We performed a comparison between NetSuite ERP and Zuora based on real PeerSpot user reviews.
Find out what your peers are saying about NetSuite, IBM, Intuit and others in Billing Software."I would say that the solution is highly configurable."
"NetSuite is a better value than some competing solutions. The fee structure is simpler, and other ERP solutions don't offer as many options for configuration."
"NetSuite ERP is good for a trading company that involves buying and selling."
"As NetSuite ERP is a cloud product, a valuable feature I found in it is the very friendly user interface. You can set up shortcuts within the applications for frequently used reports or navigation. You can also customize dashboards in NetSuite ERP. Another feature I found valuable in the solution is good reporting. It has many industry-standard reports focused on finance and inventory. I also like the seamless switching between production and test environments and that you can customize the environments within NetSuite ERP. For example, you can put banners on your test and production environments to differentiate or segregate the logins to prevent mistakes. The solution is pretty easy to use and navigate, and it's more of a lightweight software. I like that it's a cloud product, so work is done on the front end rather than the back end. There's also a community for NetSuite ERP where you can raise your queries and issues. You'll find other people sharing experiences about common issues so you can get quick fixes from the community."
"It is a very solid product for finance and procure-to-pay processes."
"It's integrated into everything well so you can navigate and use it in a very simple way."
"It offers reporting flexibilities that were previously unavailable to us."
"The most valuable aspect of NetSuite ERP is the multi-subsidiary portion, it is the strongest across all the other ERPs. If you want to do consolidations, it works a lot better than other tools."
"It is some of the most responsive support that I have encountered."
"It has made billing a reliable business function and provided the structure needed to optimize all of our billing processes."
"These features are valuable because it has allowed the billing functionality to be fully operationalized. This allows us to refocus our energy on optimizing our recurring revenue streams outside of just basic billing."
"The manufacturing and planning side could be improved. That part isn't up to date. NetSuite could be easier to integrate in general."
"Many features such as local taxation and fund management are not there yet."
"Additionally, adding advanced modules such as AI components or customer service modules could help the system become more scalable."
"In NetSuite ERP, they should focus on offering better customization options."
"The solution could be more stable."
"The pricing is high."
"NetSuite is good for data management, but it's missing payroll features."
"If you do go through an implementor, you need to be careful that they are actual implementors and not just resellers."
"Unlike Zoho, the main page doesn't contain everything. You have to click a button to reveal multiple options; even within those, there are further layers of options to navigate through."
"It would benefit from more features designed to recoup revenue in B2C scenarios."
"I would build dynamic retry functionalities directly into the core product and enhance their integrations with all payment gateways."
Earn 20 points
NetSuite ERP is ranked 1st in Billing Software with 33 reviews while Zuora is ranked 4th in Billing Software with 2 reviews. NetSuite ERP is rated 7.8, while Zuora is rated 9.0. The top reviewer of NetSuite ERP writes "Carries a broad range of applications, specifically in the field services area". On the other hand, the top reviewer of Zuora writes " A user-friendly and feasible solution which anyone can learn quickly". NetSuite ERP is most compared with Oracle Fusion Cloud ERP, NetSuite OneWorld, SAP S/4HANA, Oracle E-Business Suite and Anaplan, whereas Zuora is most compared with Chargebee.
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