We performed a comparison between Netsurion and USM Anywhere based on real PeerSpot user reviews.
Find out in this report how the two Security Information and Event Management (SIEM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like the UI, overall. I like the main page and there are aspects of the search page that I like. When you bring it up on the left-hand side of the page, as you look at the events, the ability to simply hit and click the plus/minus to pull events in and out of the overall view is well done and is very effective from a threat-hunting and an analysis perspective. I like the detail it shows."
"They have a number of integrations with different products. Google Workspace is one of them, and Microsoft Azure is another one. They integrate with a number of other things, such as Duo for multi-factor authentication. They can pull the logs from Duo to see if users are coming from bad repeatable IPs or if there are malicious known IPs that may be popping up in the logs. They are able to see that, and they can identify that. Some of the other integrations they do are from inside your network. For firewalls, they can integrate with SonicWall, Cisco, Fortinet, etc. They have a pretty wide variety of things to integrate with and be able to pull the logins from those devices."
"The most valuable feature is definitely real-time alerting, especially in situations where someone might attempt to exploit or hack into our network."
"Expediting incident response is really great."
"If we need to do a search for user lockouts, we can go, search, and find locations where they have been locked out, then keep track of those events, historically."
"I like EventTracker's dashboard. I see it every time I log in because it's the first thing you get to. We have our own widgets that we use. For the sake of transparency, there are a few widgets that we look at there and then we move out from there... Among the particularly helpful widgets, the not-reporting widget is a big one. The number-of-logs-processed is also a good one."
"When I looked last week, we probably averaged about 20 million log entries a day. So, we certainly can't individually manage that. Just looking at the reports, then trying to go back and find anything that was questionable, was a challenge. Therefore, the managed service has been invaluable to us in terms of being able to narrow the scope of what really needs to be looked at and bringing those things to our attention to be dealt with."
"The product satisfies our compliance, and thus, all of our auditors. All of the data that we use and store for all security events is required by our auditors to be kept in a central storage location."
"The vulnerability manager and the file integration are very good."
"Using the communication within the security device, it is easier to create plugins."
"I can easily check (in one place) all the logs and data in relation to attacks. It also gives me an overview if a server is not configured properly."
"Its powerful correlation engine helps reduce time in manually correlating events."
"The new cloud-based panel is excellent both for client review as well as for our SOC to review and respond to threats. It is much easier to configure and use than the previous solution from AlienVault."
"It has streamlined log aggregation and analysis to meet organizational and regulatory needs."
"Allowed us to help our customers satisfy compliance needs around logging and monitoring."
"OTX is a great module that lets staff maintain and monitor updates regarding events in the infrastructure and takes decision to improve the security perimeter."
"The weekly reporting could use some improvement. For example, when we handed them our landscape document, it took longer than I would have liked for those details to become noticeable within the reports."
"The threat detection and response is passive. We have asked if there were options for taking action, and we have not gotten any feedback on that, which would be useful to know. Depending on the situation and threat, some actions may not be possible, but we haven't gotten any feedback on what options could be directed and actionable with the understanding that it may have an extra cost. It would be nice to know or find out if it is actually possible to take actions by a SIEM service or a SIEM agent."
"The solution's dashboard is okay. The one thing that we ran into are issues when we upgraded to the newer version. It uses Elasticsearch for the different dashboard entries. So, we were running on spinning disks, and Elasticsearch didn't work that well. A number of the different dashboards, like my dashboard or different things like that, pull from Elasticsearch. Since Elasticsearch really wasn't working, we were having some issues with that, but we just migrated."
"There are some issues with searches taking a long period of time, but they assured me that they have implemented a new search function that's available in version 9, but which requires a solid-state hard drive... Depending on how many logs you have it could take a long time to return the results if you're looking back prior to the last 30 days."
"The biggest problem is that we have too many domain controllers. So, we have to keep all the clients and main system updated with the latest versions along with making sure all the firewalls are open."
"Netsurion's SOC can be a bit too aggressive at times."
"We get a report generated on a particular day of the week and we go through it, trying to mitigate problems and make sure we're seeing everything that's happening. It would be helpful if the SOC spent a little more time with us going through some of those reports."
"The MITRE ATT&CK framework could be faster when identifying and understanding sophisticated threats. Whenever something happens, we usually get notified a couple hours later."
"We've had some stability problems, not a lot, but a few. Updates seem to be the worst. That seems to be when the stability problems come up."
"The other thing is the agent is OSSEC. They needed to create its own agent to help to find threats on the devices that it happens to be installed."
"I think plugin management should be self-service on AlienVault USM. The other product is self-service but on the USM side. You have to submit a ticket then AT&T creates and updates the plugins."
"We develop additional rules and scripts to make it more usable."
"The vulnerability reporting needs to have options to be able to sort or customize the output."
"This solution could be easier to use."
"Sometimes the log is unclear, and the report is a bit ambiguous."
"Adding a parsing interface for the customers would make AT&T AlienVault USM better."
Netsurion is ranked 16th in Security Information and Event Management (SIEM) with 24 reviews while USM Anywhere is ranked 11th in Security Information and Event Management (SIEM) with 113 reviews. Netsurion is rated 8.4, while USM Anywhere is rated 8.4. The top reviewer of Netsurion writes "The SOC center monitors, hunts, and notifies us of threats around the clock". On the other hand, the top reviewer of USM Anywhere writes "Easy to use and affordable". Netsurion is most compared with Arctic Wolf Managed Detection and Response and CyberHat CYREBRO, whereas USM Anywhere is most compared with Wazuh, AlienVault OSSIM, IBM Security QRadar, Splunk Enterprise Security and Microsoft Sentinel. See our Netsurion vs. USM Anywhere report.
See our list of best Security Information and Event Management (SIEM) vendors.
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