Microsoft Exchange Online Protection (EOP) vs Trustwave Secure Email Gateway comparison

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Executive Summary

We performed a comparison between Microsoft Exchange Online Protection (EOP) and Trustwave Secure Email Gateway based on real PeerSpot user reviews.

Find out in this report how the two Anti-Malware Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Microsoft Exchange Online Protection (EOP) vs. Trustwave Secure Email Gateway Report (Updated: January 2024).
772,679 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The initial setup of Microsoft Exchange Online Protection was easy.""We like the holding facility that is available for potentially suspicious URL's. This allows a real-time review to be performed before the email reaches a users inbox.""The solution uses artificial intelligence and machine learning, so you don't need train it to detect something. The detection and response times are short. It's an excellent product.""I like the product's ZAP feature.""The initial setup was easy. The configuration process is very straightforward.""It has a really nice web-based administration console.""The scalability is pretty good; it does what it is supposed to do.""It's definitely scalable."

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"The product's most valuable features are spam protection and artificial intelligence.""I like that it doesn't hold emails for any reason; it sends out notifications to the user as well as administrators. So we have a clear vision on the clear side of what is being blocked and in time as well."

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Cons
"I would like to get reports about vulnerable connections from our clients with information about domains, public IPs, etc. That would be highly useful.""Not all settings can be configured automatically and most still require manual configuration. However, there is an automation tool available that can be used to input all the configurations either as a script or a tool it would be helpful.""Microsoft has some training portals, but more could be developed.""We have experienced issues while migrating from on-prem to the cloud. The tool needs to improve its stability.""I think the implementation could be more streamlined.""The solution lacks to elaborate on its spam policies.""The biggest issue that I experience is that Microsoft keeps moving things around, and it's very inconsistent as to where you find the information when you're trying to work on different pieces.""Microsoft 365 Defender and EOP policies are stable with the proper license. However, with the basic policy, it's hard to say it's stable due to configuration limitations."

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"The technical support services and stability need improvement as well.""There is room for improvement in GUI because it is a bit old-fashioned."

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Pricing and Cost Advice
  • "The price could be lower."
  • "The solution is priced high and could be less expensive compared to other solutions."
  • "The solution is expensive but is backed by Microsoft's reputation."
  • "The price of Microsoft Exchange Online Protection is reasonable."
  • "It is a low-price solution."
  • "Apart from the license fee for the solution, there are no additional costs."
  • "Online Protection is fairly expensive."
  • "The tool's pricing is excellent."
  • More Microsoft Exchange Online Protection (EOP) Pricing and Cost Advice →

  • "It is a cost-effective product."
  • "The pricing is in the middle. Compared to other products, it should be five out of ten, where one is cheap and ten is expensive."
  • More Trustwave Secure Email Gateway Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The initial setup was easy. The configuration process is very straightforward.
    Top Answer:We face challenges with reporting features and the lack of a proper dashboard in Microsoft's portal. There's no graphical interface, which other products offer. The reporting features need… more »
    Top Answer:The main use case is to block suspicious links in emails. However, some functionalities like SIPP attachment are not available in the basic EOP. Alos, complete phishing protection is also not… more »
    Top Answer:I like that it doesn't hold emails for any reason; it sends out notifications to the user as well as administrators. So we have a clear vision on the clear side of what is being blocked and in time as… more »
    Top Answer:The pricing is in the middle. Compared to other products, it should be five out of ten, where one is cheap and ten is expensive.
    Top Answer:There is room for improvement in GUI because it is a bit old-fashioned. Moreover, it can add more advanced features compared to a competitor like Mimecast.
    Ranking
    11th
    out of 110 in Anti-Malware Tools
    Views
    1,063
    Comparisons
    924
    Reviews
    27
    Average Words per Review
    447
    Rating
    8.2
    Views
    10
    Comparisons
    8
    Reviews
    1
    Average Words per Review
    444
    Rating
    7.0
    Comparisons
    Also Known As
    Microsoft EOP, MS Exchange Online Protection
    Trustwave SEG
    Learn More
    Overview

    Microsoft Exchange Online Protection (EOP) is a comprehensive email filtering and security service designed to protect organizations from spam, malware, and other email-based threats. It provides advanced threat protection, anti-malware and anti-spam filtering, and data loss prevention capabilities.

    With EOP, organizations can ensure the security and integrity of their email communications. It uses multiple layers of filtering and scanning to detect and block malicious content, including phishing attempts, viruses, and ransomware. EOP also leverages machine learning and artificial intelligence to continuously improve its threat detection capabilities.

    In addition to its robust security features, EOP offers advanced anti-spam filtering to reduce unwanted and unsolicited emails. It uses a combination of reputation-based filtering, content filtering, and sender authentication techniques to identify and block spam messages.

    EOP also includes data loss prevention (DLP) capabilities to prevent sensitive information from being leaked or shared inappropriately. It allows organizations to define policies to detect and prevent the transmission of sensitive data, such as credit card numbers or social security numbers, via email.

    Furthermore, EOP integrates seamlessly with Microsoft Exchange Online and other Office 365 services, providing a unified and integrated email security solution. It can be easily managed through the Exchange admin center, allowing administrators to configure and monitor security settings, review reports, and manage quarantined emails.

    Protecting your email environment against spam, malware, phishing attacks, business email compromise, account takeover, ransomware and more is one of your top priorities. Trustwave Secure Email Gateway (SEG) multi-layered intelligence and detection engine performs deep analysis of your inbound email traffic, in real-time, to protect your users from cyber threats, enables you to integrate the workflow of your email content into business processes , while scrutinizing outbound email traffic to prevent your proprietary data, intellectual property, confidential documents and financial records from electronically leaving the building.

    Top Industries
    REVIEWERS
    Computer Software Company25%
    Retailer13%
    Financial Services Firm13%
    Construction Company6%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Government9%
    Financial Services Firm8%
    Manufacturing Company7%
    No Data Available
    Company Size
    REVIEWERS
    Small Business64%
    Midsize Enterprise15%
    Large Enterprise21%
    VISITORS READING REVIEWS
    Small Business27%
    Midsize Enterprise19%
    Large Enterprise54%
    No Data Available
    Buyer's Guide
    Microsoft Exchange Online Protection (EOP) vs. Trustwave Secure Email Gateway
    January 2024
    Find out what your peers are saying about Microsoft Exchange Online Protection (EOP) vs. Trustwave Secure Email Gateway and other solutions. Updated: January 2024.
    772,679 professionals have used our research since 2012.

    Microsoft Exchange Online Protection (EOP) is ranked 11th in Anti-Malware Tools with 34 reviews while Trustwave Secure Email Gateway is ranked 14th in Secure Email Gateway (SEG) with 2 reviews. Microsoft Exchange Online Protection (EOP) is rated 8.2, while Trustwave Secure Email Gateway is rated 7.0. The top reviewer of Microsoft Exchange Online Protection (EOP) writes "An effective email security solution that provides DLP, Safe Attachment, and Safe Links". On the other hand, the top reviewer of Trustwave Secure Email Gateway writes "Offers clear vision on the clear side of what is being blocked and easy to use but a bit old-fashioned GUI". Microsoft Exchange Online Protection (EOP) is most compared with Microsoft Defender for Office 365, Proofpoint Email Protection, Cisco Secure Email, Fortinet FortiMail and Mimecast Email Security, whereas Trustwave Secure Email Gateway is most compared with Microsoft Defender for Office 365. See our Microsoft Exchange Online Protection (EOP) vs. Trustwave Secure Email Gateway report.

    We monitor all Anti-Malware Tools reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.