We performed a comparison between N-able N-central and NinjaOne based on real PeerSpot user reviews.
Find out in this report how the two Remote Monitoring and Management (RMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution's service is good."
"I like the remote connectivity, reporting suite, and patch management module."
"It's a very robust product. They're continuing to invest and put new enhancements into the product. They're very open about what their roadmap is, which is very good for us because then as a business, we can plan."
"The most valuable feature of N-able N-central is the many options it has."
"The support is at a good level. So normally, we can always get to a solution when we are stuck with some monitoring problems that we encounter."
"NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked."
"The installation is easy, it only took two minutes."
"It helps us to be able to have visibility into the overall performance of the servers, laptops, and desktops that we are managing currently."
"The solution's most valuable feature is related to its remote access...I know that NinjaOne's technical support is good."
"We can use it for remote monitoring, and it also works great as a troubleshooting tool. We are able to open up a command line or a PowerShell session remotely without having to disrupt the user. They have a limited network device monitoring capability, but for workstation servers, we have the event logs. We can do performance monitoring, system changes, software deployment, and patch management. We can also push scripts. It has a very simple web interface. There are no additional things to do there. Security is also pretty good. It does the same things that the other competitor's tools do. One of the advantages of Ninja is that they have a more capable mobile app, which allows you to see the alerts immediately. I get alerted to major critical issues."
"It just works as advertised and serves the purpose for which we got it."
"The most important aspect of this tool is the security it provides our company."
"Good at managing updates and for remote support."
"N-able N-central could improve the remote access, my technicians have complained about it. They have used other free tools instead to compensate, such as TeamViewer. Additionally, when using remote access on the web, it is lacking reports."
"The solution's overall integration should be improved."
"The support from our direct team is very good, but the support from their day-to-day ongoing help desk isn't that good. They have still got some work to do on that, but they have been focusing on that a lot over the last number of years. So, it has gotten a lot better than it was."
"The integration with other applications could be better."
"There is room for improvement in the development of custom monitoring services."
"Lacks sufficient integrations with other PSAs."
"There was a lot of delay with NinjaOne's ticketing system. For example, when a user creates a ticket and raises an issue, it would take 30 to 40 minutes to appear on the IT side. So the time delay issue is the main point."
"I wish that they integrated it with more antivirus solutions. Currently, they only push Defender, but it doesn't really have integration with SentinelOne. It also didn't integrate with Trend Micro, which we were using previously. I would also like to have more control from the mobile app. As of now, I am able to see some performance values, but I can't see, for example, disk activity or disk performance values. If they can improve their app a little bit, it would help greatly. They can also improve the tech interface. If I assign certain techs to a bunch of specific machines, they only get those alerts that they're assigned to."
"It can have more integrations with third-party providers, such as Deep Instinct. They do partner with certain antivirus or remote access tool partners, but they can increase their portfolio to have more choices."
"The solution could improve by optimizing the internet connection being used."
"I would like to see more scripts for PowerShell commands."
"NinjaOne's dashboard could be easier to use."
"The graphical user interface could be improved."
N-able N-central is ranked 5th in Remote Monitoring and Management (RMM) with 5 reviews while NinjaOne is ranked 1st in Remote Monitoring and Management (RMM) with 15 reviews. N-able N-central is rated 9.0, while NinjaOne is rated 8.0. The top reviewer of N-able N-central writes "User-friendly graphical user interface and offers versatile functionality". On the other hand, the top reviewer of NinjaOne writes "A tool that helps with a lot of configurations and creates automation processes that work perfectly". N-able N-central is most compared with N-able N-sight Remote Monitoring & Management, Atera, ConnectWise Automate, Kaseya VSA and ManageEngine Endpoint Central, whereas NinjaOne is most compared with Atera, Microsoft Configuration Manager, LogMeIn Central, ConnectWise Automate and Kaseya VSA. See our N-able N-central vs. NinjaOne report.
See our list of best Remote Monitoring and Management (RMM) vendors.
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