonation. You can train people to be aware of these threats, but they're not always careful. When they're using their phones between meetings, they click on a link, and it's game over."
"The solution is excellent at blocking spam."
"The setup is pretty simple."
"It is a solid and stable product."
"Symantec Messaging Gateway has a good GUI, and it is very powerful in detecting viruses and spam."
"Symantec’s spyware and malware signature database is very good compared to other products."
"The solution is highly customizable. You can make rules for domains and configure policies for spam or malware. Messaging Gateway is an on-prem solution, so it's useful for companies without a cloud presence."
"What I like most about Symantec Messaging Gateway is its usability. I also find its interface very friendly. The solution has a very good interface."
"The feature that I like the best is the fingerprinting concept."
"This product's effectiveness could be improved, in terms of detecting unwanted spam or even malware between the emails, compared to other products."
"We noticed that from time to time, Microsoft's stability does have problems. Sometimes the service goes up and down. Sometimes they change without prior notice."
"The pre-sales cost calculations could be more transparent."
"Several simulation options are available within 365, and the phishing simulation could be better."
"We need to be able to whitelist data at the backend."
"There is room for improvement with the UI."
"One area for improvement is integration. For example, when it comes to external SaaS platforms, we were not able to get a lot of information on integrations with such apps for security and authentication."
"Microsoft Defender for Office 365 should improve the troubleshooting tools. It's unclear whether the device is blocked at the firewall level or at the device itself. The granularity needed for troubleshooting is currently lacking. From my perspective, Microsoft should address this issue to benefit many users who likely share the same sentiment."
"Sometimes the solution picks up false positive for viruses during scans."
"The product must improve the user dashboards."
"Messaging Gateway's advanced malware detection could be improved."
"It could be more scalable."
"Symantec Messaging Gateway can improve detection because most of them are false negatives or false positives that we are trying to troubleshoot. Additionally, we are having routing problems and they are somehow connected to DNS issues."
"The solution interface is from 2003 and is outdated. Symantec Messaging Gateway needs to update the interface."
"Symantec Messaging Gateway should include better exclusions and exceptions for better administration."
"They have updated the version of the Messaging Gateway and the new features they are adding the need to be re-evaluated. They have done some changes on the policy."
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Microsoft Defender for Office 365 is ranked 1st in Email Security with 41 reviews while Symantec Messaging Gateway is ranked 6th in Secure Email Gateway (SEG) with 20 reviews. Microsoft Defender for Office 365 is rated 8.4, while Symantec Messaging Gateway is rated 8.2. The top reviewer of Microsoft Defender for Office 365 writes "Allows for easy reporting of problems, valuable anti-phishing, and anti-malware support". On the other hand, the top reviewer of Symantec Messaging Gateway writes "A stable and reasonably priced solution that performs well and has a very good malware database". Microsoft Defender for Office 365 is most compared with Proofpoint Email Protection, Mimecast Email Security, Microsoft Exchange Online Protection (EOP), Cisco Secure Email and Barracuda Email Security Gateway, whereas Symantec Messaging Gateway is most compared with Cisco Secure Email, Microsoft Exchange Online Protection (EOP), Fortinet FortiMail, Trend Micro Email Security and Barracuda Email Security Gateway. See our Microsoft Defender for Office 365 vs. Symantec Messaging Gateway report.
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