We performed a comparison between Netskope Next Gen Secure Web Gateway and Zscaler Zero Trust Exchange based on real PeerSpot user reviews.
Find out what your peers are saying about Cisco, Zscaler, Palo Alto Networks and others in Secure Web Gateways (SWG)."The solution is stable."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"One of the valuable features of the solution is that everything is on the cloud. It has no on-premise hardware to deal with."
"Prevents data leakage and protects data."
"Web filtering and DLP are good features."
"Overall, the product is nice, and I like the URL filtering, CASB, and other security stacks like threat prevention."
"It is for secure web trafficking, and it is doing what it needs to do. It allows customers to consolidate and eliminate multiple technologies onto Netskope and just kind of turn the dial and use more features, such as CASB, VPN. SWG is another feature. You can monitor and govern all the traffic."
"As Netskope is a cloud-based application, it is possible to analyze and distinguish personal and enterprise instances."
"The solution has some useful features, such as microservices. They have sandboxing that allows the prevention, encryption, and remote browser isolation."
"The solution offers good security functionality."
"We don't need to connect anymore. It is automatically connected when you log on in Windows."
"The most valuable features of Zscaler Private Access are its ability to integrate with multiple IDPs and application segmentation."
"Sandboxing, DLP, and SSL inspection engine are the most valuable features of Zscaler SASE."
"The most valuable feature of Zscaler Private Access is we do not have to connect to a VPN, it is seamless. It is more convenient for us because we use one agent to cover the internet and VPN access."
"The best feature is the ability to establish the connection between your public network and automatically connect to the intranet connection."
"The scalability is pretty good."
"The most valuable feature is its ability to establish connectivity for remote users and remote endpoints. It offers a high level of granularity compared to typical VPNs, which also encapsulate a lot of I/O."
"The most valuable features of Zscaler Private Access are reliability, scalability, and availability."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"They should work on marketing material to put out their work with a little more effort."
"There is room for improvement in streamlining policies. So what happens is that when you apply a specific Netskope policy, you never know the kind of content it will automatically block, or it will allow."
"The solution lacks a good reporting feature."
"The accuracy could be improved."
"Since they have the Netskope client, adding some functionality in the endpoint would be good."
"The stability of the solution to be very good. It is not the best and could improve but it is better than other solutions, such as Forcepoint."
"Netskope can only provide the high level related to threats."
"Cost competitiveness is its area of improvement. They will have to figure out how can they strategically price it because there are a few players in the game who have been doing it for a long time. They will have to figure out how to go to market on the pricing."
"We often face performance and latency issues with Zscaler SASE."
"It would be better if the Zscaler Private Access team made it easier for people to find subscriptions on the portal, mainly information on what my customers subscribed to or the type of licenses purchased."
"It's an expensive solution."
"The pricing for Private Access seems to be on the expensive side, and I believe they should consider making it more competitive with other solutions."
"I can't speak to any missing features."
"We'd like to have two-factor authentication that is quite simple."
"It has massive room for improvement. The Zscaler product itself is okay, but it doesn't give enough granularity for us as an organization to stipulate rules or processes, especially for data-driven services. For instance, we can stick on SSL inspection, but it's just a click box. It doesn't allow us to go any further into the detail of the SSL inspection. We also can't pull it out without having an additional logging server. It just doesn't give us enough granularity. They should give us more control over the interfaces because it is all backend. They weren't very open to discussing their backend architecture with us in terms of their own data centers. They can maybe a little bit more open about what components are there and how the backend infrastructure works alongside Zscaler. Its licensing can be better. Some of the additional licensing costs are quite high, and they should have certain features ready and available as a baseline rather than having to purchase additional licenses for it. Their support should also be improved. I initially had a consultant from Zscaler for its deployment, but the support that I had throughout the deployment of the project wasn't the best."
"Zscaler Private Access needs to improve its collaboration with applications without compromising security."
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Netskope Next Gen Secure Web Gateway is ranked 13th in Secure Web Gateways (SWG) with 13 reviews while Zscaler Zero Trust Exchange is ranked 1st in ZTNA as a Service with 34 reviews. Netskope Next Gen Secure Web Gateway is rated 8.8, while Zscaler Zero Trust Exchange is rated 8.4. The top reviewer of Netskope Next Gen Secure Web Gateway writes "Offer capability to create policy groups aligned with specific requirements for users, groups, and locations". On the other hand, the top reviewer of Zscaler Zero Trust Exchange writes "Allows for strict access control, granting access to specific applications at a URL level rather than at the physical IP level". Netskope Next Gen Secure Web Gateway is most compared with Symantec Proxy, Cisco Umbrella, Fortinet FortiGate SWG, Prisma Access by Palo Alto Networks and Trend Micro Web Security, whereas Zscaler Zero Trust Exchange is most compared with Prisma Access by Palo Alto Networks, Cato SASE Cloud Platform, Axis Security, Cloudflare Access and Perimeter 81.
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