We performed a comparison between NetSuite ERP and SugarCRM Platform based on real PeerSpot user reviews.
Find out what your peers are saying about NetSuite, Oracle, SAP and others in Cloud ERP."The most valuable aspect of NetSuite ERP is the multi-subsidiary portion, it is the strongest across all the other ERPs. If you want to do consolidations, it works a lot better than other tools."
"As NetSuite ERP is a cloud product, a valuable feature I found in it is the very friendly user interface. You can set up shortcuts within the applications for frequently used reports or navigation. You can also customize dashboards in NetSuite ERP. Another feature I found valuable in the solution is good reporting. It has many industry-standard reports focused on finance and inventory. I also like the seamless switching between production and test environments and that you can customize the environments within NetSuite ERP. For example, you can put banners on your test and production environments to differentiate or segregate the logins to prevent mistakes. The solution is pretty easy to use and navigate, and it's more of a lightweight software. I like that it's a cloud product, so work is done on the front end rather than the back end. There's also a community for NetSuite ERP where you can raise your queries and issues. You'll find other people sharing experiences about common issues so you can get quick fixes from the community."
"We leverage the core platform but are able to add additional functionality for ease of use, tailored processes, and industry related reporting."
"The inventory feature in NetSuite ERP is very valuable to me because it provides clear estimates about the depreciation of details and includes useful mobile modules."
"The user interface is very good."
"The initial setup is easy."
"NetSuite ERP is good for a trading company that involves buying and selling."
"It is a very solid product for finance and procure-to-pay processes."
"The most valuable aspect of this solution is its low cost."
"The most valuable features of Sugar Enterprise are the exports of graphics, statuses, complaints, and tasks."
"The most valuable features of the SugarCRM platform include its flexibility in customizing fields, layouts, and dashboards."
"It works well with Jira. You can customize it to fit your needs."
"The most valuable feature is relation capability, which allows us to relay customers with invoice orders."
"The pricing is high."
"The areas that this product needs to improve on is the implementation and inventory processes."
"If they could provide more integration options to connect with different products, that would be ideal."
"The solution could be more stable."
"In NetSuite ERP, they should focus on offering better customization options."
"As with any system offering large volumes of data, there are limitations on processing large volumes of data in custom ways."
"What needs to be improved is the development in the other areas and other businesses that can use NetSuite."
"There is a lot of room for improvement. Multiple manufacturing features need to be updated on NetSuite. More functionalities need to be added. I think there are a lot of functionalities coming out for warehouse management systems and manufacturing automation via advanced manufacturing functionalities. I think they need to improve a little more on those aspects and make it easier on the scheduling aspect."
"In the next release, I would like to see personalization of information about customers or specific businesses or opportunities."
"Sugar Enterprise could improve by removing bugs and glitches. For example, a comment was made but in the comment section, it was never displayed. However, the problems we faced might not be the fault of the solution."
"I would like to see more integration on a mobile platform in the next release."
"It lacks customization, and this is the main reason that we are switching to a different solution."
"While it is already user-friendly, a slight enhancement in UI design, especially in terms of color combinations, could make the platform more visually appealing and comfortable to use."
"You cannot include all your entities under one instance at the moment."
NetSuite ERP is ranked 1st in Cloud ERP with 33 reviews while SugarCRM Platform is ranked 8th in CRM Customer Engagement Centers with 11 reviews. NetSuite ERP is rated 7.8, while SugarCRM Platform is rated 7.0. The top reviewer of NetSuite ERP writes "Carries a broad range of applications, specifically in the field services area". On the other hand, the top reviewer of SugarCRM Platform writes "User-friendly and allows for creating your own modules". NetSuite ERP is most compared with Oracle Fusion Cloud ERP, NetSuite OneWorld, SAP S/4HANA, Oracle E-Business Suite and Anaplan, whereas SugarCRM Platform is most compared with Salesforce Sales Cloud.
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