We compared Microsoft Exchange Online Protection and VirusTotal based on our users' reviews in six categories. We reviewed all of the data, and you can find the conclusion below.
Features: Microsoft Exchange Online Protection offers seamless integration with Windows, a central alert console, and real-time monitoring of suspicious URLs. VirusTotal is highly praised for its extensive global malware information database.
Room for Improvement: Microsoft Exchange Online Protection could offer more training and enhance its security features. Users also requested better encryption, gray email management, and integration with non-Microsoft platforms. VirusTotal users want more automation capabilities and improvements in the solution’s look and feel.
Ease of Deployment: Users had varied experiences setting up Microsoft Exchange Online Protection, ranging from easy to difficult. It may necessitate dedicated personnel for maintenance. The setup process for VirusTotal was relatively easy and can be completed in a few days.
Service and Support: While some users found Microsoft support to be helpful and responsive, others experienced slower response times. Users say that VirusTotal’s technical support is satisfactory, but customers would like faster case resolution.
Pricing: Some users said Microsoft Exchange Online Protection is expensive, but others considered it reasonable. VirusTotal is generally considered to be a cost-effective solution.
ROI: Microsoft Exchange Online Protection has proven to be a profitable investment. VirusTotal has a positive ROI.
Comparison Results: Microsoft Exchange Online Protection is praised for its seamless integration with Windows and useful features like URL holding and threat management. At the same time, users say it could improve in areas such as pricing, documentation, and security features. VirusTotal is considered a cost-effective solution that's easy to set up. However, some users complained about slow response times from technical support.
"The most valuable feature is the ease of administration. Other solutions require complex administration, but Microsoft Exchange Online Protection is easier."
"I like the product's ZAP feature."
"It is scalable."
"In general, my company is happy with Microsoft support...My company hasn't faced any stability issues with the solution."
"What I like most about Microsoft Exchange Online Protection is its integration with Windows, so we have one central view for all alerts and incidents."
"The threat management feature includes policies and alerts that are valuable."
"It is easy to configure, easy to use, easy to add exclusions, easy to track, and easy to add anything else if you want."
"It's definitely scalable."
"The product is easy to use with coding, such as Python or Java, via its API."
"It can scan the dark web and find if an email ID has been compromised. This is another area that we have not explored yet."
"The most valuable feature is the worldwide malware information database."
"With VirusTotal, I can check for any hash, malware, file, domain, IP URL, or malicious URL, and Kaspersky stays clean."
"The product could be more stable. Microsoft products could be more stable because sometimes, even though they are updating some things, we cannot find those updates."
"The tool is not 100% stable."
"The price of Microsoft Exchange Online Protection could be reduced to make it more competitive."
"Not all settings can be configured automatically and most still require manual configuration. However, there is an automation tool available that can be used to input all the configurations either as a script or a tool it would be helpful."
"Having orchestration features added to Microsoft Exchange Online Protection, particularly automation and remediation, would be quite useful."
"The solution must improve the user experience."
"If a company wants to put in line back-to-back anti-spam solutions, they need to work on that part because Microsoft recommends either you use EOP as a front line or you don't use it."
"It wasn't easy or intuitive enough for me to start using it. So, the reason was that the solution changed."
"The platform could improve in the areas of endpoints and networks."
"I would like to see an improved user interface and some automation."
"VirusTotal is hard to understand because you need to know Google Docs to create queries, and it doesn't have documentation for that."
"VirusTotal has predefined reports, but there is a lot of manual effort involved."
More Microsoft Exchange Online Protection (EOP) Pricing and Cost Advice →
Microsoft Exchange Online Protection (EOP) is ranked 11th in Anti-Malware Tools with 34 reviews while VirusTotal is ranked 7th in Anti-Malware Tools with 4 reviews. Microsoft Exchange Online Protection (EOP) is rated 8.2, while VirusTotal is rated 8.8. The top reviewer of Microsoft Exchange Online Protection (EOP) writes "An effective email security solution that provides DLP, Safe Attachment, and Safe Links". On the other hand, the top reviewer of VirusTotal writes " Helps businesses collect threat data while keeping privacy in mind and apable of detecting, blocking, and removing viruses and malware". Microsoft Exchange Online Protection (EOP) is most compared with Microsoft Defender for Office 365, Proofpoint Email Protection, Cisco Secure Email, Fortinet FortiMail and Mimecast Email Security, whereas VirusTotal is most compared with Microsoft Defender for Endpoint, Cuckoo Sandbox, MetaDefender, Recorded Future and ReversingLabs. See our Microsoft Exchange Online Protection (EOP) vs. VirusTotal report.
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