We performed a comparison between Omada Identity and Ping Identity Platform based on real PeerSpot user reviews.
Find out in this report how the two Customer Identity and Access Management (CIAM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."User-friendly solution."
"You can make resources. You can import them from Azure or Active Directory and put them in an application. For example, if there is an application that uses a lot of Active Directory groups, you can make the groups available for people. If they need to access that application, you can tell them the resource groups you have for that application. People can do everything by themselves. They do not need anybody else. They can just go to the Omada portal, and they can do it all by themselves. That is terrific."
"Our customers have benefited from Omada Identity automating the certification process. Most of our customers were using manual methods for user access certification. With Omada Identity, you can automate almost all of it, which means that certification now becomes on demand. You don't have to wait for two or three months to execute a certification timeframe. Instead, you can do certifications as often as you want."
"Omada's most valuable aspect is its usability."
"The administrative features and SoD are valuable."
"I appreciate all the support we receive from Omada."
"Omada's user interface is elegant and easy to work with. I like Omada's ability to automatically generate accounts for new hires and allow them access to all required systems by established policies. Around 80 percent of workers can start working immediately on their first day without requesting further access."
"The best feature in Omada Identity is that it enables us to implement standardized employee life cycle processes so that we don't have to create them ourselves. We can then use the standard workflows. The breadth and scope of the solution’s IGA features also fulfill our requirements."
"The solution is highly stable and scalable"
"This is a user-friendly solution."
"It is a stable solution. Stability-wise, I rate the solution a ten out of ten."
"The solution is stable. We haven't experienced any bugs or glitches."
"The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logging in."
"It gets a mobility portal in place in conjunction with Office 365. It provides very good possibilities and it's much better than other technology that we have used before which was unstable and slower."
"What I like best about PingID is that it's very user-friendly. PingID is well-built as a developer tool and regularly upgrades and updates via patches. I also like that PingID has clear documents that will help you integrate it with other solutions."
"We use the product to run different reports."
"When making a process, you should be able to use some coding to do some advanced calculations. The calculations you can currently do are too basic. I would also like some additional script features."
"What I would most like to see added to the product is role management, especially enterprise or business role management, and the processes around that."
"The user interface should have a more flexible design, where you can change it to your requirement."
"The solution should be made more agile for customers to own or configure."
"When you do a recalculation of an identity, it's hard to understand what was incorrect before you started the recalculation, and which values are actually updated... all you see are all the new fields that are provisioned, instead of seeing only the fields that are changed."
"The reporting on the warehouse data and the import process both have room for improvement."
"If you find an error and you need it fixed, you have to upgrade. It's not like they say, "Okay, we'll fix this problem for you." You have to upgrade. The last time we upgraded, because there was an error in a previous version, we had to pay 150,000 Danish Krone (about $24,000 at the time of this review) to upgrade our systems... That means that we have to pay to get errors fixed that Omada has made in programming the system. I hope they change this way of looking at things."
"If I had to name one thing, it would be the user interface (UI)."
"The initial setup appears to be difficult in the beginning."
"Notifications and monitoring are two areas with shortcomings in the solution that need improvement."
"The timing of the token validity, if it could be extended, would be great. I'm not sure if there is even an option to configure these types of settings."
"The product is not customizable."
"PingFederate's UI could be streamlined. They have recently made several improvements, but it's still too complex. It's a common complaint. The configuration should be simplified because the learning curve is too steep."
"PingID's device management portal should be more easily accessible via a link. They provide no link to the portal like they do for the service. The passwordless functionality could be more comprehensive. You can't filter based on hardware devices. Having that filtering option would be great. Device authentication would be a great feature."
"PingID should put a little more effort into making a pretty self-explanatory deck about their tech features and the services they offer."
"PingID classifies the type of environment into internal and external, which is an area for improvement because you need to take additional steps to trust internal and external users."
Omada Identity is ranked 4th in Customer Identity and Access Management (CIAM) with 46 reviews while Ping Identity Platform is ranked 3rd in Customer Identity and Access Management (CIAM) with 19 reviews. Omada Identity is rated 8.2, while Ping Identity Platform is rated 8.4. The top reviewer of Omada Identity writes "The solution has sped up employee onboarding while reducing manual work". On the other hand, the top reviewer of Ping Identity Platform writes " A highly stable tool offering extremely helpful technical support to its users". Omada Identity is most compared with SailPoint Identity Security Cloud, Microsoft Entra ID, Saviynt, One Identity Manager and SAP Identity Management, whereas Ping Identity Platform is most compared with Microsoft Entra ID, Symantec Siteminder, ForgeRock, Microsoft Active Directory and SailPoint Identity Security Cloud. See our Omada Identity vs. Ping Identity Platform report.
See our list of best Customer Identity and Access Management (CIAM) vendors.
We monitor all Customer Identity and Access Management (CIAM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
